Fuccillo Chevrolet of Grand Island

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Reviews

Average Ratings

4.7
Average based on 105 reviews.
  • BEST SERVIC E in WNY

    AMAZING SERVICE... i purchased my 2008 ss trailblazer from paddock but their service was slow and lethargic. rear axiator on my door broke so the ...


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    AMAZING SERVICE... i purchased my 2008 ss trailblazer from paddock but their service was slow and lethargic. rear axiator on my door broke so the window would not go up and paddock told me 4 day wait, called fuccillo and it was done the same afternoon, since that day i always bring my truck to fuccillo. today was the 3rd different time i brought it in to have something fixed which was under warranty and they found something else that needed replacing and fixed it as well which was also covered by warranty. dropped it off today at 945am for oil change, tire rotation & rear struts and not only did all 3 get accomplished before 1pm but they also found something else that needed to be replaced and took care of that.... AGAIN AMAZING SERVICE!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Excellent customer service with Chevrolet

    I took my vehicle in due to a check engine light indicator and the customer service, the atmosphere and the friendliness of the staff was just out...


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    I took my vehicle in due to a check engine light indicator and the customer service, the atmosphere and the friendliness of the staff was just outstanding!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Great Buying Experience

    I was really pleased with my salesman Al Bax. My biggest complaint with buying a car over the years is high pressure sales tactics. There was none...


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    I was really pleased with my salesman Al Bax. My biggest complaint with buying a car over the years is high pressure sales tactics. There was none of that with Al. He took me out to test drive all the cars I wanted until I found one I liked. He answered all my questions and was very helpful and friendly without pressuring me. The whole team there was excellent. It was a really great buying experience. I'll buy my next car from this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great buying experience!

    Another great experience at Fucillo Chevrolet on Grand Island with our salesman Al Bax! We've tried most of the dealers in Buffalo/ Niagara Falls...

    Dealer Response

    Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opport...


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    Another great experience at Fucillo Chevrolet on Grand Island with our salesman Al Bax! We've tried most of the dealers in Buffalo/ Niagara Falls area over 25 years and nobody can beat their deals! Their big advantage is that they have 32 dealerships across the country so their selection and deal making ability is unparalleled! This is our fifth vehicle we've either leased or purchased in the last six years from Fucillo because nobody else could beat them! Need a new or used vehicle soon? Check with Al Bax at Fucillo!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to work with you over the years and we look forward for more years to come! We truly thank you again and we'll see you again soon! All the best, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505


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  • great service people

    there was the usual price shock, but they did save me some money, and after having to wait for a bolt, to be shipped cross country, the repair was...

    Dealer Response

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Chevrolet Grand Islan...


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    there was the usual price shock, but they did save me some money, and after having to wait for a bolt, to be shipped cross country, the repair was done promptly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Chevrolet Grand Island. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505 v


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  • Great service

    Quick service with no appointment they fixed problem and cost was great The guys in service are kind and understanding that people can't always ...

    Dealer Response

    We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. We a...


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    Quick service with no appointment they fixed problem and cost was great The guys in service are kind and understanding that people can't always make appointments and they have great hours .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. We are glad that we could get your car fixed up and back in good running order. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505


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  • Fuccillo chevrollt grate service grate people .

    I was greeted by the service man he was very professional. He answer all my question an concerns. The people were very friendly.

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly,...


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    I was greeted by the service man he was very professional. He answer all my question an concerns. The people were very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly, professional, and informative service on your car. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505


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  • Quality friendly servive

    Great friendly experience. Vehicle taken care promptly just extremely happy overall. Everything was explained to me and if they found anything the...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, f...


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    Great friendly experience. Vehicle taken care promptly just extremely happy overall. Everything was explained to me and if they found anything they would advise me. Just great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, friendly, and informative service on your car. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505


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  • Cindy's car

    Best buying experience ever! Would send anyone to this dealership knowing they would be treated right.

    Dealer Response

    Hi Cindy and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fuccillo Chevrolet Grand Islan...


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    Best buying experience ever! Would send anyone to this dealership knowing they would be treated right.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Cindy and thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fuccillo Chevrolet Grand Island. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com (716) 773-7505


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  • Great place and great car. Best dealership!

    Everyone very helpful & friendly. Always a pleasure to work with. Second car I have leased w/Fuccillo and will continue to do so.

    Dealer Response

    Judy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, helpful, and efficient customer servi...


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    Everyone very helpful & friendly. Always a pleasure to work with. Second car I have leased w/Fuccillo and will continue to do so.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Judy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly, helpful, and efficient customer service and will be ecstatic to hear that you left Fuccillo Chevrolet Grand Island satisfied. We are very appreciative of your 5-star review and we appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don't forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Sincerely, Joe Klonowski - Customer Relations Manager - Jklono@fuccillo.com | (716) 773-7505


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