Reviews

Average Ratings

4.7
78 lifetime reviews.
  • Mr. K Gruebling

    Looked for a vehicle on the internet and found it at Symdons. Made an appointed went in for a test drive, the vehicle was waarming up when I arri...

    Dealer Response

    Thank you, Mr. Gruebling, for leaving this detailed review about your experience with Symdon Motors in Mount Horeb. We always love to receive grea...


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    Looked for a vehicle on the internet and found it at Symdons. Made an appointed went in for a test drive, the vehicle was waarming up when I arrived. we came to agreement on the price. I wanted my wife on the paperwork with me so we picked the veh up the next day. Paperwork went smoothly and the salesman set up the radio ect for us. Very satitsfactory purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Mr. Gruebling, for leaving this detailed review about your experience with Symdon Motors in Mount Horeb. We always love to receive great feedback, and we will make sure to let your salesperson, Tim, know, too.


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  • Symdon service

    All great people to work with always friendly and courteous on the phone


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    All great people to work with always friendly and courteous on the phone

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Terrible Experience

    My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car wor...


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    My wife and I had our car towed to Symdon's on November 2nd. We needed the front right fender and radiator replaced. Took two weeks to get car worked on, when they told us it was done my wife went and picked up the car. The headlight and blinker lights had not been replaced and the check oil light was on. Once they corrected that my wife got on the highway and no more than 5 miles the car began to overheat. Stranded on the highway in the dark, my wife called Symdon's and they came and picked her up and towed the car. We were told that we would be getting reimbursed half of our deductible for their mix up and for the inconvenience. About a week later we were told the car was done again. We live about 30 minutes away so we again drove up to pick the car up. About 20 miles later the coolant gauge began to beep and had to return the car to Symdons. We didn't hear from anyone for about week which I then called to speak to the service manager, but was given another mechanic. I proceeded to explain to him about the whole situation, he told me that he would talk to others and get back to me. He never did. About another week later we were told that the engine needed to be replaced and they were waiting on insurance to give the ok. This was finally done and we finally got our car back on Dec. 19. When we asked when we should expect the reimbursement of half our deductible they told us they weren't doing that anymore. I proceeded to call Mr. Symdon himself and explain the situation, he told me that he would investigate and look into it and get back to me. It's been over a week and I have not heard from him. Bad situation all around, terrible communicators, and promised things to their customer that they didn't back up. Felt like they didn't value our time. WILL NOT DO BUSINESS WITH THEM AGAIN!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    This company and its people are awesome! They have great customer service. I have purchase 4 vehicles with Symdon and the reason I go back is I ge...


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    This company and its people are awesome! They have great customer service. I have purchase 4 vehicles with Symdon and the reason I go back is I get a fair deal with great service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service and new tires

    The oil and lube job and new tires were done on time as promised and I like the new tires Very nice


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    The oil and lube job and new tires were done on time as promised and I like the new tires Very nice

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service !!!!! Best prices !!!!!

    I had a wonderful experience with Symdon Motors. Shane was very helpful in putting the deal together. The price was the BEST in town by far. They ...


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    I had a wonderful experience with Symdon Motors. Shane was very helpful in putting the deal together. The price was the BEST in town by far. They were able to find me the exact car I was looking for. Larry was also helpful in the transaction. I will definitely be back for my next car !!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    I was able to find the vehicle I wanted on their web page. I called and spoke with a sales manager and we hashed out a deal in around a half hour....


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    I was able to find the vehicle I wanted on their web page. I called and spoke with a sales manager and we hashed out a deal in around a half hour. I emailed them everything they needed on my trade and for qualifying for incentives. It was a 4 hour drive each way for me to get the vehicle. They understood the long trip and had everything ready to go for me. They gave me a thorough indoctrination to the vehicle and we breezed through the paperwork. The next day I had follow-up questions after going through the manual and they were very nice about answering each and every one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best service anywhere!

    We have purchased vehicles here in the past and with this latest purchase we received excellent service. They have always been friendly and go abo...


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    We have purchased vehicles here in the past and with this latest purchase we received excellent service. They have always been friendly and go above and beyond what they needed to. They will receive our future business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Place to go for all automotive needs

    I bought my car from Symdon's and always return for service because they are friendly, helpful, knowledgeable and make me feel like a valued custo...


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    I bought my car from Symdon's and always return for service because they are friendly, helpful, knowledgeable and make me feel like a valued customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Long trip but worth it!

    Finally located the truck I wanted. I spoke with the sales manager and the financial officer and did the deal over the phone. I had a 4 hour drive...


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    Finally located the truck I wanted. I spoke with the sales manager and the financial officer and did the deal over the phone. I had a 4 hour drive each way. When I got there, things were ready and the process was exceptionally fast and smooth. I've bought dozens of vehicles through the years and this was my best experience. Friendly, fast and efficient! Of course the best price didn't hurt either!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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