Reviews

Average Ratings

4.9
571 lifetime reviews. Includes reviews of Fayetteville Dodge RAM from DealerRater.com
  • What a fantastic experience!

    After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was...

    Dealer Response

    M.Oaks, Thank you for taking the time to write Joe this wonderful review. We are so pleased that we could show you that a car buying experience sh...


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    After finding out that once again my van needed a great deal of work, I figured after 4 years of constantly putting money into the vehicle, it was time to get rid of it and start looking for something safe to drive. I searched on cars.com for about 2 weeks. I finally found a few vans in the Syracuse area that were in my price range. I had driven a couple of vans in Cortland, one at a major dealer and one at a small dealer. At the larger dealer, the salesman was very pushy, rode along with me as I test drove the vehicle and talked the whole time I was driving. He tried to make me think that if I didn't buy the van that day it would be gone (it's still there). He continued to call for a week after I had taken the van for a test drive to see what he could do to get me to purchase the van. At the smaller dealer, I noticed the airbag light was on, he told me it was probably happened when all the seats got taken out for the van to be cleaned and the sensor had been bumped. I saw the carfax and noticed that the vehicle had been in an accident just 2 months prior. I also test drove a Dodge Grand Caravan at a dealer in Auburn, NY. When I pulled into the lot there were 6 salesmen all standing outside just waiting to jump at the opportunity to sell me a vehicle. Again, the salesman insisted on riding with me while I drove, told me where to go, and talked the entire time so I couldn't listen to the vehicle. When I was done with the test drive, I looked under the vehicle and noticed the frame was already pretty rusted and in 5 years, it would be no good. I told him I was not in love with the van and they kept pushing. I left, and they continue to call me. BUT..at Fayeteville Dodge, when I pulled into the lot, Joe Yagan came out and just asked if there was anything he could help me with. I told him that I wanted to test drive the 2008 Dodge Grand Caravan that was listed on the website, he got the keys for me, put a plate on it and said, "Take as long as you want." I came back, and Joe just asked me what I thought of the van, and I was in love with it. Joe was wonderful throughout the entire buying process. I was very nervous about buying a new van after all of the problems I had experienced with my old van. I can't say enough good things about how pleasant and helpful Joe Yagan was. I would recommend Fayeteville Dodge in a heartbeat to anyone that is in the market for a new or used vehicle. They will work with you to get you the price that you need, they won't try to get you to purchase a vehicle that you don't love or are not happy with, and they make the purchasing process very easy. Thank you so much for my van. My family and I are very happy with it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    M.Oaks, Thank you for taking the time to write Joe this wonderful review. We are so pleased that we could show you that a car buying experience should be easy and pressure free. We are so glad you and your family are loving your vehicle and look forward to the next time you're ready to get into another vehicle. Feel free to call or email us anytime. -Fayetteville Dodge Ram Team (315)637-5001 or rgeiger.fd@gmail.com


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  • Friendly, knowledgeable, comfortable
    November 22, 2017

    I started off with an online price request to lease a Ram crew cab. I was contacted almost immediately afterwards. Worked with Nicole the next cou...


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    I started off with an online price request to lease a Ram crew cab. I was contacted almost immediately afterwards. Worked with Nicole the next couple days and got some good pricing options. Came in for a test drive and worked with Billy and Mike Boz. They showed me all the features and the test drive was great. They gave me a couple days to speak with the wife without high pressure to buy today. I followed up shortly after and we got the deal done. Quick and easy. No pressure. Great pricing. Great truck.

    Does recommend this dealer

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  • Most helpful, accommodating, and friendly auto buying experi
    November 21, 2017

    Billy, Nicole, Chris and Jason made this the best auto purchase I've ever made. Each step of the process was seamless. Even did an oil change and ...


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    Billy, Nicole, Chris and Jason made this the best auto purchase I've ever made. Each step of the process was seamless. Even did an oil change and detail while I was finishing paperwork. And salesman, Billy, has a great, customer first, always smiling and accommodating personality. TONS OF THANKS TO Fayette Dodge.

    Does recommend this dealer

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  • Perfect
    November 20, 2017

    Great buying experience. Friendly and knowledgeable staff. Extremely professional and attentive. Offered best trade in value around. Absolutel...

    Fayetteville Dodge Ram

    Jim, Thank you for taking the time to write us a great review (and edit tags)! We are so glad you had a great experience with our professional, f...


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    Great buying experience. Friendly and knowledgeable staff. Extremely professional and attentive. Offered best trade in value around. Absolutely killed Maguire???s on my trade in values and pricing of new truck... Will buy from them again when the time comes.

    Does recommend this dealer
    Fayetteville Dodge Ram

    Jim, Thank you for taking the time to write us a great review (and edit tags)! We are so glad you had a great experience with our professional, friendly, attentive, and knowledgeable staff; and that we surpassed your trade value and pricing expectations! Please feel free to give us a call any time in the future for anything. Enjoy your new truck, and happy holidays!! Fayetteville Dodge Ram Team www.fayettevilledodge.com 315-637-5001 rgeiger.fd@gmail.com


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  • Great Experience
    November 16, 2017

    Jason Learo was great to deal with. knew all about the vehicle we were considering buying.. We felt that we got a very good deal. Trade in and new...

