Motor Inn Of Algona, Inc.

Reviews

This dealer has no recent reviews and is not rated.

3 lifetime reviews.

  • 5.0 out of 5
    March 17, 2017

    Found 2 vehicles I liked online. When inquiring about prices and making an offer, Jason was quick to respond and willing to negotiate. the other dealer,... not so much. I had to drive almost 2 hours for this truck, but it was worth it! a very enjoyable experience and we definitely will look here when we need another vehicle..

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Was really nice to meet the two of you and talk not only business but boats as well! Thank you for the long drive and hope to see you again soon!

  • 5.0 out of 5
    November 26, 2016

    From a web search, I found a used 2013 regular cab F-150 on their lot which is 251 miles from my home. Discussed truck with them over phone and decided... it was worth a look. Found it to be just what they told me and were very pleasant to discuss the truck. They answered all my questions and I was able to negotiated an even better price. We shook on it then they mentioned they would fill the 36 gallon tank. I am very impressed with them and would recommend them to all including my family. I'll be back in town next summer when a nephew gets married and plan on stopping by just to check in.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the drive down to pick up the truck! We really enjoyed dealing with you and look forward to the next opportunity to earn your ...business! HAppy holidays to you!

  • 3.0 out of 5
    October 9, 2011

    My wife and I recently purchased a 2008 jeep liberty from this dealer, this is the second car we've purchased from them. During the process on the first... purchase I asked the finance person for a car fax and she said she would guarantee it had not been wrecked... so I said fine - however when trading it 18 months later it proved to be difficult to get what we owned on it because of this blemish on the fax. I shouldn't have trusted this person to begin with because she changed the interest rate the day I went in to sign the papers. On this recent purchase I decided to deal with the Business Manager, seemed to go fine, we looked at three different SUVs and decide on one. At that point I'd only received faxes on 2 of them and on the third I asked for one before we wrote out our check. Needless to say we had been put with this same person from before and I asked for a fax on that one...she got a little upset with me and stormed off to her boss. I said, "I won't buy this car if its been wrecked like the last one!" So she attempts to pull a fax two times, upset with me for asking for it and finally the third was successful...she takes out her yellow marker and circles it abruptly and says, "see, it hasn't been wrecked!!!" At that point we signed the papers, wrote out a check for the car and left. Today, I will say its my last experience with this place. I couldn't understand that she would get so upset with doing her job.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I apologize for the treatment you received from this employee.Their is no excuse for it and again I am sorry. Her employement was terminated shortly a...fter this situation. I assure you that this is not how business is handled at our store. When the time comes I can only hope to have another chance to earn your business.