I found the East Syracuse Chevy dealership to be outstanding in every way possible. The sales consultant was very knowledgeable, patient and easy to w...ork with. The finance department provided exactly what I needed. This was a great buying experience.
Body shop did a great job repairing dents in my truck. Detail dept though seem to forgot to vacuum white powder substance out of carpet and under cent...er console.
It is very sad you make an appointment and then they call you to tell you they can't figure it out. It's because they failed to pull it in until it wa...s almost time to leave. Then have the service man tell you they don't have courtesy vehicle for service customers. With all the technology today and they couldn't figure it out that's a bunch of crap. Just tell the truth you didn't even look at it. Never will I get another car from there.
Excellent Customer service and waiting area. The waiting area contained and excellent variety of refreshments. The staff was very friendly and accommo...dating!
Very friendly staff in the service department. They are always very helpful and accommodating. Definitely will come back again and have all my service... completed.
Saw a vehicle online went to the dealership to test drive. Went to start the car, it wouldn't start. Tried multiple times to jump start the vehicle, ...no luck. The sales person said he would have it checked out in the morning and would give me a call. No call back from the sales person. I called and left a message for the sales person, no call back. There is No customer service, would not recommend anyone purchasing a vehicle from this dealership.
Purchasing the care was flawless. Gina Lizzio was wonderful to work with. I'll be back for future purchases. Service department, was great about addre...ssing some issues.
Smooth transaction, everyone always sir friendly and enthusiastic! Dealing with Mike Z is like buying from family. I will purchase or lease my next ve...hicle from East Syracuse Chevrolet as well!
People are very centered on customer service. Great service. When I was there for an oil change the other day, I was in and out within forty five minu...tes.
Kevin a East Syr Chev Chevrolet is this is my second purchase from East Syr Chev Chevrolet and I will be back there for the third and etc. and it's a...n amazing place to buy a car and I need to give a shout out to Kevin he is an amazing person and he is so knowledgeable to hook you up with a car that and all the details that you need