Castilone Chrysler Dodge Jeep RAM

Reviews

4.3 out of 5 4.3
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    August 7, 2018

    Sales staff, especially Amanda and Emily were very genuinely friendly and helpful. Also sales manager Mike. They made it a point to answer every question... and deal with every concern.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 5, 2018

    I had a great experience at castilone the people were friendly and the salesmen did not pressure me at all they helped me find exactly what i was looking... for would highly reccomend

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    Shopped for a new car
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  • September 15, 2017

    Everyone so nice, repair done and completed at specified time. Information asked for provided with clear explanation. Definitely worth the drive.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for your business! We hope to assist you again in the future!

  • 5.0 out of 5
    June 28, 2018

    Not only did I buy my car here, and got a great deal, but I’ve been here for a maintenance and, later, repairs as well. They’ve always been... honest and upfront as well as providing excellent five star service. I would definitely recommend this place to others for purchases and repair.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for your review Sam! We look forward to working with you for years to come!

  • 5.0 out of 5
    June 26, 2018

    Amanda was knowledgeable and helpful! I did not feel pressured or pushed in any way. All my options were clearly explained to me. She was great to work... with an I would recommend anyone to work with her!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the review! Glad you had a great experience and we hope to see you in the future!

  • 5.0 out of 5
    June 25, 2018

    Amanda was very personable and made my buying experience very positive. Also Mike in financing was a big contribution to my purchase and the ease involved.... I would definitely purchase again with them and will recommend to friends and family!!! Thank you for my new jeep wrangled, i love it!!!!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so happy you had a great experience and that you were able to get the vehicle you wanted! Congrats on your purchase!

  • 5.0 out of 5
    June 21, 2018

    I had a great experience. Tracy Hainsworth is an excellent salesman, made my shopping very exciting and a happy time! Will definitely come back. I highly... recommend Castone’s

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    Shopped for a used car
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    Dealer Response

    Thank you for your business Sandra! We look forward to seeing you in the near future!

  • 5.0 out of 5
    June 21, 2018

    Nice place and people. My sales person Andrew and the Manager Mike are good people. I would recommend Castilone's to my friends and family. thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your time and review. We appreciate your business and look forward to working with you in the future!

  • 5.0 out of 5
    June 20, 2018

    I recently purchased a my vehicle from Castilone in Batavia! They were wonderful! I used to work at a car dealership so I know all of the tricks and distractions... normal dealerships use! This wasn't like that at all! I got a great deal for my trade in and and even better deal on my New to me SUV! I even met the owner! He was walking around talking to customers the whole time I was there! I had a great experience and I will be back!!

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    Shopped for a new car
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    Dealer Response

    Thank you for your business! We make the process as fast and comfortable as possible! We are glad you had such a great experience!

  • 5.0 out of 5
    May 29, 2018

    I felt that I had to make a second review and let it be known that after my first encounter with the buying process Castilone Auto did everything to make... sure that my experience was made right and whole Mike the finance manager and Amanda the saleswoman really went above and beyond to make sure that I got the best deal and accommodated all of my questions and concerns. I would recommend this hardworking group of individuals at Castilone to everyone who is looking for great customer service.

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    Shopped for a used car
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    Dealer Response

    We appreciate your kind words. We go above and beyond to meet all customer needs whether it be sales or service. We look forward to seeing you again i...n the future!

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