Fuccillo Hyundai Of Syracuse

New 888-667-5895 Dealer Website
Used 888-663-2820 Email Dealer
Service 888-480-5970

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Reviews

Average Ratings

4.9
484 lifetime reviews.
  • Quick service, clean waiting room

    Did not have to wait long for service to be performed. Service agent polite, cashier courteous. Waiting room clean and comfortable.


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    Did not have to wait long for service to be performed. Service agent polite, cashier courteous. Waiting room clean and comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Staff is always knowledgeable and courteous.

    Service was friendly and courteous. Repairs were done in the time specified. Waiting area is comfortable, with fresh water and coffee provided.


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    Service was friendly and courteous. Repairs were done in the time specified. Waiting area is comfortable, with fresh water and coffee provided.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great team at Fucillo Hyundai.

    Great sales and service staff. Clean establishment, complimentary coffee and tea. Fast service time. I pulled in without an appointment and Domini...

    Dealer Response

    John, thanks for this great review! I can't tell you enough how much we appreciate Dominic and the team. They do a fantastic job and we are very h...


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    Great sales and service staff. Clean establishment, complimentary coffee and tea. Fast service time. I pulled in without an appointment and Dominic got me right in and out in about an hour. GREAT JOB!!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thanks for this great review! I can't tell you enough how much we appreciate Dominic and the team. They do a fantastic job and we are very happy that they were there to take care of you! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Every thing was first class!

    Every was a good experirnce ! Marcela did a great job gettin us out before closing time ! Enjoy your drinks and popcorn too !

    Dealer Response

    Marvin, I appreciate you taking time to leave us a great review! I am pleased to hear Marcela did a great job in assisting you. If there is anythi...


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    Every was a good experirnce ! Marcela did a great job gettin us out before closing time ! Enjoy your drinks and popcorn too !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Marvin, I appreciate you taking time to leave us a great review! I am pleased to hear Marcela did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Service review

    The friendly, professional staff, the clean facility and the prompt, attentive service. Dominick and the other service staff are highly courteous ...

    Dealer Response

    Sharon - Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional c...


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    The friendly, professional staff, the clean facility and the prompt, attentive service. Dominick and the other service staff are highly courteous and attentice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sharon - Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Dominick and the team made such a great impression on you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great deal

    I received the price that I asked for, they even stayed late to help me after I got out of work.

    Dealer Response

    Michael, thank you for the feedback! I am happy to hear of your positive experience at Fuccillo Hyundai of Syracuse, and we are grateful for choos...


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    I received the price that I asked for, they even stayed late to help me after I got out of work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for the feedback! I am happy to hear of your positive experience at Fuccillo Hyundai of Syracuse, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Very happy! Thank you

    Went to service for blown headlight, was confused on how to remove old bulb and felt stupid as I'm a woman with no knowledge of auto anything! Ap...

    Dealer Response

    Maureen - Thanks for your outstanding review! We strive to provide excellent customer service, and I am glad that this was the case for you! Pleas...


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    Went to service for blown headlight, was confused on how to remove old bulb and felt stupid as I'm a woman with no knowledge of auto anything! Appreciate great customer service! Thank you cowboy ! Will definitely be back!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Maureen - Thanks for your outstanding review! We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Winter car worries taken care of quickly

    I appreciate how quickly I was able to get an appointment and the identify the problem. Although I wasn't able to fully resolve the issue that day...

    Dealer Response

    Yolanda, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review....


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    I appreciate how quickly I was able to get an appointment and the identify the problem. Although I wasn't able to fully resolve the issue that day (a part had to be ordered), I felt confident in what the Service Dept told me and knew my car would be back at his peak performance/state within a week.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yolanda, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Unexpected service

    I drove in without an appointment. They not only did what I asked but had my profile there to suggest needed service. Worked for me and for them.

    Dealer Response

    Jeffrey - Thank you for the review. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a sch...


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    I drove in without an appointment. They not only did what I asked but had my profile there to suggest needed service. Worked for me and for them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey - Thank you for the review. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • I loved my experience with Fuccillo Hyundai!

    Tony, and everyone that I met there, was very friendly, helpful and knowledgeable. It made for a comfortable buying experience.

    Dealer Response

    Justin - Thanks for your outstanding review! I am glad to hear that Tony and team were friendly, helpful and knowledgeable! Our team is dedicated...


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    Tony, and everyone that I met there, was very friendly, helpful and knowledgeable. It made for a comfortable buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin - Thanks for your outstanding review! I am glad to hear that Tony and team were friendly, helpful and knowledgeable! Our team is dedicated to provide a comfortable experience to each and every customer that enters our dealership. Enjoy your purchase! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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