Brown's Ford of Amsterdam

Thank you. Your email has been sent to the dealer.

Share 

Reviews

4.2
136 lifetime reviews.
  • great place for sevice.

    everything was done great. never have a problem with Browns of amsterdam.


    Show Full Review

    everything was done great. never have a problem with Browns of amsterdam.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • .99 inspection

    Made an 11:00 appointment for their .99 state inspection special (first time doing so). I dropped my car off at 11 on the dot, and someone came to...

    Dealer Response

    Marisa, we are so disappointed to learn of this situation you have described. At your earliest convenience, please reach out so we can work toward...


    Show Full Review

    Made an 11:00 appointment for their .99 state inspection special (first time doing so). I dropped my car off at 11 on the dot, and someone came to pick me up. Before I left I asked how long, in which they responded "about an hour." I was gone for an hour and 40 minutes before I got dropped off. As I returned I noticed my car in the same spot, and figured it was done. NOPE! The guy told me it wasn't even looked at yet! Here I am still waiting (it's almost 1:30 now). I also am sitting in their waiting room with 2 children whose father works here with no other adult in the room. If you advertise a .99 inspection special, I know it might be difficult when you're not making money off it, but atleast treat your customers right. I'd rather go to my regular mechanic and pay more money than wait 2.5 hours to get my car inspected.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marisa, we are so disappointed to learn of this situation you have described. At your earliest convenience, please reach out so we can work towards a resolution. Thank you, Jeff Brown (518) 843-4600 ext. 107


    Hide Full Review
  • Joseph Kiuber

    I had an appointment for an oil change and it took over an hour and a half. I realize this isn't a jiffy lube but an appointment is an appointment...


    Show Full Review

    I had an appointment for an oil change and it took over an hour and a half. I realize this isn't a jiffy lube but an appointment is an appointment.Won't be bringing it back service at that dealer in the future.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews