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Reviews

Average Ratings

4.8
155 lifetime reviews.
  • great service

    I just purchased a used 2014 ford fusion. The whole process was very enjoyable and easy. The staff was very helpful too. The sales man ray made me...


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    I just purchased a used 2014 ford fusion. The whole process was very enjoyable and easy. The staff was very helpful too. The sales man ray made me feel at home and at ease. Quick easy enjoyable experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    Repair was done promptly and accurately. Service staff was knowledgeable and friendly.

    Dealer Response

    Thanks for the great star-rating, Douglas! At McFarland Ford Sales Inc., we value our customers and we look forward to seeing you on your next vis...


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    Repair was done promptly and accurately. Service staff was knowledgeable and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great star-rating, Douglas! At McFarland Ford Sales Inc., we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Consistent Excellence!

    Always positive experience with the service department. For the past 10 years, Todd, Justin, and everyone else has been consistently helpful. Th...


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    Always positive experience with the service department. For the past 10 years, Todd, Justin, and everyone else has been consistently helpful. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • MR Bruce Moreau

    It was great Steve is super to work with and we love the truck he help pick out

    Dealer Response

    Thanks for the great star-rating, Bruce! Thanks again for your business! Take care!


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    It was great Steve is super to work with and we love the truck he help pick out

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great star-rating, Bruce! Thanks again for your business! Take care!


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  • Purchased Used Tundra

    Overall took good care of me. Fixed an issue with a used vehicle I purchased. Set me up with a loaner.

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Bryan! Please let us know if there is ever anything else we can do for you! S...


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    Overall took good care of me. Fixed an issue with a used vehicle I purchased. Set me up with a loaner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Bryan! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Don't trade-in here!

    Do not bring a vehicle to trade in here! The trade in manager is completely unreasonable and will not give you what your vehicle is worth. He abso...

    Dealer Response

    Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us an...


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    Do not bring a vehicle to trade in here! The trade in manager is completely unreasonable and will not give you what your vehicle is worth. He absolutely will not budge, without any good reason except "it's a number he made up". He will simply low ball you. They are not cheaper than other dealers when you take into consideration he discount on your purchase in addition to stiffing you on you trade.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (800) 639-3673 and we will do our best to make this better. We hope to hear from you soon.


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  • Service Dept

    The service dept stayed diligent in diagnosing a problem with my car. I.e. Loaning me a car and keeping mine for a week to drive it to see if they...


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    The service dept stayed diligent in diagnosing a problem with my car. I.e. Loaning me a car and keeping mine for a week to drive it to see if they could recreate the problem I was having. They found and fixed it I couldn't be happier. Thank you especially to Justin.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    I went in for an oil change and inspection on my Ford Focus. I received fast, friendly and affordable service. I would recommend anyone that wants...

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction! Safe travels!


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    I went in for an oil change and inspection on my Ford Focus. I received fast, friendly and affordable service. I would recommend anyone that wants to buy a new car to go here. They are very helpful. Also, having your car serviced here is wonderful. They are very accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction! Safe travels!


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  • Maintenance and Inspection on Focus

    As far as the work done on my vehicle, I was very satisfied, as always. I was disturbed, however, that no one shared with me the fact that the us...


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    As far as the work done on my vehicle, I was very satisfied, as always. I was disturbed, however, that no one shared with me the fact that the usual service center was in such disarray! I understand that from time to time renovations are necessary, but at least give your customers the courtesy of letting them know when the appointment is made. I am disabled, using two crutch devices to walk and went to the usual area when I brought my vehicle in. I had to walk around to the collision center which was a major inconvenience for me (and very painful as well!). Please let your customers know in advance so they can be prepared!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Engine icon staying on

    Justin and the mechanic pin pointed the problem with the engine light coming on and corrected the problem.Justin handled the situation professiona...

    Dealer Response

    We're happy to hear that you found our staff so helpful and pleasant to work with, Dennis! We strive to provide the highest caliber of service to ...


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    Justin and the mechanic pin pointed the problem with the engine light coming on and corrected the problem.Justin handled the situation professionally. He was polite, knowledgeable, friendly, and made me feel like a valued customer. It was a pleasure to have him service me. The mechanic did a great job of correcting the problem ,replacing the bad sensor and spark plugs, and road testing the car so that it runs smoothly. Thank you, Denny

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you found our staff so helpful and pleasant to work with, Dennis! We strive to provide the highest caliber of service to all of our valued customers. Thank you so much for your kind review. We hope to see you again soon!


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