Fuccillo Hyundai Of Syracuse

New 888-667-5895 Dealer Website
Used 888-663-2820 Email Dealer
Service 888-480-5970

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Reviews

Average Ratings

4.9
477 lifetime reviews.
  • Unexpected service

    I drove in without an appointment. They not only did what I asked but had my profile there to suggest needed service. Worked for me and for them.


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    I drove in without an appointment. They not only did what I asked but had my profile there to suggest needed service. Worked for me and for them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I loved my experience with Fuccillo Hyundai!

    Tony, and everyone that I met there, was very friendly, helpful and knowledgeable. It made for a comfortable buying experience.

    Dealer Response

    Justin - Thanks for your outstanding review! I am glad to hear that Tony and team were friendly, helpful and knowledgeable! Our team is dedicated...


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    Tony, and everyone that I met there, was very friendly, helpful and knowledgeable. It made for a comfortable buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin - Thanks for your outstanding review! I am glad to hear that Tony and team were friendly, helpful and knowledgeable! Our team is dedicated to provide a comfortable experience to each and every customer that enters our dealership. Enjoy your purchase! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Excellent service - very clean facilities.

    I was pleased with the service and attention to my "auto problem". From the start to finish - it was 1st class. Also liked that my auto was "washe...

    Dealer Response

    Joseph, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Hyundai of Sy...


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    I was pleased with the service and attention to my "auto problem". From the start to finish - it was 1st class. Also liked that my auto was "washed" - to me that's a bonus as well as the transportation provided to and from the service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Hyundai of Syracuse. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Very clean facility, greeted at door (nice touch)

    I was very happy with my experience. I was pleased by the attention and courtesy that was given to me by your sales agent Nate Bartman. He was mo...

    Dealer Response

    Ann, thanks so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am gla...


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    I was very happy with my experience. I was pleased by the attention and courtesy that was given to me by your sales agent Nate Bartman. He was most helpful and reassuring . I felt he cared about my situation and went the extra mile to help me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann, thanks so much for this 5-star review! We always enjoy hearing from our customers. Our goal is to provide quality customer care, and I am glad to hear that Nate has shown you his commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Fuccillo is the best place to get your oil change.

    The people are friendly. I like that you washed my car after oil change. And you also fixed my recalls.

    Dealer Response

    David, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Hyundai of Syr...


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    The people are friendly. I like that you washed my car after oil change. And you also fixed my recalls.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Fuccillo Hyundai of Syracuse. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service friendly staff

    The salesman Joe took the time to help me find a car that I love and that matched my budget.

    Dealer Response

    Kristina - Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. I'm so happy to hear Joe w...


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    The salesman Joe took the time to help me find a car that I love and that matched my budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kristina - Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. I'm so happy to hear Joe was able to help find the right vehicle for you. We would love to work with you again. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Eccpetional Service Dept.

    I always say the same thing, because it is always true. The service dept. is exceptional. They treat me with respect and keep my two wonderful H...

    Dealer Response

    Carolyn - We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can he...


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    I always say the same thing, because it is always true. The service dept. is exceptional. They treat me with respect and keep my two wonderful Hyundai in top condition.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carolyn - We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service

    Fast friendly and knowledge able about products I am happy with the way they take care of my son's car thank you for taking such good care into y...

    Dealer Response

    Pamela - Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questio...


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    Fast friendly and knowledge able about products I am happy with the way they take care of my son's car thank you for taking such good care into your products.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pamela - Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions, please feel free to give me a call. I look forward to working with you again! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service

    The short wait time and quality of service. Recommendation of something that may have needed to be fixed but wasn't really necessary

    Dealer Response

    Michael - It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We apprecia...


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    The short wait time and quality of service. Recommendation of something that may have needed to be fixed but wasn't really necessary

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael - It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We look forward to seeing you on your next visit. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great Service Department

    I have been using your service department since getting my 2015 Sonata and have always had a great service experience.

    Dealer Response

    Joseph, thank you so much for the great review of your experience at our dealership. All of the employees appreciate your loyalty to Fuccillo Hyun...


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    I have been using your service department since getting my 2015 Sonata and have always had a great service experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you so much for the great review of your experience at our dealership. All of the employees appreciate your loyalty to Fuccillo Hyundai of Syracuse. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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