East Syracuse Chevrolet

Reviews

4.6 out of 5 4.6
234 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 4, 2018

    Always a great experience when I visit the dealership

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 3.0 out of 5
    August 3, 2018

    I didn't feel like my car was thoroughly looked over at all. I feel like they did not understand my problem. Maybe because it's still under warranty.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 22, 2016

    I found the East Syracuse Chevy dealership to be outstanding in every way possible. The sales consultant was very knowledgeable, patient and easy to work... with. The finance department provided exactly what I needed. This was a great buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    April 6, 2018

    Body shop did a great job repairing dents in my truck. Detail dept though seem to forgot to vacuum white powder substance out of carpet and under center... console.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 31, 2018

    It is very sad you make an appointment and then they call you to tell you they can't figure it out. It's because they failed to pull it in until it was... almost time to leave. Then have the service man tell you they don't have courtesy vehicle for service customers. With all the technology today and they couldn't figure it out that's a bunch of crap. Just tell the truth you didn't even look at it. Never will I get another car from there.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 15, 2017

    Excellent Customer service and waiting area. The waiting area contained and excellent variety of refreshments. The staff was very friendly and accommodating!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 15, 2017

    Very friendly staff in the service department. They are always very helpful and accommodating. Definitely will come back again and have all my service... completed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    April 14, 2017

    Saw a vehicle online went to the dealership to test drive. Went to start the car, it wouldn't start. Tried multiple times to jump start the vehicle, no... luck. The sales person said he would have it checked out in the morning and would give me a call. No call back from the sales person. I called and left a message for the sales person, no call back. There is No customer service, would not recommend anyone purchasing a vehicle from this dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Purchasing the care was flawless. Gina Lizzio was wonderful to work with. I'll be back for future purchases. Service department, was great about addressing... some issues.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Smooth transaction, everyone always sir friendly and enthusiastic! Dealing with Mike Z is like buying from family. I will purchase or lease my next vehicle... from East Syracuse Chevrolet as well!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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