Transitowne Dodge Chrysler Jeep RAM of Williamsville

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Reviews

Average Ratings

4.7
42 lifetime reviews.
  • Highly recommend

    First time owning a brand new vehicle in my life. Travis Alessi made the process simple and painless. He worked hard to find everything I wanted...

    Dealer Response

    Dear John, Thank you for the review! We are so happy to hear that you are loving your new vehicle and had a great experience with Travis. We appre...


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    First time owning a brand new vehicle in my life. Travis Alessi made the process simple and painless. He worked hard to find everything I wanted in my truck while keeping it in my price range. Couldn't be happier with my 2016 ram.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear John, Thank you for the review! We are so happy to hear that you are loving your new vehicle and had a great experience with Travis. We appreciate your business and your recommendation and we hope to have the chance to work with you again in the future.


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  • Amazing!

    I just recently leased a new vehicle from Travis. Travis and his team were absolutely amazing! The process was so quick and easy and they found me...

    Dealer Response

    Thank you for the review! We are so happy to hear that you were satisfied with the service you received from Travis and the rest of our team. We h...


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    I just recently leased a new vehicle from Travis. Travis and his team were absolutely amazing! The process was so quick and easy and they found me the perfect vehicle for the right price. I highly reccomend their dealership and their services. Thank you Travis!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review! We are so happy to hear that you were satisfied with the service you received from Travis and the rest of our team. We hope you enjoy your new vehicle, and we look forward to doing business with you again in the future!


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  • Travis Alessi #1

    This is the 2nd Jeep i have bought off Travis. both times he has worked to get me what i want in the price range i can afford. He worked extra har...

    Dealer Response

    We're pleased to have been able to offer excellent service, Art! We'll be sure to pass your compliments along to Travis, and we hope you are thor...


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    This is the 2nd Jeep i have bought off Travis. both times he has worked to get me what i want in the price range i can afford. He worked extra hard this time to get me everything i wanted in an extremely short period of time. we were able to do business over the phone and cut down on my time in the show room. i recommend Travis to all my friends and family. with Travis i know i am getting a fair deal on an excellent Jeep.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're pleased to have been able to offer excellent service, Art! We'll be sure to pass your compliments along to Travis, and we hope you are thoroughly enjoying your new Jeep!


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  • Great learning experience

    Great learning experience! I would recommend this place to anyone. They take their time and make sure you understand everything.

    Dealer Response

    Thank you for the review, Kat! We are happy to hear that you were satisfied with your recent visit. We look forward to doing business with you in ...


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    Great learning experience! I would recommend this place to anyone. They take their time and make sure you understand everything.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the review, Kat! We are happy to hear that you were satisfied with your recent visit. We look forward to doing business with you in the future!


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  • Thank you Matt!!

    I would like to thank Matt for making our car buying experience so wonderful.. He was very knowledge and professional and was never pushy about bu...

    Dealer Response

    Thank you for the great five star review, Connie! We hope your daughter is happy as can be with her new car. Please let us know if there is anythi...


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    I would like to thank Matt for making our car buying experience so wonderful.. He was very knowledge and professional and was never pushy about buying the car. We were trying to decide if we should buy the Jeep Compass or Jeep Patriot for our daughter. Matt thoroughly explaining both cars to us and suggested we take both for a test drive. After negotinging back and forth, we ended up taking the patriot home that night, which my daughter was elated about. It was getting late for us, so Matt asked if our daughter could bring the car back in the morning so they could finishing detailing the car to his standards and wanted to make sure our daughter understood all the features in the car. I would buy a car from Transitowne again and would definitely ask for Matt.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great five star review, Connie! We hope your daughter is happy as can be with her new car. Please let us know if there is anything else your daughter may need. Best wishes!


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  • Transitiowne Dodge

    Travis was excellent. Glad we could get everything done in one day. But when I got home my tire was minutes from falling off. I called the dealers...


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    Travis was excellent. Glad we could get everything done in one day. But when I got home my tire was minutes from falling off. I called the dealership and left a message with no call back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jeep wrangle awesome sales person and great deal

    Great sales person and great deal love my new wrangler

    Dealer Response

    Thanks for the 5 Star review, Jason. We appreciate your business, and we are glad to hear you are enjoying your new Wrangler!


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    Great sales person and great deal love my new wrangler

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the 5 Star review, Jason. We appreciate your business, and we are glad to hear you are enjoying your new Wrangler!


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  • Amazing Service

    I received absolutely amazing service from Travis at the dealership on Transit Rd. He was so accommodating and went above and beyond to help me wi...

    Dealer Response

    Thanks for the wonderful feedback, Jordan! We are very glad to hear that Travis was able to offer such great assistance, and we are thrilled to h...


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    I received absolutely amazing service from Travis at the dealership on Transit Rd. He was so accommodating and went above and beyond to help me with the process. I would absolutely recommend this dealership to a friend, and will be shopping here for any future car purchases! Thanks again, Travis! You're the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the wonderful feedback, Jordan! We are very glad to hear that Travis was able to offer such great assistance, and we are thrilled to hear that you would recommend us to a friend. Thank you for the 5 stars, and we look forward to seeing you again!


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  • Promise not included.

    I selected to purchase a Jeep Wrangler that the new Sales rep said had Bluetooth connectivity. This option was critical to my purchase decision. W...


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    I selected to purchase a Jeep Wrangler that the new Sales rep said had Bluetooth connectivity. This option was critical to my purchase decision. We agreed on a price and went through the paperwork and finance and I purchased the vehicle. After the purchase, I went to my new Wrangler and started it up. I asked how to pair the Bluetooth and the Sr. Sales rep, his 'mentor', said "Oh, this doesn't have Bluetooth, but it can be installed". It was almost 8pm and I had been there since ~3p so I was eager to get home and left. The next day the sales rep called and said that they could install the Bluetooth, and they'd pay half, the total being around $600. I told him that the best I could do was my half being $200. The rep called me back and said it was doable, that the parts were ~$400 and they'd take care of the labor/install/ We made an appointment to get it installed. I write this review now in the service area during my appointment after being told that after talking to his manager they can't do that, and we'll have to split the total cost, no labor being included, with a total of about $750. I'll now have to pay ~$375. I realize that I'm technically getting a "deal" (if you'd call it that) because normally the price would have been more to purchase the vehicle. I feel as if this otherwise great purchase has been tarnished. I need the option for my job, being on the road for work and needing to take calls hands-free. I'm not happy with this experience, and being out extra money, and this review is my recourse.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Highly Recommend

    I have had nothing but great experiences getting my Kia Optima serviced here. From getting my tires rotated to getting an oil change, I am always ...

    Dealer Response

    Thanks for the wonderful feedback. We are so glad to hear how pleased you are with our service and staff, and we look forward to helping you find...


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    I have had nothing but great experiences getting my Kia Optima serviced here. From getting my tires rotated to getting an oil change, I am always satisfied. They are conveniently located and have a very friendly staff. I plan on purchasing my next car here!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the wonderful feedback. We are so glad to hear how pleased you are with our service and staff, and we look forward to helping you find a great vehicle when the time comes!


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