Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
197 lifetime reviews.
  • Happy Buyer!!

    First time buying from a dealership and couldn't be more satisfied! Went in to see Austin Sheldon in Used Cars and he was more than helpful in fin...


    Show Full Review

    First time buying from a dealership and couldn't be more satisfied! Went in to see Austin Sheldon in Used Cars and he was more than helpful in finding us a car that met our requirements. We went in looking for a Chevy Impala under 100,000 miles that was in our price range and in no time he had us test driving EXACTLY what we were looking for! Plus a full Carfax report so we knew exactlt what we were buying. Not to mention he got us price that no other dealership around here could match. Shopped around at a few other dealerships before coming to Kool and most the salesman were either too pushy or didn't want to give us the time of day, but we didn't feel that at all here with Austin! Extremely happy with our car purchase and will be back in the future!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Liked for cameras for a punked episode

    After I test drive the truck I thought there might be a problem with the 4low not engaging properly. I asked if they could have the mechanics look...


    Show Full Review

    After I test drive the truck I thought there might be a problem with the 4low not engaging properly. I asked if they could have the mechanics look at it further. Their response. Well your mechanic can look at it after all it is an "AS IS VEHICLE". The bad part is I loved the truck just wanted to have the transfer case looked at AGAIN.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best dealership in central mi

    Thank you guys for getting me into my new truck..very enjoyable experience top notch dealership. Thanks Kool Chevrolet


    Show Full Review

    Thank you guys for getting me into my new truck..very enjoyable experience top notch dealership. Thanks Kool Chevrolet

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Friendly buying experience

    This is my first new car purchase in many years. Scott H. was great to work with, and he answered all of my questions. I liked the low pressure at...


    Show Full Review

    This is my first new car purchase in many years. Scott H. was great to work with, and he answered all of my questions. I liked the low pressure atmosphere. I tried a couple other dealerships that were closer to home, but left there confused and upset. Looking forward to many years with my new Equinox!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome customer service

    My husband and I called the dealership and spoke with Becca McKenzie and then called again and spoke with Autumn Fey. They were both extremely fri...

    Dealer Response

    Thanks for letting us know about your experience with us! Becca and Autumn do a fantastic job for us and our clients!


    Show Full Review

    My husband and I called the dealership and spoke with Becca McKenzie and then called again and spoke with Autumn Fey. They were both extremely friendly and helpful. We are looking for some thing very specific and gave both of them the information. Unfortunately your dealership doesn't have what we are looking for at this time. We were impressed with there knowledge of inventory and there willingness to help. We will return to your dealerships in the fall and continue to look for our used v6 equinox in our color. Those 2 girls mademail our experience very pleasant. We will want them to assist us again.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know about your experience with us! Becca and Autumn do a fantastic job for us and our clients!


    Hide Full Review
  • Great Experience

    Sam Zbikowski was the sales person who helped us, We purchased a 2016 Equinox that I thought I could not afford. Sam spent a lot of time working t...

    Dealer Response

    Thanks for the awesome review and the kind words about Sam! He does a great job for us and his clients!


    Show Full Review

    Sam Zbikowski was the sales person who helped us, We purchased a 2016 Equinox that I thought I could not afford. Sam spent a lot of time working to make this happen. I truly appreciate his efforts. He worked tirelessly to help me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the awesome review and the kind words about Sam! He does a great job for us and his clients!


    Hide Full Review
  • Friendly knowledgeable sales staff

    The sales staff at Kool did an excellent job helping me to find the right vehicle at the right price for me. The sales staff was friendly and very...

    Dealer Response

    Thanks for the great review!!!


    Show Full Review

    The sales staff at Kool did an excellent job helping me to find the right vehicle at the right price for me. The sales staff was friendly and very knowledgeable about their products and did a fine search to find my vehicle with no pressure to make a sale. See Sam Z. and make your best deal

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review!!!


    Hide Full Review
  • Great Service

    From Customer Care to General Manager, they all played apart in good experience.

    Dealer Response

    Thanks a bunch for sharing your experience with us!


    Show Full Review

    From Customer Care to General Manager, they all played apart in good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a bunch for sharing your experience with us!


    Hide Full Review
  • Quick and easy purchase!

    Went to Kool only to purchase a used car I found on line. The process was quick and smooth, the negotiation of the price was easy. No fuss, no mus...

    Dealer Response

    Thanks a bunch for choosing us!!!!


    Show Full Review

    Went to Kool only to purchase a used car I found on line. The process was quick and smooth, the negotiation of the price was easy. No fuss, no muss cash deal...just how I like it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a bunch for choosing us!!!!


    Hide Full Review
  • Kool Chevrolet

    This is our 14 vehicle we have either bought or leased from Kool. Our experience has always been great, no problems.

    Dealer Response

    Thanks for being part of the Kool Family!!!


    Show Full Review

    This is our 14 vehicle we have either bought or leased from Kool. Our experience has always been great, no problems.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for being part of the Kool Family!!!


    Hide Full Review