Betten Baker Chevrolet Buick

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Reviews

Average Ratings

4.2
48 lifetime reviews.
  • Best experience at a stressful time. Thanks Nick

    My husband and I went to Coopersville in 2013 to look for a car . It was a freezing day with several inches of new snow . He parks way in the back...


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    My husband and I went to Coopersville in 2013 to look for a car . It was a freezing day with several inches of new snow . He parks way in the back of the lot because we are just looking. To our surprise, here comes this young man walking all the way out to us. That right there empressed us because it was very windy and cold. Nick listened to what we were looking for and he found us the perfect car and a price that was less then expected. We were so happy we went back 4 months later and replace my husbands car. Now in 2017 be just purchased our 4th new car from Nick Thrall at Betten in Coopersville . Everyone there was very friendly. Thank you Nick for all your help and we will see you in a few years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • POOR CUSTOMER SERVICE

    I went into Betten Baker today and I left very dissatisfied with their customer service. NO ONE, ABSOLUTELY NO ONE approached me outside or inside...


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    I went into Betten Baker today and I left very dissatisfied with their customer service. NO ONE, ABSOLUTELY NO ONE approached me outside or inside the showroom. They lost a major CASH sale today. I am looking to buy a brand new SUV and I'll definitely take my business elsewhere.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Pleasurable Business Deal

    Anthony Haluska was a gentleman from the very start. He was informative and accommodating. He allowed me to take the vehicle overnight to have it ...


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    Anthony Haluska was a gentleman from the very start. He was informative and accommodating. He allowed me to take the vehicle overnight to have it inspected by a mechanic I trust. Betten Baker is continuing with their customer service centered business model. Thanks very much for the great buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful Experince

    Wonderful service had and apt was in and out in 15 mins. Lee is wonderful. Bought a car at the same time and James WOW he is the best sales person...


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    Wonderful service had and apt was in and out in 15 mins. Lee is wonderful. Bought a car at the same time and James WOW he is the best sales person I have ever known no high pressure... just a kind... taking care of business wonderful person he goes over and above helping me. I would never go to anyone else to buy a car.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great dealership, Great salesman

    2 years ago I was looking for a used truck and met salesman James Stevens. James was very helpful and very easy to work with. I ended up buying a ...


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    2 years ago I was looking for a used truck and met salesman James Stevens. James was very helpful and very easy to work with. I ended up buying a 2010 chevy pickup with James help. This summer my wife was in a bad accident and her van was totaled. When it came time for her to drive again we went back to betten baker looking for a used Acadia. we worked with James Stevens again and once again he was easy to work with and we were able to buy a used Acadia. Overall we are really happy with Betten Baker and would recommend them and used salesman James Stevens to anyone looking for a used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome dealership, friendly service, great team!

    I had an accident with my equinox, brought it in to betten baker to see if it was fixable, unfortunately my insurance company totalled my equinox....


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    I had an accident with my equinox, brought it in to betten baker to see if it was fixable, unfortunately my insurance company totalled my equinox. Ken from the body shop made sure I had a loaner car during the process he introduced me to an awesome salesman Matt Waligora in finding me another equinox. He bent over backwards and found me another equinox right away he made sure I was happy with my new truck he followed up everyday to keep me informed when my new equinox would be ready he over exceeded my expectations. Matt made sure I didn't go a day without a loaner car. I'm very happy and pleased with betten baker of Coopersville. I would definitely be back for my future car business, make sure you ask for Matt Waligora great guy to work with.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BEST CAR DEALER IN THE AREA

    If you want great customer service this is the place to buy your next vehicle. I have shopped at many dealers but the sales representatives at Bet...


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    If you want great customer service this is the place to buy your next vehicle. I have shopped at many dealers but the sales representatives at Betten-Baker were the most professional of any I have worked with in the past years. Parker Reinhart was very professional but not pushy and didn't rush me into any decision. He was very thorough and walked me through the process step by step. He didn't try to sell me something I didn't want but gave me exactly what I wanted. I also worked with Scott Baker on the financing of my vehicle and he worked hard for days to get me the best price for my trade in and he got me the best rate for a new car lease payment. I don't write these reviews much but I felt so strongly about my experience at Betten-Baker Chevrolet in Coopersville that I wanted everyone else to know what a great experience they will have in purchasing a car at this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice dealership

    I went in this dealership to buy a new car. The salesman Joe Adam helped me to look at all the new cars. He was so helpful and so nice. I have to ...


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    I went in this dealership to buy a new car. The salesman Joe Adam helped me to look at all the new cars. He was so helpful and so nice. I have to get my tax check back then I plan to come back and ask for Joe Adam to help me with my new car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Salesman was very pleasant

    The salesman Joe Adam was very pleasant and very knowledgeable. What a pleasure he was to work with in buying a new car. I didn't buy one at this ...


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    The salesman Joe Adam was very pleasant and very knowledgeable. What a pleasure he was to work with in buying a new car. I didn't buy one at this time but plan to in the near future and will ask for Joe Adam to help me.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great experience

    Purchased an Equinox from salesman Joe Adam. He is very helpful explaining features and walked us through the features during and after the test d...


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    Purchased an Equinox from salesman Joe Adam. He is very helpful explaining features and walked us through the features during and after the test drive. There are follow up calls or emails to make sure you are pleased with your vehicle. The dealership is very comfortable to visit. Everyone was very helpful from start to finish. Was able to drive vehicle home that day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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