New 877-567-0771 Dealer Website
Used 877-765-0494 Email Dealer
Service 877-500-0682

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.9
Average based on 61 reviews.
  • What a fantastic experience!

    After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was...

    Dealer Response

    M.Oaks, Thank you for taking the time to write Joe this wonderful review. We are so pleased that we could show you that a car buying experience sh...


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    After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was time to get rid of it and start looking for something safe to drive. I searched on cars.com for about 2 weeks. I finally found a few vans in the Syracuse area that were in my price range. I had driven a couple of vans in Cortland, one at a major dealer and one at a small dealer. At the larger dealer, the salesman was very pushy, rode along with me as I test drove the vehicle and talked the whole time I was driving. He tried to make me think that if I didn't buy the van that day it would be gone (it's still there). He continued to call for a week after I had taken the van for a test drive to see what he could do to get me to purchase the van. At the smaller dealer, I noticed the airbag light was on, he told me it was probably happened when all the seats got taken out for the van to be cleaned and the sensor had been bumped. I saw the carfax and noticed that the vehicle had been in an accident just 2 months prior. I also test drove a Dodge Grand Caravan at a dealer in Auburn, NY. When I pulled into the lot there were 6 salesmen all standing outside just waiting to jump at the opportunity to sell me a vehicle. Again, the salesman insisted on riding with me while I drove, told me where to go, and talked the entire time so I couldn't listen to the vehicle. When I was done with the test drive, I looked under the vehicle and noticed the frame was already pretty rusted and in 5 years, it would be no good. I told him I was not in love with the van and they kept pushing. I left, and they continue to call me. BUT..at Fayeteville Dodge, when I pulled into the lot, Joe Yagan came out and just asked if there was anything he could help me with. I told him that I wanted to test drive the 2008 Dodge Grand Caravan that was listed on the website, he got the keys for me, put a plate on it and said, "Take as long as you want." I came back, and Joe just asked me what I thought of the van, and I was in love with it. Joe was wonderful throughout the entire buying process. I was very nervous about buying a new van after all of the problems I had experienced with my old van. I can't say enough good things about how pleasant and helpful Joe Yagan was. I would recommend Fayeteville Dodge in a heartbeat to anyone that is in the market for a new or used vehicle. They will work with you to get you the price that you need, they won't try to get you to purchase a vehicle that you don't love or are not happy with, and they make the purchasing process very easy. Thank you so much for my van. My family and I are very happy with it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    M.Oaks, Thank you for taking the time to write Joe this wonderful review. We are so pleased that we could show you that a car buying experience should be easy and pressure free. We are so glad you and your family are loving your vehicle and look forward to the next time you're ready to get into another vehicle. Feel free to call or email us anytime. -Fayetteville Dodge Ram Team (315)637-5001 or rgeiger.fd@gmail.com


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  • Fayetteville Dodge. Great dealer ship!!!!!

    My salesmen did a great job listening to my request and my needs then did exactly what was needed to make my purchase smooth. I will DEFINITELY bu...


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    My salesmen did a great job listening to my request and my needs then did exactly what was needed to make my purchase smooth. I will DEFINITELY buy from the same salesman again! The dealership gave me a fair price on my trade!!!!!! I highly recommend Fayetteville Dodge

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    My husband and I love to shop for cars but when it comes to working with the dealerships we usually leave the place angry about how they treat us....

    Dealer Response

    Hunter, We are so glad to hear that your experience with Joe and our dealership was excellent, great, straightforward and pleasurable; as a car bu...


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    My husband and I love to shop for cars but when it comes to working with the dealerships we usually leave the place angry about how they treat us. Joe was excellent to work with - it was the first time we have not left a dealership in anger. He introduced us to one of the owners who also seemed like a nice guy. I felt that Joe knew enough about the pricing and trade in situation that he didn't have to play the game of going in and "talking with his manager" over and over and over. He was straightforward with us and it was an overall great experience. There have been countless times that we have sat at a dealership and waited for hours while the sales guy "talked with his manager" only to come back with a low ball offer that was insulting. But this did not happen with Joe. We have never bought a vehicle so quickly as we did with Joe because he helped us to reach our expectations. I plan to buy all my new cars from Joe!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hunter, We are so glad to hear that your experience with Joe and our dealership was excellent, great, straightforward and pleasurable; as a car buying experience should always be. We appreciate you taking the time to write this detailed review and look to future business with you. Please feel free to call or email us anytime with any questions or for anything. -Fayetteville Dodge Ram Team (315)637-5001 or rgeiger.fd@gmail.com


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2011

At Fayetteville Dodge, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new car or used car in the Fayetteville area that you are looking for, but also help you with financing, car repair and service and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Dodge or RAM vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.