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Brown's Ford of Amsterdam

(181 reviews)

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(181 reviews)

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This place is so unprofessional sales are awesome but

This place is so unprofessional sales are awesome but service is a xxxx show don’t go here go to Wally’s down the road much nicer people and they have free coffee while you wait for your car browns sucks they have no class and treat customers as if they have no money do better Browns Ford of Amsterdam

This place is so unprofessional sales are awesome but

This place is so unprofessional sales are awesome but service is a xxxx show don’t go here go to Wally’s down the road much nicer people and they have free coffee while you wait for your car browns sucks they have no class and treat customers as if they have no money do better Browns Ford of Amsterdam

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Always friendly and courteous.

Always friendly and courteous. Honest and helpful about work that needs to be done. Office area and waiting area clean.

Always friendly and courteous.

Always friendly and courteous. Honest and helpful about work that needs to be done. Office area and waiting area clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience with Josh my sales guy!

Great experience with Josh my sales guy! I'm sorry I forgot the name of my finance guy but he was good too! Also Alison was really nice and great! They treated me well and I would recommend buying from there! I feel like I got a fair deal. However, so far my experience with service is not the best. I probably will not go there for my service but time will tell. They wanted to charge me an outrageous amount just to activate my trailer brake controller! Takes like a few minutes. I already had it installed. Plus I'm having a hard time finding out what service was done prior to purchase so I can know when to get my oil changed. I do love my truck though!

Great experience with Josh my sales guy!

Great experience with Josh my sales guy! I'm sorry I forgot the name of my finance guy but he was good too! Also Alison was really nice and great! They treated me well and I would recommend buying from there! I feel like I got a fair deal. However, so far my experience with service is not the best. I probably will not go there for my service but time will tell. They wanted to charge me an outrageous amount just to activate my trailer brake controller! Takes like a few minutes. I already had it installed. Plus I'm having a hard time finding out what service was done prior to purchase so I can know when to get my oil changed. I do love my truck though!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Josh was our salesman.

Josh was our salesman. He was very informative and courteous. I would see him again if I was looking to buy a car

Josh was our salesman.

Josh was our salesman. He was very informative and courteous. I would see him again if I was looking to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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One of the best buying experiences, after negotiating a

One of the best buying experiences, after negotiating a price that worked for.both of us the buying experience was quick and pleasant. JOSH did an amazing job detailing the car and showing me all the features. I would not hesitate buying another vehicle from this dealership!

One of the best buying experiences, after negotiating a

One of the best buying experiences, after negotiating a price that worked for.both of us the buying experience was quick and pleasant. JOSH did an amazing job detailing the car and showing me all the features. I would not hesitate buying another vehicle from this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They are always helpful plus quite pleasant to talk to as

They are always helpful plus quite pleasant to talk to as well. I am Always recommending brown ford to my friends

They are always helpful plus quite pleasant to talk to as

They are always helpful plus quite pleasant to talk to as well. I am Always recommending brown ford to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Bruce from sales and Dean in financing really went above

Bruce from sales and Dean in financing really went above and beyond for me to get into a newer car. I’m not an easy customer to get approved but they didn’t give up at all. They truly are amazing.

Bruce from sales and Dean in financing really went above

Bruce from sales and Dean in financing really went above and beyond for me to get into a newer car. I’m not an easy customer to get approved but they didn’t give up at all. They truly are amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The sales department worked with my wife and I like

The sales department worked with my wife and I like friends second vehicle from Brown’s our first go to we trust them.

The sales department worked with my wife and I like

The sales department worked with my wife and I like friends second vehicle from Brown’s our first go to we trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They go out of their way to make sure you're satisfied.

They go out of their way to make sure you're satisfied. Never had an issue.

They go out of their way to make sure you're satisfied.

They go out of their way to make sure you're satisfied. Never had an issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brown’s Ford of Amsterdam in an amazing dealership.

Brown’s Ford of Amsterdam in an amazing dealership. The staff is very friendly knowledgeable attentive and accommodating. They provide excellent service with experience efficiency professionalism and honesty. Great dealership. Highly recommended.

Brown’s Ford of Amsterdam in an amazing dealership.

Brown’s Ford of Amsterdam in an amazing dealership. The staff is very friendly knowledgeable attentive and accommodating. They provide excellent service with experience efficiency professionalism and honesty. Great dealership. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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