Excellant customer service! Bob Broecker took great care of me making sure I was provided with a vehicle when they realized my service was going to ta...ke longer than expected. A big thank you to Scott Vesper for figuring out what was wrong with my car. Thanks again for another great experience!!
My experience with IC Ford has been the best ever. Having purchased and leased vehicles several times in my life from different places, this dealershi...p has to rank #1 for me.
Great. Was provided a F-150 as a loaner. Being a former Volvo Customer I’m used to a loaner vehicle. Thank you.
We purchased a 2016 Ford Edge with low miles from Imlay City Ford. This is not the first and won't be the last purchase. Delilah Bringard has given ...us, and those that we refer to her, excellent service and exceeded our expectations. She is the definition of a sales expert. She assesses your needs and desires, then exceeds your expectations. The dealership and service department are wonderful. Our car had a service bulletin on the touch screen. The appointment was made at our convenience and we were given a brand new, loaded vehicle to drive while it was being serviced. Every part of each transaction with this dealer is made easy by their willingness to do what is needed to satisfy the customer. I highly recommend this dealer and Delilah to anyone considering a purchase; and the service team to anyone needing their services.
John, it is great to read such wonderful comments about your recent experience with Delilah! Congratulations on your new 2016 Ford Edge! If there is a...nything else we can do to assist you, please let us know. Take care!
Very Friendly and excellent willingness to do whatever it takes to make the customer happy!!! I would definitely recommend the Service Department at ...Imlay City Ford.
Melinda, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything el...se we can do for you! Safe travels!
Always can count on Imlay City Ford for a profession job and service!
Steven, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe trav...els!
Very happy with Imlay City Ford. Both the new truck price and trade-in value were better than anyone in our area. The only service that I've used is ...oil change/tire rotation. In both cases, the service was performed quickly while I relaxed with a book in their customer lounge.
Everything went as anticipated. Excellent Service.
I had the best customer experience at this dealership. They’re very personable throughout your purchasing process and even after it’s all said and don...e!
Tangie, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, ...we will be more than happy to assist you! Safe travels!
Jeff a salesman at Imlay City Ford is very caring and knowledgeable about the vehicles at Ford. When I was looking for a truck I had already been to 6... places before going to Imlay Ford and found the truck I wanted at the price I needed. Since then I have found that no matter who I speak with they are all professional people.