[{"id":299384,"firstName":"Jay","lastName":"Morse","titleText":"Certified Sales Professional","shortBioText":"I have lived in Syracuse my whole life and I currently live with my wife, my daughter, Son, and my dog Bo in Mattydale, NY! I'm very proud to say I am Fayetteville Dodges first FCA Certified Ram Expert and UConnect expert. I love sports especially the Oakland Raiders and Syracuse Orange! I treat car sales as a customer service job, not as a sales job, I will do everything I can to get you into the vehicle you love and give you an exceptional experience. I enjoy helping customers get into the right cars at a price that fits their budget.","emailTxt":"jmorse.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":248,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/81ca0bef4afe.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1435708800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":420937,"personPtyId":31142055,"firstName":"Chris","lastName":"Atwater","titleText":"General Sales Manager/Finance Manager","shortBioText":"I'm the General Sales Manager/Finance Manager here at Fayetteville Dodge Ram, Inc. I've been in the automotive industry for over 20 years. My goal everyday is to provide you with great customer service that you won't forget and that will have you driving away with a smile!\r\n\r\nI'm looking forward to giving you an award winning experience and I'm confident that you will enjoy it so much you'll refer anyone you know looking for a vehicle to our dealership. \r\n\r\nI've been married to my amazing wife for 14 years and we have three handsome boys. I've coached boys knee high and travel basketball for the last 9 years. I enjoy spending as much time as I can with my family.\r\n\r\nI look forward to helping you with the purchase of your next vehicle.","emailTxt":"catwater.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":140,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/fe761c3f1685.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1496275200","industryStartDtUtc":"920246400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":132327,"personPtyId":31122662,"firstName":"Jason","lastName":"Learo","titleText":"Certified Sales Professional","shortBioText":"Hello and welcome to my profile page. Thanks for taking time and reading a little about me. I am here to help you make an educated buying decision. When you make a decision I want you to think of three things \"Am I buying the right vehicle?, Am I buying from the right dealership? and, Am I buying from the right person? I'm confident in saying yes to all of those questions. I'm here to provide you options and make sure that you get the most out of your experience with me. So at this point I would like to introduce myself to you. I have been a musician most of my life. Currently I am the lead singer in a band called F5, we play a combination of modern and classic rock and play out almost every weekend so that keeps me busy along with being a full time sales specialist. I look forward to meeting and working with you.","emailTxt":"jlearo.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":207,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/e05cc42d1475.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1356998400","industryStartDtUtc":"1328054400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":429055,"personPtyId":31643948,"firstName":"Nicole","lastName":"Corey","titleText":"Certified Sales Professional","shortBioText":"Hi I'm a Certified Sales & Leasing Professional and Certified UConnect Expert here at Fayetteville Dodge Ram. I grew up in the area and I currently reside here with my boyfriend and our 2 dogs, Ace and Stella Blue. I'm thrilled to be part of the team at Fayetteville Dodge Ram and look forward to helping facilitate the best car buying experience for you!","emailTxt":"ncorey.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":80,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/833dcc8148b7.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":132323,"personPtyId":50524278,"firstName":"Joe","lastName":"Yagan","titleText":"Certified Sales Professional","emailTxt":"jyagan.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":163,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/e3daa7ef0813.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1072915200","industryStartDtUtc":"1072915200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":132333,"personPtyId":31127531,"firstName":"Joe","lastName":"Somers","titleText":"Sales Manager","emailTxt":"jsomers.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/8ad5f38c9681.jpg","drDealerId":5147,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":132331,"personPtyId":31122663,"firstName":"Justin","lastName":"O'Connor","titleText":"Certified Sales & Leasing Professional","shortBioText":"Hi folks, I'm Justin O'Connor. My nickname is Gazelle,(it's like calling a big guy tiny.) I was born and raised in Syracuse, N.Y. I went to Sacred Heart for elementary school, then to Bishop Ludden for high school; class of 2002. I spent some time a Onondaga Community College working on my associates degree. I've managed a Blockbuster Video and spent time working at Coleman's on locally known Tipperary Hill. My first vehicle was a 1991 Pontiac Grand Prix. Now I am driving a 2014 Dodge Charger all wheel drive! I just added a new member to my family; his name is Tony Chubbs; a fawn pug. I made a facebook page for him if you would like to check him out: http://www.facebook.com/tonychubbsthepug/ .In the summer I play in a volleyball league at Wildcat in Camillus. I love trying different food spots; I'm always finding hidden gems around Central New York. You can call or email me to help get you into your next vehicle. Thank you for reading my review page and I hope to work with you soon.","emailTxt":"joconnor.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":228,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/27bd84502468.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542203,"personPtyId":31129181,"firstName":"Denny","lastName":"Pudney","titleText":"Internet Coordinator","emailTxt":"dpudney.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/36334a5e3540.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"925516800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":552003,"personPtyId":51748373,"firstName":"Scott","lastName":"Mitton","titleText":"Certified Sales Specialist","emailTxt":"smitton.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584345,"firstName":"Bryan","lastName":"Seamans","titleText":"Sales Manager","emailTxt":"bseamans.fd@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1554076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101122,"personPtyId":31127998,"firstName":"Ryan","lastName":"Geiger","titleText":"Dealership Director","shortBioText":"I am Vice President of Fayetteville Dodge Ram and I have been in the car Industry for 7 years. We are family owned and I love this business. Our goal is for each experience for our customers to be\"the best they have ever had.\" I hope you enjoy your shopping experience with us and if you ever need anything feel free to contact me anytime!\r\n\r\nrgeiger.fd@gmail.com\r\n315-637-5001","emailTxt":"rgeiger.fd@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/cdd02a066571.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1233446400","industryStartDtUtc":"1233446400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":470287,"personPtyId":36268230,"firstName":"Justin","lastName":"Gilbert","titleText":"Service Advisor","emailTxt":"jsgilbert.fd@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/12aa1b4e051d.jpg","drDealerId":5147,"dealerEmpStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":134155,"personPtyId":36248497,"firstName":"Will","lastName":"Young","titleText":"Service Advisor","emailTxt":"wyoung.fd@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5147/employees/43190ba17080.jpg","drDealerId":5147,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":133699,"personPtyId":32946353,"firstName":"Ed","lastName":"Quigley","titleText":"Service Manager","emailTxt":"equigley.fd@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5147,"certifiedEmployee":false,"deptDscrp":"Service"}]

