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Reviews

Average Ratings

4.8
80 lifetime reviews. Includes reviews of Zimbrick Buick GMC Eastside from DealerRater.com
  • Zimbrick GMC Eastside - Madison

    This garage/dealership is TOP NOTCH! I've been a loyal Service customer for years w/ my 2006 GMC Yukon Denali. Jeff Zapp and his team of service...


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    This garage/dealership is TOP NOTCH! I've been a loyal Service customer for years w/ my 2006 GMC Yukon Denali. Jeff Zapp and his team of service professionals are untouchable. More recently, I purchased a new (to me) GMC Sierra SLT Crew Cab - All Terrain Package from Tom McConnell. Working with Tom was the single best car buying experience I've had to date. His level of professionalism, courtesy to myself and my family, and willingness to help me buy the vehicle I wanted are all reasons why I'll buy future vehicles from Tom. His efforts, along w/ Jeff Klade (Finance Director) and again the Service Team (specifically Jeff Zapp and Chris Cotter) to fine tune my new truck deal made me feel like the most important customer they have. You need car/truck? You need to go see Tom McConnell at Zimbrick Eastside - GMC/Buick.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First Dealership Experience
    April 22, 2017

    My first experience with Zimbrick was phenomenal! Loved loved the friendly environment, the salesperson were so personable. Very considerate on wh...


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    My first experience with Zimbrick was phenomenal! Loved loved the friendly environment, the salesperson were so personable. Very considerate on what and what I could not afford, by making everything as easy as they could for me. Also, very easy to work with.

    Does recommend this dealer

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  • experience made comfortable
    April 18, 2017

    Tom was very thorough and patient to go thru every thing, great job! even my son rated Tom at five stars on face book! Outstanding was the word he...


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    Tom was very thorough and patient to go thru every thing, great job! even my son rated Tom at five stars on face book! Outstanding was the word he used.

    Does recommend this dealer

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  • Jake Sass went above and beyond!
    April 17, 2017

    As a female, he was very pleasant to work with! Very helpful and knowledgeable about his product. I was shopping alone and wasn't fully sure what ...


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    As a female, he was very pleasant to work with! Very helpful and knowledgeable about his product. I was shopping alone and wasn't fully sure what I wanted, he was very patient and helped me through the process to land on the right car! Ended up leasing an SUV and will definitely be back for my 2nd car from him!! Thanks so much!

    Does recommend this dealer

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  • Brad Dennis Sales
    April 12, 2017

    I have a number of years of experience in the auto industry and found that Brad tells it like it is and does not exagerate the facts. He is very ...


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    I have a number of years of experience in the auto industry and found that Brad tells it like it is and does not exagerate the facts. He is very product knowlegable and does explain all of the options on each vehicle you inquire about. He is not pushy. He just gives you enough information so you can make a good decison.. Trust him. The serivice writers did a very professional job. I was a service writer years ago and I was impressed.

    Does recommend this dealer

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  • Finding the right car after owning a Camaro for 17 years.
    April 12, 2017

    I started looking for a car along the stretch of dealers on Madison's east side I haven't had to shop for in car in 17 years so this was quite an...


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    I started looking for a car along the stretch of dealers on Madison's east side I haven't had to shop for in car in 17 years so this was quite an adventure. Jeff Schumann was the salesman that came out when I was at Zimbrick. He asked me what I was looking for and I told him I was looking for a Malibu or a Verano so we test drove both and at that point I wasn't sure if I wanted to own either one. So next we tested a Nissan Altima and Sonata. I liked the Altima the best but I thought I should continue to look at other dealerships. Jeff kept in touch with me sending me information on other available cars in my price range with the mileage I wanted. After a lot of looking around I came back to Jeff at Zimbrick. We test drove the Altima again and I decided to buy it. I really appreciate the time and effort Jeff put in helping me chose a car.

    Does recommend this dealer

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  • Great Service!
    April 11, 2017

    This is the 3rd vehicle that Tom Smith has helped me with. He's a great guy and always takes the time to find me exactly what I'm looking for. ...


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    This is the 3rd vehicle that Tom Smith has helped me with. He's a great guy and always takes the time to find me exactly what I'm looking for. I always feel welcomed at Zimbrick and know I'm getting the best service possible. I won't go anywhere else!!!

    Does recommend this dealer

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  • Extremely Impressed
    April 11, 2017

    We were not wanting to buy a new used car but our car was totaled in a car accident. So we searched the state for cars using "car guru.Com" that ...


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    We were not wanting to buy a new used car but our car was totaled in a car accident. So we searched the state for cars using "car guru.Com" that met our criteria. Zimbrick Auto came up. We like the looks of the Avalon and decided to check the car out. We were extremely impressed with the customer service we received from Tom M, the salesman. Honestly this has been the best car shopping experience we have ever had. We told a couple of our friends where we were looking and they too said it was a great place...Even our mechanic has heard great things. So we felt that we were in great hands. Interestingly we did not buy the original car we looked at but a Nissan Maxima instead and just love it. Ross in the service department was excellent to work with. Quincy, Tom's manager, was fair and honest with the price of the car and Casey in finance was very kind and knowledgeable. There was absolutely no high pressure at all. We have already decided that when we are ready to buy our next vehicle we will go back to Zimbrick and will work with Tom. We also will be telling many others of our very positive experience and would highly recommend them. It was worth the hour plus drive.

    Does recommend this dealer

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  • Very happy with the service
    April 11, 2017

    Tom McConnell gave us excellent service in finding the vehicle that we were looking for. Tom worked to help us get the best price possible with r...


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    Tom McConnell gave us excellent service in finding the vehicle that we were looking for. Tom worked to help us get the best price possible with rebates and our trade in.

    Does recommend this dealer

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  • Wonderful experience
    April 11, 2017

    Jeff was extremely friendly and very professional. We called to check on the availability of a vehicle - they had it waiting up front before we ar...


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    Jeff was extremely friendly and very professional. We called to check on the availability of a vehicle - they had it waiting up front before we arrived. Right away we met Jeff, took our test drive and got all the paperwork done in a reasonable amount of time. Casey (finance) was also very knowledgeable and friendly. Couldn't have asked for a better experience - will for sure return to Zimbrick for future vehicle purchases!!

    Does recommend this dealer

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