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Reviews

Average Ratings

4.8
83 lifetime reviews. Includes reviews of Zimbrick Buick GMC Eastside from DealerRater.com
  • Zimbrick GMC Eastside - Madison

    This garage/dealership is TOP NOTCH! I've been a loyal Service customer for years w/ my 2006 GMC Yukon Denali. Jeff Zapp and his team of service...


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    This garage/dealership is TOP NOTCH! I've been a loyal Service customer for years w/ my 2006 GMC Yukon Denali. Jeff Zapp and his team of service professionals are untouchable. More recently, I purchased a new (to me) GMC Sierra SLT Crew Cab - All Terrain Package from Tom McConnell. Working with Tom was the single best car buying experience I've had to date. His level of professionalism, courtesy to myself and my family, and willingness to help me buy the vehicle I wanted are all reasons why I'll buy future vehicles from Tom. His efforts, along w/ Jeff Klade (Finance Director) and again the Service Team (specifically Jeff Zapp and Chris Cotter) to fine tune my new truck deal made me feel like the most important customer they have. You need car/truck? You need to go see Tom McConnell at Zimbrick Eastside - GMC/Buick.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Second Purchase
    April 28, 2017

    This was my second purchase with Zimbrick, the first was a new car in 2015 and now a used pickup this time, I worked with Tom Smith on the truck a...


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    This was my second purchase with Zimbrick, the first was a new car in 2015 and now a used pickup this time, I worked with Tom Smith on the truck and he was great to work with.

    Does recommend this dealer

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  • Wonderful experience
    April 27, 2017

    This was my second purchase with Tom Smith as my Sales Consultant; He was wonderful to work with a no pressure attitude who answered all my questi...


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    This was my second purchase with Tom Smith as my Sales Consultant; He was wonderful to work with a no pressure attitude who answered all my questions. Tom is very knowledgeable and thorough he got me the BEST! Deal and pick up of my new vehicle was a breeze with Tom.

    Does recommend this dealer

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  • buying experience
    April 24, 2017

    Tom was very in the purchase of my vehicle, he made the whole process so easy and was very informative. He answered all of my questions on the car...


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    Tom was very in the purchase of my vehicle, he made the whole process so easy and was very informative. He answered all of my questions on the car and made the whole experience seem so easy and I felt I was treated right and fair in all negotiations I could have not asked for a more pleasant and assisting salesperson. Thank You so much . .

    Does recommend this dealer

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  • First Dealership Experience
    April 22, 2017

    My first experience with Zimbrick was phenomenal! Loved loved the friendly environment, the salesperson were so personable. Very considerate on wh...


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    My first experience with Zimbrick was phenomenal! Loved loved the friendly environment, the salesperson were so personable. Very considerate on what and what I could not afford, by making everything as easy as they could for me. Also, very easy to work with.

    Does recommend this dealer

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  • experience made comfortable
    April 18, 2017

    Tom was very thorough and patient to go thru every thing, great job! even my son rated Tom at five stars on face book! Outstanding was the word he...


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    Tom was very thorough and patient to go thru every thing, great job! even my son rated Tom at five stars on face book! Outstanding was the word he used.

    Does recommend this dealer

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  • Jake Sass went above and beyond!
    April 17, 2017

    As a female, he was very pleasant to work with! Very helpful and knowledgeable about his product. I was shopping alone and wasn't fully sure what ...


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    As a female, he was very pleasant to work with! Very helpful and knowledgeable about his product. I was shopping alone and wasn't fully sure what I wanted, he was very patient and helped me through the process to land on the right car! Ended up leasing an SUV and will definitely be back for my 2nd car from him!! Thanks so much!

    Does recommend this dealer

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  • Brad Dennis Sales
    April 12, 2017

    I have a number of years of experience in the auto industry and found that Brad tells it like it is and does not exagerate the facts. He is very ...


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    I have a number of years of experience in the auto industry and found that Brad tells it like it is and does not exagerate the facts. He is very product knowlegable and does explain all of the options on each vehicle you inquire about. He is not pushy. He just gives you enough information so you can make a good decison.. Trust him. The serivice writers did a very professional job. I was a service writer years ago and I was impressed.

    Does recommend this dealer

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  • Finding the right car after owning a Camaro for 17 years.
    April 12, 2017

    I started looking for a car along the stretch of dealers on Madison's east side I haven't had to shop for in car in 17 years so this was quite an...


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    I started looking for a car along the stretch of dealers on Madison's east side I haven't had to shop for in car in 17 years so this was quite an adventure. Jeff Schumann was the salesman that came out when I was at Zimbrick. He asked me what I was looking for and I told him I was looking for a Malibu or a Verano so we test drove both and at that point I wasn't sure if I wanted to own either one. So next we tested a Nissan Altima and Sonata. I liked the Altima the best but I thought I should continue to look at other dealerships. Jeff kept in touch with me sending me information on other available cars in my price range with the mileage I wanted. After a lot of looking around I came back to Jeff at Zimbrick. We test drove the Altima again and I decided to buy it. I really appreciate the time and effort Jeff put in helping me chose a car.

    Does recommend this dealer

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  • Great Service!
    April 11, 2017

    This is the 3rd vehicle that Tom Smith has helped me with. He's a great guy and always takes the time to find me exactly what I'm looking for. ...


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    This is the 3rd vehicle that Tom Smith has helped me with. He's a great guy and always takes the time to find me exactly what I'm looking for. I always feel welcomed at Zimbrick and know I'm getting the best service possible. I won't go anywhere else!!!

    Does recommend this dealer

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