    Fayetteville Dodge Ram

    Durango Guy, Thank you so much for taking the time to write us a great review! We're so happy you found your buying experience to be a good and i...


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    Jason Learo was great to deal with. knew all about the vehicle we were considering buying.. We felt that we got a very good deal. Trade in and new pricing was very fair.

    Does recommend this dealer
    Fayetteville Dodge Ram

    Durango Guy, Thank you so much for taking the time to write us a great review! We're so happy you found your buying experience to be a good and informative one. Feel free to give us a call for any of your future needs. Enjoy your new vehicle!! Fayetteville Dodge Ram Team www.fayettevilledodge.com 315-637-5001 rgeiger.fd@gmail.com


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  • Great dealership great sales and service
    November 12, 2017

    Great sales people very helpful to find the vechle you want service department good they get you in and fixed wright the first time and have a...

    Fayetteville Dodge Ram

    Mike73, Thanks for taking the time to write a great review for the dealership! Doing things right the first time is one of our main goals. Please...


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    Great sales people very helpful to find the vechle you want service department good they get you in and fixed wright the first time and have a loner vehicle to use well your vechle is being fixed

    Does recommend this dealer
    Fayetteville Dodge Ram

    Mike73, Thanks for taking the time to write a great review for the dealership! Doing things right the first time is one of our main goals. Please feel free to give us a call for any of your future sales or service needs. Enjoy your new vehicle! Fayetteville Dodge Ram Team www.fayettevilledodge.com 315-637-5001 rgeiger.fd@gmail.com


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  • Great
    November 10, 2017

    Very helpful staff. Salesman was great. Great price on the truck I bought and were very fair on my trade in. Price came in below where we wanted t...

    Fayetteville Dodge Ram

    Ffd119, Thanks for taking the time to leave us a great review! We are so glad you found our staff helpful and our prices fair. Please feel free t...


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    Very helpful staff. Salesman was great. Great price on the truck I bought and were very fair on my trade in. Price came in below where we wanted to be.

    Does recommend this dealer
    Fayetteville Dodge Ram

    Ffd119, Thanks for taking the time to leave us a great review! We are so glad you found our staff helpful and our prices fair. Please feel free to give us a call any time. Enjoy your new vehicle!! Fayetteville Dodge Ram Team www.fayettevilledodge.com 315-637-5001 rgeiger.fd@gmail.com


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  • less nerve raking than i thought would be.
    November 10, 2017

    overall, my experience at this dealership was great. jason was prepared for my visit, i drove the car, he was responsive to my goal of keeping the...


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    overall, my experience at this dealership was great. jason was prepared for my visit, i drove the car, he was responsive to my goal of keeping the payments in a certain range and he was very low pressure. the manager went over everything as i had had a bad experience of hidden fees at another dealership. everyone did a great job and i love my car and the payment! the only suggestion is if the dealer knows someone has an appt to look at a specific car, it might be nice to have it pulled out and ready for the test drive. i know everyone does not always show up for scheduled appts, but the cars are packed in the lot so tight, it made it difficult to back it out. and when one is driving a different car for the first time, it might be a challenge to get it out of that tight spot.

    Does recommend this dealer

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  • Purchased second RAM
    November 7, 2017

    This is the second RAM I've purchased at Fayetteville Dodge. Both times Justin was my salesperson. Justin is professional, didn't rush me, and an...

    Fayetteville Dodge Ram

    Ram, Thank you so much for taking the time to write us a great review! We're so glad you didn't hesitate to come back to us for your next Ram pur...


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    This is the second RAM I've purchased at Fayetteville Dodge. Both times Justin was my salesperson. Justin is professional, didn't rush me, and answered all my questions. He was patient in helping me find the right truck for me. I also use Fayetteville Dodge for service and their body shop with excellent service. I highly recommend Justin and Fayetteville Dodge.

    Does recommend this dealer
    Fayetteville Dodge Ram

    Ram, Thank you so much for taking the time to write us a great review! We're so glad you didn't hesitate to come back to us for your next Ram purchase. Our service department also strives to provide all our customers with excellent service. Please feel free to give us a call any time for any of your future needs. Enjoy your new truck!! Fayetteville Dodge Ram Team www.fayettevilledodge.com 315-637-5001 rgeiger.fd@gmail.com


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  • Came back big time
    November 3, 2017

    Had an issue day of pick up but they took care of it in a timely fashion. Above and beyond to make sure I was completely satisfied

    Fayetteville Dodge Ram

    Tom, Thanks for the feedback and rating! Thanks so much for giving us an opportunity to fix the issue. I am glad you are now 100% satisfied and ...


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    Had an issue day of pick up but they took care of it in a timely fashion. Above and beyond to make sure I was completely satisfied

    Does recommend this dealer
    Fayetteville Dodge Ram

    Tom, Thanks for the feedback and rating! Thanks so much for giving us an opportunity to fix the issue. I am glad you are now 100% satisfied and we are happy to have you as a customer! Enjoy your Challenger and thanks for choosing us in the first place. We hope you truly love the car and if you ever need anything just give us a call anytime! Ryan Geiger Vice President Fayetteville Dodge Ram 315-380-5202 rgeiger.fd@gmail.com


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