Fuccillo Hyundai Of Syracuse

New 888-667-5895 Dealer Website
Used 888-663-2820 Email Dealer
Service 888-480-5970

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Reviews

Average Ratings

4.9
Average based on 404 reviews
  • Fuccillo Hyundai

    I have never encountered anything but courteous and prompt service at this dealer. Thank you Nick and all your staff.


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    I have never encountered anything but courteous and prompt service at this dealer. Thank you Nick and all your staff.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy with experience at fuccillo

    Honest no pressure. Fair deal. Bill Hendry was a big help. Lilly is very young but was very helpful in her role. I was happy that we weren't corne...

    Dealer Response

    Christopher - Thank you for taking the time to write about your experience. It's great to know we were able to provide you with the pressure-free ...


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    Honest no pressure. Fair deal. Bill Hendry was a big help. Lilly is very young but was very helpful in her role. I was happy that we weren't cornered into a deal

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christopher - Thank you for taking the time to write about your experience. It's great to know we were able to provide you with the pressure-free service Fuccillo Hyundai of Syracuse is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great Service

    Fuccillo is excellent for their service, promptness and everyone is so courteous. I take my car there for everything and have never been as happy...

    Dealer Response

    Sandra - Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer service and I am glad that we wer...


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    Fuccillo is excellent for their service, promptness and everyone is so courteous. I take my car there for everything and have never been as happy with another dealer/service station.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Sandra - Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer service and I am glad that we were able to show you what we strive to deliver. We look forward to working with you during your next service visit. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • KUDOS

    I had a problem going home from work in DeWitt at 4:30pm. My car just barely made it to the dealership - pulled in and I was on my way by 5:30 - ...

    Dealer Response

    Josephine - Thank you for your great review and star rating! We're glad that we were able to help you out. Please feel free to call or stop by if...


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    I had a problem going home from work in DeWitt at 4:30pm. My car just barely made it to the dealership - pulled in and I was on my way by 5:30 - I was so thankful.......

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Josephine - Thank you for your great review and star rating! We're glad that we were able to help you out. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service

    Quick service, free coffee in waiting room, tv, newspapers, Doug Baird, is this twenty words yet? no? How about now? Why can't I submit this?

    Dealer Response

    Michael - We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing relaxing facilities as well as ...


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    Quick service, free coffee in waiting room, tv, newspapers, Doug Baird, is this twenty words yet? no? How about now? Why can't I submit this?

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael - We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing relaxing facilities as well as quick and professional service to our guests. Please come see us for any future needs! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Excellent service, made getting a great car easy

    Bryan Piedmonte was great- very patient with me and even though I know nothing about cars made me feel very comfortable asking him questions and e...

    Dealer Response

    Leeza - Congratulations on your new purchase. Bryan is a great asset and we appreciate him for giving you that comfort during your experience! Yo...


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    Bryan Piedmonte was great- very patient with me and even though I know nothing about cars made me feel very comfortable asking him questions and explaining to me all the features my (awesome) new car has. He knew I really liked the blue color Tuscon, which wasnt available at the Syracuse site, and intead of trying to convince me to go with the same car but a different color, he offered to find the car in the color I preferred from a different site even if that meant he wouldn't be making the sale on the original day I first walked in. This was my first time buying a car and Bryan took me step by step with everything and explained all the paperwork to me as well. Great service and an excellent, awesome salesman! I am very pleased with how I was treated and how safe the car is.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Leeza - Congratulations on your new purchase. Bryan is a great asset and we appreciate him for giving you that comfort during your experience! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Considerate of our lack of knowledge

    Family friendly atmosphere. Marcella was so super sweet and knowledgeable. So willing and proactive in helping us with our first purchase. She was...

    Dealer Response

    Hi Kelly and thank you for the great feedback! Marcella is a great asset and we're proud and lucky to have her on our team. We appreciate your bus...


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    Family friendly atmosphere. Marcella was so super sweet and knowledgeable. So willing and proactive in helping us with our first purchase. She was so down to earth and so not intimidating. Best sales person ever!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Kelly and thank you for the great feedback! Marcella is a great asset and we're proud and lucky to have her on our team. We appreciate your business! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • new Sonata purchase

    Friendly sales person but not overwhelming. Great selection of vehicles. Very pleased with our new car. We would recommend the dealership to others

    Dealer Response

    Lawrence - Congrats on your new car! We are happy to hear of your positive experience at Fuccillo Hyundai of Syracuse, and we are grateful for cho...


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    Friendly sales person but not overwhelming. Great selection of vehicles. Very pleased with our new car. We would recommend the dealership to others

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lawrence - Congrats on your new car! We are happy to hear of your positive experience at Fuccillo Hyundai of Syracuse, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • 2016 Tucson

    I am a three peat customer and have always been satisfied with the service I have received and was not overly pressured into making the purchase/l...

    Dealer Response

    Jeffrey - Thank you for the positive feedback! I am happy George provided you with pressure-free and efficient service. We strive to keep our gues...


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    I am a three peat customer and have always been satisfied with the service I have received and was not overly pressured into making the purchase/lease this week with George,I feel I received a fair trade in for my 2012 Santa Fe although I would have liked a little more!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey - Thank you for the positive feedback! I am happy George provided you with pressure-free and efficient service. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • You guys are truly HUGE !

    Darryl was Awesome !! I could of spent the Whole day there Great people all very helpful Thank you all so much !!

    Dealer Response

    Frederick - Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Darryl and to ...


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    Darryl was Awesome !! I could of spent the Whole day there Great people all very helpful Thank you all so much !!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frederick - Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Darryl and to the rest of the staff. I'm glad we were able to take care of you. It was our pleasure. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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