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Reviews

Average Ratings

4.8
75 lifetime reviews.
  • Best experience in car shopping

    Thank you Brandon Small for providing such great customer service with the purchase of my Tahoe. This was hands down the best experience I have ev...

    Dealer Response

    Thanks for the great review! Brandon loved working with you and picking out your Tahoe! We hope you're still loving that new ride :)


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    Thank you Brandon Small for providing such great customer service with the purchase of my Tahoe. This was hands down the best experience I have ever had purchasing a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great review! Brandon loved working with you and picking out your Tahoe! We hope you're still loving that new ride :)


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  • Head gasket?

    Brought the diesel van for an anti freeze leak they told us it was the head gaskets which have been upgraded 80,000 miles ago. We did not believe ...


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    Brought the diesel van for an anti freeze leak they told us it was the head gaskets which have been upgraded 80,000 miles ago. We did not believe them so we checked it out our selfs. It was a 3.00 hose 2 mechanics could not find the problem and they wanted 8,000 to replace the head gasket. Don't bring your car here for service. Should get the money back for the diagnostic because the did not find the problem

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying a new car

    This is second time purchasing a car from this dealership . Both times had they were amazing . My salesman John c went above and beyond to help me...


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    This is second time purchasing a car from this dealership . Both times had they were amazing . My salesman John c went above and beyond to help me get this car My credit wasn't the greatest but he got me into a great vehicle which I love .I would definitely recommend to friends

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer service

    Very happy with the purchase of my used vehicle from Portsmouth Chevrolet. They went out their way to get me into the vehicle I wanted to purchas...


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    Very happy with the purchase of my used vehicle from Portsmouth Chevrolet. They went out their way to get me into the vehicle I wanted to purchase. They were patient and answered any questions I had. Was hesitant in buying from a dealership but I will definitely purchase my next Chevrolet from them. Service department is knowledgeable and go above and beyond. Keep up the excellent service!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Portsmouth Chevy goes above and beyond

    Dan, the General Manager went above and beyond to provide A+ customer service during the process of locating and securing a new Suburban for my hu...

    Dealer Response

    Thank you for the great review Kim & congrats on the new Suburban! We look forward to seeing you again!!


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    Dan, the General Manager went above and beyond to provide A+ customer service during the process of locating and securing a new Suburban for my husband. We appreciate all he did! Thank You Portsmouth Chevrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review Kim & congrats on the new Suburban! We look forward to seeing you again!!


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  • Jordan @Portsmouth Chevy

    I didn't purchase this car @Portsmouth Chevy, but I bring my Chevy there for service. I have always gotten great service from them. Jordan is the ...

    Dealer Response

    Thank you for the awesome review!


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    I didn't purchase this car @Portsmouth Chevy, but I bring my Chevy there for service. I have always gotten great service from them. Jordan is the best she's very up beat, treats me like I'm the only one there always keeping me informed of what's going on with my Chevy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the awesome review!


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  • new customer

    We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cr...

    Dealer Response

    Thanks for the great review Chuck! We are happy to hear that our service department was able to diagnose your Cruze and get it repaired in a timel...


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    We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the great review Chuck! We are happy to hear that our service department was able to diagnose your Cruze and get it repaired in a timely manner. We look forward to seeing you & welcome back to the East Coast!


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  • JIM at Portsmouth Chevrolet

    Thanks very much Jim. You've made my car buying experience possible and pleasurable. Thanks for listening to my lady, when I wouldn't. We love ...

    Dealer Response

    Thanks for the great review; Jim loved working with you!!


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    Thanks very much Jim. You've made my car buying experience possible and pleasurable. Thanks for listening to my lady, when I wouldn't. We love our new Camaro. Keep up the great work!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great review; Jim loved working with you!!


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  • Car buyer

    Jim at Portsmouth Chevy offers excellent knowledge of inventory with a no pressure no hassles approach. It makes no difference if you buy a 5k or...

    Dealer Response

    Thanks for the great review Scott!


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    Jim at Portsmouth Chevy offers excellent knowledge of inventory with a no pressure no hassles approach. It makes no difference if you buy a 5k or 75k car or truck. You are treated the same. I highly recommend dealership and ask for Jim for great and friendly service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great review Scott!


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  • Portsmouth Chevy great. Chevy, not so much

    Portsmouth Chevy was very nice and very thorough. Ended by telling me that I have, once again, been cheated by Chevy. This will be the last Chevy ...

    Dealer Response

    We are happy to hear about your positive experience at our dealership, but we are sorry that your Chevrolet isn't right for you! We hope to help y...


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    Portsmouth Chevy was very nice and very thorough. Ended by telling me that I have, once again, been cheated by Chevy. This will be the last Chevy I will ever buy, in spite of Portsmouth Chevy being very nice. I hate the car and would like to get rid of it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to hear about your positive experience at our dealership, but we are sorry that your Chevrolet isn't right for you! We hope to help you in your next car purchase, whether it'd be another Chevrolet or something different.


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