Fayetteville Dodge RAM

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Fayetteville Dodge RAM Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2011

We deliver the best customer service experience in the auto industry. We have won Dodge and Ram dealership of the year

...

in the entire State of New York for 2017. We have won Customer First Award for 2016, 2017 and now 2018. We are family owned and we care about our customers. Whether you are buying, leasing, getting service done, or just asking questions, we are here to help. Call, text or email us anytime!

"3 straight Customer First Award Winners 2016, 2017, & 2018. DelaerRater #1 Dodge & Ram Dealership in New York"

Service

Oil, Filter Change

$27.95 and up*

Tire Rotation

$21.95

Coolant System Service

$69.95

Power Steering Service

$89.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1094 lifetime reviews. Includes reviews of Fayetteville Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 20, 2019

    I just bought my 3rd Ram from Fayetteville Dodge. Joe Yagan and Justin O'connor delivered excellent service. Justin and Joe were very knowledgeable and... helpful. Thanks to both of them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Justin O'Connor

    Certified Sales & Leasing Professional

    (5.0) 228 reviews

  • 5.0 out of 5
    November 17, 2019

    EXCELLENT CUSTOMER SERVICE !!! definitely recommend car shopping with Nicole !!! Knowledgeable, friendly & makes car shopping a very relaxed & pleasant... experience. I was shopping for a new van and happened to stop in at the dealership. Not having purchased a vehicle on my own I guess I expected to be met by my preconceived idea of a salesperson. Which would be someone who was pushy & out for their own gain without any concern for what I needed So I was extremely happy to be greeted by Nicole & her sincere smile. We went over what I needed & what price range I was looking for. She narrowed down my options & had a car sent from another dealership. Upon meeting with her again she was very knowledgeable about the vehicle & was very down to earth during my test drive. I decided to purchase the van & She was very timely & detail oriented when it came to having the vehicle cleaned & paint touched up. She made the whole experience pleasant & easy !!! 100% recommendation can't say enough good things !!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nicole Corey

