Brown's Ford of Johnstown

4.6 out of 5 (4.6) 257 reviews

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Average Rating

4.6 out of 54.6
257 lifetime reviews.
this dealer
4.8 out of 5
Customer Service
4.8 out of 5
Quality of Repair
4.7 out of 5
Overall Facilities
4.8 out of 5
Buying Process
Not Applicable
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  • 1.0 out of 5
    Extremely disappointed with our 2017 F-150.
    March 13, 2018

    Great when we were buying the truck, but not able to take care of an issue that has been going on for 6 months. There were constant disconnects in co...mmunication and no satisfaction whatsoever in the outcome. We can continue to make our payments on a less than perfect "new" vehicle and wait for it to get worse so that hopefully the problem can be identified and fixed.

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bobbi, we always strive to do 100% for all of our customers so we?re disappointed to hear of your experience with us. If you are willing, please reach... out us at your earliest convenience, so we can work towards a resolution. Thank you, Jeff Brown (888) 298-2430

Brown's Ford of Johnstown
121 N Comrie Ave Johnstown, NY 12095
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