Brown's Ford of Johnstown

4.6 out of 5 (4.6) 257 reviews

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Average Rating

4.6 out of 54.6
257 lifetime reviews.
this dealer
4.8 out of 5
Customer Service
4.8 out of 5
Quality of Repair
4.7 out of 5
Overall Facilities
4.8 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
Pricing
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  • 1.0 out of 5
    Service visit
    May 8, 2018

    Went in for oil change and mileage check up. Service manager was helpful and friendly. Car was ready when expected as I had left it the night before.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Irene, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to... make your experience better. If this was the case, please reach out to us at (888) 298-2430 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care! Thank you, Jeff Brown (888) 298-2430

Brown's Ford of Johnstown
121 N Comrie Ave Johnstown, NY 12095
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