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Reviews

Average Ratings

4.6
343 lifetime reviews. Includes reviews of Kayser Ford Lincoln from DealerRater.com
  • Great experience!

    Rod helped me find a car that fit all of my needs. If I didn't like something about one, he understood and would look for that feature in a differ...


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    Rod helped me find a car that fit all of my needs. If I didn't like something about one, he understood and would look for that feature in a different one. He was incredibly patient when I was deciding between two different vehicles and never once rushed me. I went on a Saturday, so I had to wait for a finance manager to be available. Matt helped me out and was wonderful and down to earth. He didn't try to push anything extra onto me, but explained what he recommends and why. I give the buying processes a 4/5 only because the website is not updated requently. The original car I wanted was already sold, but was still on the website days later.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A very good experience.
    June 19, 2017

    The main reason I went to this dealership in the first place is because of the reviews I had read and the research I had done on a car that I want...


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    The main reason I went to this dealership in the first place is because of the reviews I had read and the research I had done on a car that I wanted and the dealership I wanted to deal with. I arrived there and soon met with Dennis. He introduced himself to me and asked me what I was looking for which I proceeded to tell him. He pointed me to the car that I had mentioned to him that I want it. He then handed me the keys so that I could take the car for a test ride and I got back to the dealership and once again sat down with Dennis and he thoroughly explain to me about the car that I want it and also explain how the whole process worked since this was my first time buying a new car. I felt absolutely no pressure from him and he answered my questions very thoroughly so that way I understood exactly what I was getting into. I've then met with Tony from the finance department. Tony in very great detail explain to me everything about financing the car and what he was able to do for me and answered all of my questions. I found the experience to be very satisfying. I spent 4 hours at the dealership going through the entire process and drove off with my new car. I would highly recommend this place to anyone especially a first-timer like I was. Thank you to Dennis and Tony for working with me and making me comfortable with the entire process.

    Does recommend this dealer

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  • Great dealership with great employees!!
    June 14, 2017

    I LOVE my Ford Edge!! A big thank you to sales rep James Gerbitz!! James is very friendly, honest and extremely helpful - if you are looking to p...


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    I LOVE my Ford Edge!! A big thank you to sales rep James Gerbitz!! James is very friendly, honest and extremely helpful - if you are looking to purchase a car, I would recommend you stop by Kayser Ford and see James! I also worked with Matt Belken for financing, and he made everything very easy and stress-free! Not only did he shop around and find the best interest rate for me, he also showed me comparables on similar vehicles in the Madison area to make sure I was happy with the deal I was getting. The whole process from stepping into the showroom to driving out with my car was an enjoyable experience. I highly recommend Kayser Ford Lincoln!

    Does recommend this dealer

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  • Great Experience!
    June 5, 2017

    We just purchased a new 2017 Escape from Kayser this past week. We worked with Victoria Giamberduca and the whole buying experience was very pleas...


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    We just purchased a new 2017 Escape from Kayser this past week. We worked with Victoria Giamberduca and the whole buying experience was very pleasant. Victoria was very friendly and there was absolutely ZERO pressure throughout the entire process (including F&I). Kayser was upfront about all costs and all of our questions were promptly and thoroughly answered. When we did decide to purchase, we couldn???t come in until later in the evening due to our work schedules. Victoria stayed 3 hours after the end of her shift on her short day to meet us, help us finish the transaction, answer questions, and to be sure our new vehicle was detailed and ready for us to take delivery. Victoria and the Kayser team definitely delivered on the ???Kayser Promise??? that they advertise on their website. I would definitely recommend Victoria and will be back to Kayser for any future vehicle purchases!

    Does recommend this dealer

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  • Purchase of leased vehicle
    June 2, 2017

    We were very pleased with our transaction, we came in to purchase our Ford Escape, as the lease was up and the people involved made it quick and ...


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    We were very pleased with our transaction, we came in to purchase our Ford Escape, as the lease was up and the people involved made it quick and easy, and answered all our quesrions.

    Does recommend this dealer

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  • Great experience!
    June 1, 2017

    I had been to 3 other dealerships and driven several cars. I knew in my mind what I wanted and at those other places I felt like the salesmen were...


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    I had been to 3 other dealerships and driven several cars. I knew in my mind what I wanted and at those other places I felt like the salesmen were pushy and dishonest. Viktor showed me 2 Fusions I was interested in, one being a hybrid. All he did was tell me the options each car had and let me test drive them. This is the 3rd car I've bought from kayser and I have always been happy! Thank you!

    Does recommend this dealer

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  • Best experience at an auto dealership
    June 1, 2017

    My girlfriend and I went shopping for cars together and were greeted by a highly recommended salesman named Keith Norris. He helped us find what w...


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    My girlfriend and I went shopping for cars together and were greeted by a highly recommended salesman named Keith Norris. He helped us find what we were looking for and had informative replies to our questions. We worked through financing options and found the perfect set up for me to get the best deal possible. I couldn't be happier with my experience.

    Does recommend this dealer

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  • SO happy with my experience!
    May 30, 2017

    As I was purchasing my first vehicle as an adult, Viktor went above and beyond to make this an easy and enjoyable experience! He even stayed late ...


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    As I was purchasing my first vehicle as an adult, Viktor went above and beyond to make this an easy and enjoyable experience! He even stayed late after work to go over all the paper work with me to make sure it was all done correct! Thanx again, and I'll be seeing you again in the future when it's time to upgrade to the next car!

    Does recommend this dealer

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  • Great customer service with lots of knowledge on automobiles
    May 28, 2017

    As a frequent customer of Nicks I can attest to his professionalism and his going the extra mile ..In all my transaction my selection of cars were...

    Kayser Ford Lincoln

    Thank you for taking a moment to share your experiences working with Nick in the past, it is appreciated.


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    As a frequent customer of Nicks I can attest to his professionalism and his going the extra mile ..In all my transaction my selection of cars were ready to test drive, clean, and in excellent condition. I would recommend Nick from Kayser Ford for your next transaction.

    Does recommend this dealer
    Kayser Ford Lincoln

    Thank you for taking a moment to share your experiences working with Nick in the past, it is appreciated.


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  • Quick and very helpful
    May 22, 2017

    I had found the used vehicle at Kayser Ford and was concerned about a rip in the leather driver's seat. When I arrived 2 days later after my 3 ho...


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    I had found the used vehicle at Kayser Ford and was concerned about a rip in the leather driver's seat. When I arrived 2 days later after my 3 hour travel, much to my delight... Ryan had the seat repaired!! He completely amazed me with this effort to address my concerns! He also was very relaxed and wasn't at all pushy. Great job Ryan! It was a pleasure to work with you... I'm looking forward to my Weather Techs!!!

    Does recommend this dealer

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