Young Chevrolet Buick GMC of Ionia

Reviews

Average Ratings

4.2
9 lifetime reviews.
  • Minnie Pearl our new Buick Encore

    My wife Judi and I just leased a Buick Encore from Young's Chevrolet in Ionia and had an excellent experience. We were treated professionally and ...


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    My wife Judi and I just leased a Buick Encore from Young's Chevrolet in Ionia and had an excellent experience. We were treated professionally and had everything explained to us without high pressure sales techniques. Mark took great care of us letting us take Minnie Pearl (what we ended up naming our new car) for a test drive. My wife fell in love with the car which I fit in much better than the Ford Fusion we had been driving. We had all our questions answered either by Mark or others in the dealership and enjoyed how we were cared for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Will Never do business with agian

    Body shop repair of passenger front quarter panel from deer running into the side. A couple of months later passenger headlight intermittent and...


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    Body shop repair of passenger front quarter panel from deer running into the side. A couple of months later passenger headlight intermittent and turn signal not operating. Took vehicle to a professional mechanic I have been using for 10 years who found the wiring harness to the passenger side lights had been pinched by the body repair and eventually compromised the wiring harness on the passenger side. I received a bill for $127.00. I contacted Young Body shop to request reimbursement, was told they "hate to be the bearer of bad news" but they are not taking responsibility for their POOR repair work. This is the second issue with the Body shop so called repair. The first issue is for my 2007 Jeep Wrangler JK repair of area crushed in a little when daughter backed into a tree. I didn't notice at first but the tailgate door is misaligned, now when closed the door strikes the latch on tailgate opening, now the paint and metal is wearing when the tailgate door is closed. And then, I took my Jeep two days ago to the Service department for Recall repairs on the steering clock spring for the airbag, and now the horn does not work and the Jeep logo on the steering wheel is about 10 degrees off. If you know Jeeps, when the alignment is correct the Jeep logo is straight. I have no faith in anything Young has done. Like Young , I hate to be the bearer of bad news, but I will never do business with them again and will be more than happy to share my experience with my Jeep group members.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Hunter made the purchase experience a delight.

    I own three dealerships( Acura, Genesis and Hyundai )and I would hire her in a minute. Great dealership to do business with. HIGH RECOMMEND!!


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    I own three dealerships( Acura, Genesis and Hyundai )and I would hire her in a minute. Great dealership to do business with. HIGH RECOMMEND!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hunter made the purchase experience a delight.

    I own three dealerships( Acura, Genesis and Hyundai )and I would hire her in a minute. Great dealership to do business with. HIGH RECOMMEND!!


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    I own three dealerships( Acura, Genesis and Hyundai )and I would hire her in a minute. Great dealership to do business with. HIGH RECOMMEND!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2015 Chevy Silverado

    Dealt with Tim, made purchase over the phone and everything went very smoothly. Nice people ,nice dealership, very pleasant to deal with. Bruce fr...

    Dealer Response

    Hi Bruce, Thank you for taking the time to write this review. We are glad your purchase went smooth. We look forward to working with you again ...


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    Dealt with Tim, made purchase over the phone and everything went very smoothly. Nice people ,nice dealership, very pleasant to deal with. Bruce from Manchester,MI

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Bruce, Thank you for taking the time to write this review. We are glad your purchase went smooth. We look forward to working with you again in the future.


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  • Shopped them all and always end at Berger

    After our fifth Berger purchase over 3 years ago, i was still encouraged to shop around online. No matter where I looked, Berger still had the Car...


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    After our fifth Berger purchase over 3 years ago, i was still encouraged to shop around online. No matter where I looked, Berger still had the Car, the price and the continued customer service you would come to expect from an excellent car daelership. Thank guys, we love our new Traverse! See you again soon!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Best Dealership purchase experience I have had!

    Just went in to take a look at what they had new. Didnt plan on purchasing for a month or two, but we found exactly what we wanted for the deal we...


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    Just went in to take a look at what they had new. Didnt plan on purchasing for a month or two, but we found exactly what we wanted for the deal we wanted. Our Sales agent Larry Fedewa went above and beyond for us with little to know sales pressure. The Finance manager Marc O'Brien was able to get us an outstanding payment option through GMAC. The 25 + years that I have been purchasing new and used cars from dealerships, this was the BEST experience I have ever had. I would definitely recommend Berger Morto Sales, Larry Fedewa and Marc O'Brien to any of my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • was very pleased with sales people at bergers

    was very pleased with sales people at bergers would probably go back again when looking to purchase another vehicle


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    was very pleased with sales people at bergers would probably go back again when looking to purchase another vehicle

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • my car experience

    My husband and I had an excellent experience buying our new 2011 Malibu LT. The sales man Roy was very patient and understanding and they worked h...

    Dealer Response

    We are happy that you are well pleased without dealership. We work very hard to show our customers how much we appreciate their business. Thanks f...


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    My husband and I had an excellent experience buying our new 2011 Malibu LT. The sales man Roy was very patient and understanding and they worked hard to get me approved at a low rate. I would certainly recommend this dealership to friends and family. Thank you for a wonderful car! karen gee

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy that you are well pleased without dealership. We work very hard to show our customers how much we appreciate their business. Thanks for noticing! Marc O'Brien, Business Manager


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