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Used 866-772-1071 Email Dealer
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Reviews

Average Ratings

4.9
92 lifetime reviews.
  • Thanks Jesse!

    This is our second vehicle from this dealership and like always we have received great customer service. We love working with Jesse. He is very he...

    Dealer Response

    Thank you for your review Hilsen!!Glad to hear you returned to purchase again. I will let Jesse and our team know you enjoyed your experience with...


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    This is our second vehicle from this dealership and like always we have received great customer service. We love working with Jesse. He is very helpful and knows what he's doing. Jesse explains everything in great detail and makes sure we leave the dealership satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Hilsen!!Glad to hear you returned to purchase again. I will let Jesse and our team know you enjoyed your experience with us. Have a great day!


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  • Great place to do business!

    I worked with Evan Whitford, who was not only knowledgeable about all aspects of the F-150 I was interested in; but he was low pressure and sincer...


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    I worked with Evan Whitford, who was not only knowledgeable about all aspects of the F-150 I was interested in; but he was low pressure and sincere. Lee (Sales Manager) and Tom (Business Manager) were also a delight - and it was truly refreshing to drive away in a new vehicle feeling like I'd gotten a very fair deal without any headaches or squirrely tactics. GREAT folks to work with and I would highly recommend going to this dealership if you're in the market for a vehicle. You won't be disappointed, and what you see on their website is a true representation of the vehicles and pricing you can expect once you arrive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Need your vehicle repaired Keller ford is the plac

    Keller ford The gang at Keller ford can be trusted . In my opinion it's one of the only dealerships that will go out of their way in serving t...

    Dealer Response

    Thank you for your review Dennis!!So glad to hear you enjoy coming to us. We appreciate your business. We are always here to help. If you need any...


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    Keller ford The gang at Keller ford can be trusted . In my opinion it's one of the only dealerships that will go out of their way in serving their customers needs in sales or repairs. Their customer service department is second to none the best I ever had to deal with Dustin, Tracey, and Drew know that your new car is your prized possession they also realize that your old car might be your prize possession no matter what shape it's in. I no longer live in the area but I still take all my families vehicles to them. I have seen them go out of there way to satisfy the needs of their customers, if your vehicle is brokendown out of the state, they will try to do everything they can to get you back on the road from calling other repair facilities,getting you alternative transportation or giving you reassuring comfort you're not all alone. I have even seen them help me out even when their at home sick, they contacted the dealership to help you that's what I call Customer Service! Keep up the good work guys and don't stop serving that great popcorn from 'Grand Rapids Popcorn '. With warm regards Dennis Wilkinson

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review Dennis!!So glad to hear you enjoy coming to us. We appreciate your business. We are always here to help. If you need anything let us know.


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  • Great service and quick turn around

    John in the service department was extremely helpful and very informative. He didn't try to sell me things I didn't need and kept me up to date w...

    Dealer Response

    Thank you for your review Jerry!! We appreciate you taking the time to let us know how we are doing. If you need anything let us know.


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    John in the service department was extremely helpful and very informative. He didn't try to sell me things I didn't need and kept me up to date with everything.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Jerry!! We appreciate you taking the time to let us know how we are doing. If you need anything let us know.


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  • Thanks, Pat Kelly!

    My only past involvement in purchasing a car has been to choose the one I liked best of several pre-selected by my husband. This was the first ti...

    Dealer Response

    Thank you for your review Anne!! Glad to hear Pat made it a smooth process for you. If you need anything let us know. Enjoy!!


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    My only past involvement in purchasing a car has been to choose the one I liked best of several pre-selected by my husband. This was the first time I was on my own. To say I was stressed was putting it mildly. Pat Kelly did a great job of helping me. He was patient, reassuring and listened to me as I described the car I wanted. Then he found it for me! I'd recommend Pat Kelly to anyone. My sincere thanks to Pat and to Keller Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Anne!! Glad to hear Pat made it a smooth process for you. If you need anything let us know. Enjoy!!


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  • Volkswagen buy back...I need a new car!

    I am very pleased with my experience at Keller Ford! I was in a frantic search for a vehicle as I opted for the Volkswagen buy back on my car. I ...

    Dealer Response

    Thank you for your review Erin!! We are glad to hear you enjoyed your experience with us. If you need anything please let us know.


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    I am very pleased with my experience at Keller Ford! I was in a frantic search for a vehicle as I opted for the Volkswagen buy back on my car. I looked at 2 other Ford dealers and Keller definitely had the best prices. ..many marked under blue book value. Jay Kadlec was kind and helpful as I asked for keys to about 10 different vehicles during a snow storm...and test drove the same one twice! He worked with me on arranging the purchase since I won't actually have the money to buy the car until Volkswagen takes my other car. He made this stressful time very easy! Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review Erin!! We are glad to hear you enjoyed your experience with us. If you need anything please let us know.


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  • Great place to buy a car.

    Purchased a used car. Had a great experience. Pleasant, Helpful staff happily stayed late to get everything done and ready so I didn't have to mak...

    Dealer Response

    Thank you for your review!! We are glad to hear it went smoothly for you. If there is anything you need let us know. Enjoy!!


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    Purchased a used car. Had a great experience. Pleasant, Helpful staff happily stayed late to get everything done and ready so I didn't have to make another trip. Even though I live an hour away, I will be looking at Keller for my next vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review!! We are glad to hear it went smoothly for you. If there is anything you need let us know. Enjoy!!


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  • New Chevrolet Sonic Owner

    A big shout out to Jay Kadlec and Mark Cole for making my car buying experience easy. I felt it was time to trade in my beloved Mercury for someth...

    Dealer Response

    Thank you for your review Deb!! we appreciate you taking the time to let us know how your experience was. If you need anything please let us know.


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    A big shout out to Jay Kadlec and Mark Cole for making my car buying experience easy. I felt it was time to trade in my beloved Mercury for something newer with less miles. I did a little web searching and then headed over to Keller Ford for a test drive. I had limited funds along with my trade in as I was not going to take out a loan. I expected to spend a couple weeks searching but Jay and Mark made me an offer I couldn't refuse. Jay listened to what I was looking for and did not try to push me into something more expensive. The entire process was great with no pressure. I highly recommend Keller Ford and Jay Kedlac for your next car buying experience. Say no to high pressure sales and yes to great deals.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Deb!! we appreciate you taking the time to let us know how your experience was. If you need anything please let us know.


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  • Review

    Salesman Jay Kadlec was very helpful taking the time to show us how to use all the optional equipment all the bells and whistles. He also let us t...

    Dealer Response

    Thank you for your review Edv!!! We appreciate you taking the time to let us know how we did. If you need anything just give us a call.


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    Salesman Jay Kadlec was very helpful taking the time to show us how to use all the optional equipment all the bells and whistles. He also let us take our time choosing our car - a zippy Ford Focus.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Edv!!! We appreciate you taking the time to let us know how we did. If you need anything just give us a call.


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  • In love with my car!

    Jay Kadlec helped me find the perfect car for me. First time buying a car through a dealership and the whole process was easy and fast. Found a ca...

    Dealer Response

    Thank you for your review Frida!! We appreciate you taking the time to let us know how we did. I will make sure to let Jay know. If you need anyth...


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    Jay Kadlec helped me find the perfect car for me. First time buying a car through a dealership and the whole process was easy and fast. Found a car in one day which I thought it'd take longer but Jay saved me a lot of time by finding the one in one day. Will recommend to others!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Frida!! We appreciate you taking the time to let us know how we did. I will make sure to let Jay know. If you need anything please let us know.


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