Wilber-Duck Chevrolet & Buick

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Reviews

3.3
Average based on 7 reviews
  • Excellent experience with Frank Duck

    We went to Wilbur Duck just to see what we could possibly do to get rid of the lincoln we have had for 4 years and were never happy with (which ca...


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    We went to Wilbur Duck just to see what we could possibly do to get rid of the lincoln we have had for 4 years and were never happy with (which came from a different local dealer) . Frank listened to our situation and immediately went to work...in about 10 minutes he showed me a car that I liked very much. We proceeded to get out information, looked at our present car with his partner. Came back to me and said " I have something else to show you" took me over to a Jeep Patriot....I fell in love with it. He got more of our info and said " your going home today with a new vehicle".....we did. We have bought several cars in the last 16 years and I never had someone work that hard for us to get us a slightly less payment and a much newer car!! There is a reason Wilbur Duck has been so successful....Frank Duck

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • great service

    My 2014 Buick was towed to dealership. Service Manager Paul Weaver and his staff took my car right in as soon as it arrived and after problem was ...


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    My 2014 Buick was towed to dealership. Service Manager Paul Weaver and his staff took my car right in as soon as it arrived and after problem was found he took me home, repaired the car the next day and delivered back to my house. It is a pleaure doing business with Wilber Duck and will return for future service and sales. Thank you for a job well done My 2014 Buick was towed to dealership. Service manager Paul Weaver and his staff took my car in as soon as it arrived and after finding problem he took me home, repaired the car the next day and delivered back to me. It is a pleasure doing business with Wilber Duck Chevrolet and will return for future service & sales. Thank you for a great job

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Totally dissatisfied

    Worst experience buying a car ever! Frank Duck (one of the owners) didn't live up to anything he promised. The car needed service under warranty, ...


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    Worst experience buying a car ever! Frank Duck (one of the owners) didn't live up to anything he promised. The car needed service under warranty, and had to fight to get them to pay... I would NEVER recommend or use them again. Since the purchase have heard of many others who have had similar problems. Service dept sucks, customer service? There wasn't any!

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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