Skip to main content

Kayser Ford Lincoln

(1,054 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,054 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

4Runner Purchase - W/Isaac

Isaac was professional and very responsive. I had reached out several times before heading to the dealer to look at the car and everything was answered promptly. Would recommend Isaac (used car sales)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New car purchase

Smoothest new car purchase ever. Alfred was very professional and a pleasure to work with. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Janice, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Kayser Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Kayser Ford

Great people, great service!!!!!!!!!! Zach was super helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Catherine, we are very happy to have provided you with such a positive experience! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Great experience

Smooth buying process and very informative salesperson. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Grant, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Jim?s Truck

Very stress free process. Good price on the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello James, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Great dealership

Meet Steve Schuster when you go to this dealership. He is an excellent person with great attitude and customer focused. Very helpful and support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sriram, we're happy you found our staff to be so supportive during your experience here at Kayser Ford. We are always more than happy to assist you if anything else comes up. Take care!

Kayser

Fantastic customer service. Prompt reply to emails and phone calls. Could not ask for anything more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Matthew, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Excellent Service

Excellent customer service from start to finish, 3rd car I bought from them in 5 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Very good and fast, Andrew was very knowledgeable, and...

Very good and fast, Andrew was very knowledgeable, and was a big help with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Isaac seemed great when originally showing me the 2013...

Isaac seemed great when originally showing me the 2013 Buick Verano..they have a three day or 300 hundred mile “warranty” I’ve made them aware of day 2 after purchasing the vehicle there were obvious signs of engine problems. They kept my vehicle for weeks at a time stating each time they could not find the problem with the vehicle. I took my car to a different mechanic they diagnosed it, when I reached out to Isaac with this diagnoses he hung up on my face. They stated because my warranty expired they cannot help me. (Remember on day 2 it was having issues) they constantly stated there were no issues! Held my car until warranty expired…here I am 9 grand later stuck with a lemon vehicle all because they avoided to put anymore money into fixing the issue that was already there before I purchased the vehicle! I would NEVER recommend this lemon company. Poor services & over priced lemon cars!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.