Koerner Ford

(4.9) 140 reviews

Call This Dealer

New

Reviews

Average Ratings

4.9
140 lifetime reviews.
this dealer
Not Applicable
Not Applicable
Customer Service
Quality of Repair
Overall Facilities
Buying Process
Friendliness
Pricing
Write a Review
  • Joseph G. Medicis, Jr

    No Delays, right in and right out. Scott and the service manager go out of their way to take care of customers.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Ursula Kwasnicka

    I was very pleased with my last car service. There are friendly people ready to help you.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review, Ursula. We hope you continue to choose Koerner Ford of S

    ...

    yracuse for all your vehicle needs! Take care!


  • rchrisf@twcny.rr.com

    Appointment made was taken right away, very good service actually they backed my care up to the garage so i didnot have to get it myself

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service

    Quick in and out. One call did it all. Completed service request as asked

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Good 20k service

    Had 20,000 mile service done. Was done in a timely manner. Service staff very professional. Pricing reasonable

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, we're glad your 20,000 mile service was completed to your satisfaction! We look forward to seeing you again! Take care!


  • Ronald

    Doc always takes good care of me and my truck. I always come here for service

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your review, Ronald! We're glad to hear you are satisfied with the service Doc was able to provide for you!


  • Raymond and Eleonora Fuller - owner

    Everything was fine, except the shudder in the transmission. However, we were advised that parts to correct this problem are on order and we hope to h

    ...

    ave them installed vary soon as the shudder is worse.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Raymond and Eleonora, thank you so much for the positive review! Please let us know if you have any additional questions about services you received.

    ...

    We look forward to seeing you here again soon!


  • Very good experience

    We went in last week to see about trading in one vehicle and purchasing a new vehicle. We were assisted by Scott Pflanz. He could not have been more

    ...

    polite and helpful. We never felt rushed. Everyone we spoke with were very friendly. We would highly recommend the Koerner dealership and especially Scott Planz.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Good service

    Great service experience! Will visit again for services.

    Not Applicable
    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Koerner review

    I had issues with my car and contacted Koerner to get it looked at since I had purchased it from here a few years prior. Koerner was able to get my ca

    ...

    r fixed in a timely manner and with little cost to me. I would 100% recommend them.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation of our dealership, Christopher! We hope to be of service to you again! Take care!


Koerner Ford
805 W Genesee St Syracuse, NY 13204
New (315) 474-4275
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.