Castilone Chrysler Dodge Jeep RAM

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Sales 9:00 AM - 5:30 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 5:30 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 5:30 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

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Reviews

3.7
62 lifetime reviews.
  • Second vehicle purchase from Nickole @ Castilone.

    Just purchased my second vehicle from Nickole at Castilone's. I bought a 2012 Jeep Patriot a few years ago from her, and I just traded that in for...


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    Just purchased my second vehicle from Nickole at Castilone's. I bought a 2012 Jeep Patriot a few years ago from her, and I just traded that in for a nice new 2015 Jeep Renegade 4x4 and I couldn't be happier! I was never pressured or rushed. Nickole was very professional, knowledgeable, and very helpful from the test drive to the delivery. Thank you Nickole! I'd also like to thank sales manager Austin for locating a Jeep Renegade that was within my budget and keeping my payments very close to where I wanted them. Plus a big thanks to the gentlemen who transported the Renegade back to Batavia and the detailer who did an amazing job cleaning it for delivery. Very happy with my purchase! I highly recommend Castilone for your next vehicle. Especially sales associate Nickole.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Doge Ram recall

    Everyone so nice, repair done and completed at specified time. Information asked for provided with clear explanation. Definitely worth the drive.


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    Everyone so nice, repair done and completed at specified time. Information asked for provided with clear explanation. Definitely worth the drive.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Buyer

    The day I picked up my vehicle the owners manual was missing and I told them I wanted it. Pretty simple request right! They said they would get ...


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    The day I picked up my vehicle the owners manual was missing and I told them I wanted it. Pretty simple request right! They said they would get it for me and call me. They never called me and 2 days later I called them and the sales guy was busy so I had to leave a message. Hours went by and no call back. I called again that day and had to leave a message again with the receptionist. I waited and still no call back. The following day I called in and got the run around from the manager. The sales manager told me they would not get me a owners manual. I wasn't asking for a new vehicle, just a simple owners manual so I would know how to work all the options. I figured the manual is pretty much a standard item to sell a car with. I was told to pound salt. I would been completely satisfied if they would've just gave me a simple little manual but the sales manager wouldn't budge. They way they handled this minor issue shows their true colors. If this is how they treated me over something small I feel sorry for someone with a major problem. I am the kind of person if treated right I will be a life long loyal customer even if I have to pay a little more. I own more than one vehicle that will need to be updated in the future. Moral of the story, I will continue to buy vehicles but it will not be with this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2008

At Castilone Chrysler Dodge Jeep Ram, we are dedicated to offering the largest selection of Chrysler Dodge Jeep RAM vehicles at the lowest prices in the Greater Buffalo region. Your satisfaction is top priority, and our dealership is committed to delivering exceptional customer service at every turn. Located in Batavia, NY, we proudly serve the surrounding areas Batavia, Attica, Rochester, Buffalo, and Albion.
We're ready to assist you with any and all of your vehicle needs. We can be reached at 585-343-1780.

"You'll feel at home at Castilone!"