    Certified Sales Professional

    (5.0) 80 reviews

  • June 9, 2015

    After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was time... to get rid of it and start looking for something safe to drive. I searched on cars.com for about 2 weeks. I finally found a few vans in the Syracuse area that were in my price range. I had driven a couple of vans in Cortland, one at a major dealer and one at a small dealer. At the larger dealer, the salesman was very pushy, rode along with me as I test drove the vehicle and talked the whole time I was driving. He tried to make me think that if I didn't buy the van that day it would be gone (it's still there). He continued to call for a week after I had taken the van for a test drive to see what he could do to get me to purchase the van. At the smaller dealer, I noticed the airbag light was on, he told me it was probably happened when all the seats got taken out for the van to be cleaned and the sensor had been bumped. I saw the carfax and noticed that the vehicle had been in an accident just 2 months prior. I also test drove a Dodge Grand Caravan at a dealer in Auburn, NY. When I pulled into the lot there were 6 salesmen all standing outside just waiting to jump at the opportunity to sell me a vehicle. Again, the salesman insisted on riding with me while I drove, told me where to go, and talked the entire time so I couldn't listen to the vehicle. When I was done with the test drive, I looked under the vehicle and noticed the frame was already pretty rusted and in 5 years, it would be no good. I told him I was not in love with the van and they kept pushing. I left, and they continue to call me. BUT..at Fayeteville Dodge, when I pulled into the lot, Joe Yagan came out and just asked if there was anything he could help me with. I told him that I wanted to test drive the 2008 Dodge Grand Caravan that was listed on the website, he got the keys for me, put a plate on it and said, "Take as long as you want." I came back, and Joe just asked me what I thought of the van, and I was in love with it. Joe was wonderful throughout the entire buying process. I was very nervous about buying a new van after all of the problems I had experienced with my old van. I can't say enough good things about how pleasant and helpful Joe Yagan was. I would recommend Fayeteville Dodge in a heartbeat to anyone that is in the market for a new or used vehicle. They will work with you to get you the price that you need, they won't try to get you to purchase a vehicle that you don't love or are not happy with, and they make the purchasing process very easy. Thank you so much for my van. My family and I are very happy with it!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    M.Oaks, Thank you for taking the time to write Joe this wonderful review. We are so pleased that we could show you that a car buying experience should... be easy and pressure free. We are so glad you and your family are loving your vehicle and look forward to the next time you're ready to get into another vehicle. Feel free to call or email us anytime. -Fayetteville Dodge Ram Team (315)637-5001 or rgeiger.fd@gmail.com

  • 5.0 out of 5
    November 15, 2019

    I was extremely pleased with how friendly everyone was. First time that I felt like I was getting a better than good deal, when buying a new car. I... would strongly recommend going to see Fayetteville Dodge if you are in the market for a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Morse

    Certified Sales Professional

    (5.0) 248 reviews

    Jason Learo

    Certified Sales Professional

    (5.0) 207 reviews

  • 5.0 out of 5
    November 15, 2019

    I couldn't have been more pleased with the way in which I was treated at Fayetteville Dodge. Joe Yagan and Joe Somers met my every want and need in the... purchase of my new vehicle. I was treated with respect and they assisted me above and beyond my expectations. Kudos !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Joe Somers

    Sales Manager

    (5.0) 54 reviews

  • 5.0 out of 5
    November 14, 2019

    Great experience. Bryan and Joe made everything easy. I've bought a dozen new vehicles and this was the best experience yet. Thank you both.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Bryan Seamans

    Sales Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    November 13, 2019

    Chris and Jay are great! Answered all my questions and told me what I needed to know about getting into the truck i wanted. Was a pleasure working with... this dealership-- straight up information. Chris work hard to get me the deal I needed, and Jay showed me all things I needed in a truck. Outstanding service! Relaxed, easy going, no rush dealership. Thumbs up...Thank you guys, greatly appreciated!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Morse

    Certified Sales Professional

    (5.0) 248 reviews

    Chris Atwater

    General Sales Manager/Finance Manager

    (5.0) 140 reviews

    Jason Learo

    Certified Sales Professional

    (5.0) 207 reviews

    Nicole Corey

    Certified Sales Professional

    (5.0) 80 reviews

    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Joe Somers

    Sales Manager

    (5.0) 54 reviews

    Justin O'Connor

    Certified Sales & Leasing Professional

    (5.0) 228 reviews

    Denny Pudney

    Internet Coordinator

    (5.0) 22 reviews

    Scott Mitton

    Certified Sales Specialist

    (5.0) 13 reviews

    Bryan Seamans

    Sales Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    November 12, 2019

    Joe and Joe were fabulous. They are both very consumer friendly. They care about their customers. We are always treated with great respect when we are... looking or buying a vehicle. This is our 7th vehicle and we would not go anywhere else. It is great To go to a dependable dealer! Thank you Joe and Joe!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Joe Somers

    Sales Manager

    (5.0) 54 reviews

  • 5.0 out of 5
    November 11, 2019

    Joe is the best salesman ever! Would never buy a vehicle from anyone else.He always does his best to get the price you want to pay!!!!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Joe Somers

    Sales Manager

    (5.0) 54 reviews

  • 5.0 out of 5
    November 6, 2019

    I bought a Ram from Joe and he was great to work with. Chris was also helpful in making the buying experience a pleasure. Thank you !!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Atwater

    General Sales Manager/Finance Manager

    (5.0) 140 reviews

    Joe Yagan

    Certified Sales Professional

    (5.0) 163 reviews

    Justin Gilbert

    Service Advisor

    (4.9) 30 reviews

View More Reviews