Keller Ford

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Keller Ford Hours

Sales

Monday

9:00 AM - 3:30 PM

Tuesday

9:00 AM - 3:30 PM

Wednesday

9:00 AM - 3:30 PM

Thursday

9:00 AM - 3:30 PM

Friday

9:00 AM - 3:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2019

Keller Ford is the Highest Rated Ford Dealer in Grand Rapids!! Don't just take our word for it, check out our reviews on Cars.com, Google, & Facebook.

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We at Keller Ford are dedicated to providing a stress-free experience. Our lovely showroom is designed with the customer in mind, relax enjoy a cup of coffee and complimentary popcorn while Keller Ford serves you.

Our goal is convenience, with our Test Drive to You program you can drive a new vehicle from the comforts of your driveway or during your lunch break from work. As a team we are dedicated to simplifying the sales experience and providing convenient options to our customers.

"Keller Ford give you Free Gas for a YEAR!"

Service

Oil, Filter Change

$40.99 and up*

Tire Rotation

$17 and up*

Wiper Blade Replacement

$25 and up*

Wheel Alignment (FWD)

$49.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
310 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    Just purchased my sixth car from Keller Ford, a shiny red Edge ST. Always a pleasure doing business with Keller's great staff. They are always pleasant,... courteous, accommodating and knowledgeable. I know that I've received the best deal possible and will always depend on them for my automobile needs. Hats off to my salesman Jerry Kraght who made this last transaction such a pleasurable and happy experience.

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    Shopped for a new car
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  • 5.0 out of 5
    May 6, 2020

    I just took delivery of my new 2020 Ford Escape last Thursday and couldn’t be happier! This is my 2nd Escape from Pat Kelly at Keller Ford and I would... recommend him and this dealership to anyone!

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    Shopped for a new car
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    Dealer Response

    Kristine, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next v...isit! Take care!

  • June 22, 2018

    Everyone at Keller Ford is great. From the Sales People, to the Finance Manager to the Service Department...everyone is so friendly and easy to work with!... I love stopping by just to say HI!

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    Shopped for a new car
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    Dealer Response

    Lori, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist y...ou! Safe travels!

  • 5.0 out of 5
    April 26, 2020

    This was the easiest and quickest car buying experience. I filled out all the paperwork online on Keller Ford website(loan application, trade in vehicle,etc).... Was approved for a loan in about 1 min. After completing everything online and approved, I was contacted by Joan Dean(internet coordinator) and Andrew Hamp (sales) to move forward with my purchase. I emailed pictures of my trade in, insurance information, driver license and current loan information. I drove to the dealership to pick up my new vehicle. Meet with Josh (finance) to complete the financial paperwork. Electronic signed financial paperwork and hand sign title paperwork. I was at the dealership for 1 hour and back on the road on my way home. We all kept our 6 feet social distancing during the sale. I recommend online purchasing if you live out of state, local but want to be in and out or dealerships are closed to customers due to Covid 19 pandemic. Thank you Keller Ford and team for your positive team work during the covid 19 pandemic and still giving customers positive buying experience!!

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  • 5.0 out of 5
    April 25, 2020

    We purchased our two cars in past six months from Keller Ford and have been extremely happy with all aspects of the experience. Our most recent purchase... was handled by Jerry Kragt. Due to the current coronavirus situation, almost everything was done by telephone and email. We were very happy! Jerry was friendly, helpful, and courteous throughout the process. The cars have been great, and a minor problem was handled immediately by the service department.

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    Shopped for a used car
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  • 5.0 out of 5
    March 7, 2020

    I bought a 2017 Toyota RAV4! My experience was beyond amazing. Andrew in sales was so patient and accommodating. I told him what I wanted, how much I could... spend and he found me the perfect car. He was very honest and did not try to up sell me anything. He even was my voice of reason when I tried to go outside of my budget. Andrew set everything up ahead of time so all I had to do was go in, test drive ONE car and sign some finance papers. I was out of there with my new car in less than 2 hours!! The finance guy was equally amazing. He knew I had a toddler to get back to so he got me in and out. Very painless and enjoyable experience. Oh, and my car is pretty perfect !!

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    Dealer Response

    Hello, thank you for your kind words and congratulations on your new car! We are happy to pass along your comments to the team here at Keller Ford, In...c.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    March 3, 2020

    I highly recommend Keller Ford they are helpful, knowledgeable and affordable. Andrew Hamp knows his cars and was able to get us discounts to make the... car affordable.

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    Dealer Response

    Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take ...care!

  • 5.0 out of 5
    February 25, 2020

    Pat and Mike really helped make the experience of leasing my first vehicle easy and fun. Everything was explained thoroughly and concisely

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    Shopped for a new car
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    Dealer Response

    Tyler, Thank you for choosing Keller Ford on Alpine. We are happy that you enjoyed the process of leasing your new vehicle, with Pat Kelly you are alw...ays in good hands!

  • 5.0 out of 5
    February 23, 2020

    Working with Pat was great as always on my new Fusion. He went above and beyond to get the color I was looking for since they did not have one. I will... return and recommend anyone to see Pat at Keller Ford if you are looking for a new or used vehicle.

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    Dealer Response

    We are happy Pat provided such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    February 21, 2020

    Helpful salesman. Even sync my phone up with my new car. He took his time showing me how everything worked. Showed me my sunroof I didnt know was there.... Made my day.

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    Dealer Response

    Brenda, thank you for your feedback! Our team doesn't just stop after the sale, we want you to enjoy all of the features of your new vehicle. If you n...eed any additional help please reach out to us.

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