Fuccillo Hyundai Of Syracuse

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Reviews

Average Ratings

4.9
523 lifetime reviews.
  • Great customer services

    I like how everything was explained. Joe lanzafame was very good sales person. He made sure I was happy with my car and answered my questions that...


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    I like how everything was explained. Joe lanzafame was very good sales person. He made sure I was happy with my car and answered my questions that I had

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service clean facility

    Polite,immediate attention, good rapport with customer, tells you the truth! Accommodating, quick easy service. Look forward to bringing my car an...


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    Polite,immediate attention, good rapport with customer, tells you the truth! Accommodating, quick easy service. Look forward to bringing my car and I know it's going to be well cared for and the people there let me know what's wrong with it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Pleasant Car Shopping Experience

    Courteous, knowledgeable salesperson, Joe Lanzafame. Great to work with! I never felt pressured to buy. Other staff i encountered were all friend...


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    Courteous, knowledgeable salesperson, Joe Lanzafame. Great to work with! I never felt pressured to buy. Other staff i encountered were all friendly and ready to help, especially those in service and parts. Dealership is clean and bright.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service department

    Last minute appointment, but timely and efficient. Staff was courteous. Everyone in the waiting room area expressed they got a great deal on their...

    Dealer Response

    Hi Rose and thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. Tha...


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    Last minute appointment, but timely and efficient. Staff was courteous. Everyone in the waiting room area expressed they got a great deal on their purchase or lease. We all liked the speed and efficiency of the service department as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Rose and thanks for the positive feedback. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service

    Prompt, courteous service, too many surveys - I also filled out one as I was cashing out! Staff was friendly.

    Dealer Response

    Martha - Thank you for your kind words and for taking the time to inform us of your positive experience. If you ever have additional questions or ...


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    Prompt, courteous service, too many surveys - I also filled out one as I was cashing out! Staff was friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha - Thank you for your kind words and for taking the time to inform us of your positive experience. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Great service! Clean facilities!

    Salesman was excellent! Great service! Was taken care of immediately! Would definitely recommend them to a friend. Very patient explained everything!

    Dealer Response

    Lance - thanks for your feedback and recommendations! We appreciate our team and we are thrilled that they have taken care of you and accommodated...


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    Salesman was excellent! Great service! Was taken care of immediately! Would definitely recommend them to a friend. Very patient explained everything!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lance - thanks for your feedback and recommendations! We appreciate our team and we are thrilled that they have taken care of you and accommodated your needs. We look forward to working with you again in the future! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • great service

    Quick, thorough and friendly service. Shopped around looking at new cars and salesperson was very nice too. He was very helpful and said he would ...

    Dealer Response

    Christine - Thank you so much for sharing your car shopping experience with us. We make sure all of our employees are helpful and professional. We...


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    Quick, thorough and friendly service. Shopped around looking at new cars and salesperson was very nice too. He was very helpful and said he would look around at the other dealerships to see if they have the car I'm interested in.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Christine - Thank you so much for sharing your car shopping experience with us. We make sure all of our employees are helpful and professional. We look forward to meeting all your future needs the next time you need us. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Nice experience

    Bryan Piedmont was very good. Kept the process moving along quickly. The staff was quick to offer any help when I dropped off the check for the ti...

    Dealer Response

    Edward - We are pleased to hear that you had a pleasant experience with Bryan and the rest of our team. We would like to sincerely thank you for ...


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    Bryan Piedmont was very good. Kept the process moving along quickly. The staff was quick to offer any help when I dropped off the check for the title.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Edward - We are pleased to hear that you had a pleasant experience with Bryan and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • kudos allaround

    personalization - they know who I am and know just what I need every time I come in. The ride to and from work to dealership is a tremendous help.

    Dealer Response

    Josephine - Thank you for taking the time to write about your experience with us. We work very hard to provide each of our customers with a person...


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    personalization - they know who I am and know just what I need every time I come in. The ride to and from work to dealership is a tremendous help.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Josephine - Thank you for taking the time to write about your experience with us. We work very hard to provide each of our customers with a personalized and pleasant experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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  • Clean Facility

    The efficiency of the process was excellent and the salesman was knowledgeable of the car purchased. He made the process of very easy one for my ...

    Dealer Response

    Kristen - Your kind words mean a lot to us. At Fuccillo Hyundai of Syracuse, we try our best to make the car buying experience as easy as possible...


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    The efficiency of the process was excellent and the salesman was knowledgeable of the car purchased. He made the process of very easy one for my family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kristen - Your kind words mean a lot to us. At Fuccillo Hyundai of Syracuse, we try our best to make the car buying experience as easy as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533


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