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Reviews

Average Ratings

4.5
Average based on 24 reviews.
  • Great Dealership

    I felt the entire sales staff was curtious and professional. It was a very surprising enjoyable experience . . I got the car that I wanted at a fa...


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    I felt the entire sales staff was curtious and professional. It was a very surprising enjoyable experience . . I got the car that I wanted at a fair price. Thats what shoping for a purchase is all about . .Thanks Zimbrick Hyundai Rick

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service!

    I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of ...


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    I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Zimbrick Hyundai West Purchse

    I worked with Rex Hooper with my purchase. He was fabulous! Very knowledgeable. Showed me everything I needed to know about the Hyundai Sonata. Al...


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    I worked with Rex Hooper with my purchase. He was fabulous! Very knowledgeable. Showed me everything I needed to know about the Hyundai Sonata. Also finance guy Matt Schultz was terrific! Was very clear with the financial details. Also spoke with Jim Wagner the Sales Manager. He was terrific as well. Very helpful and personable. Which I really liked. Kudos Zimbrick! Great staffing!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic car and great service

    I brought our 2016 Hyundai Sante Fe Sport in for its initial servicing. The customer service was top notch and I only had to wait about 30 minutes...


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    I brought our 2016 Hyundai Sante Fe Sport in for its initial servicing. The customer service was top notch and I only had to wait about 30 minutes. I received a coupon for a car wash, because it was "under 20 degrees" and I learned that washing a car in such low temperatures can sometimes result in the door seals to freeze shut (if water remains), causing damage when opening the doors. It made sense, but noone ever told me that before. So good service AND useful education at the same time! And, we LOVE our Hyundai!! Even our 22 year old engineering son has exclaimed about the careful thought behind every feature.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hyundai itself is making me very mad

    The customer service is awesome, but Hyundai itself is making me very mad. The person I am working with is going an awesome job no complaints ther...

    Dealer Response

    Cory Thank you for taking time to share your comments. We will share your feedback with our Hyundai representative and appreciate your patience wi...


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    The customer service is awesome, but Hyundai itself is making me very mad. The person I am working with is going an awesome job no complaints there. Why did I say Hyundai is making me mad you ask? This is why, my car has been sitting at the service department longer than I've owned my car. The only reason for that is because I am always waiting for parts. I have owned my car for a little over two months now, and my car has been at the service department for more than a month. On top of that, it is a brand new car, I should not be having problems with it already. I owned a 2004 Elentra for 11 years and never had a problem with. Now, I owned a 2016 Hybrid Sonata and I had more problems with it in two months than I ever did in the 11 years I owned the Elentra. I regret my purchase every day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cory Thank you for taking time to share your comments. We will share your feedback with our Hyundai representative and appreciate your patience with the service process.


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  • Helpful Service

    I brought in my 2007 Sante Fe for an oil change and recall check. Because it is an older car with over 120,000 miles, it has some identified issue...


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    I brought in my 2007 Sante Fe for an oil change and recall check. Because it is an older car with over 120,000 miles, it has some identified issues. Since it would be prohibitive in cost to fix everything that needs it all at once, I appreciated the willingness of Rob Capener to work with me in deciding which issues affected my safety that could be fixed during this appointment.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Outstanding Service

    Always a pleasure dealing with the Folks at Zimbrick Hyundai. From when I purchased my vehicle to everytime I've had it serviced it's always top n...


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    Always a pleasure dealing with the Folks at Zimbrick Hyundai. From when I purchased my vehicle to everytime I've had it serviced it's always top notch customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service

    The entire service team has always been extremely helpful and knowledgeable. I will continue to get my vehicle serviced at Zimbrick Hyundai West!!...


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    The entire service team has always been extremely helpful and knowledgeable. I will continue to get my vehicle serviced at Zimbrick Hyundai West!!!! You have a customer for life

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Facility

    They got my vehicle into service in a timely Fashion. The customer lounge is top notch!!!


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    They got my vehicle into service in a timely Fashion. The customer lounge is top notch!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good value, honest

    I purchased a vehicle from another dealership in town to find that the tires were worn when they told me they were new. Zimbrick has new tires on ...


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    I purchased a vehicle from another dealership in town to find that the tires were worn when they told me they were new. Zimbrick has new tires on their vehicles! Tim was honest and helpful. I like my new sporty ride! I was impressed when a loaner was provided to me as the financing needed to be scheduled for the following day. That was very helpful. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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