Reviews
Scott Bolin
Great Service and friendly people. Work is always done right and on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review!
Great speedy service and a frienndly smile as always....
Great speedy service and a frienndly smile as always. I had no appt but needed tire fixed they took care of it immediately Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear you had a great experience with Buick/GMC service. Come back and see us!
We were very satisfied with the service we received at...
We were very satisfied with the service we received at Zimbrick Eastside. We were kept updated about the service that was needed to our vehicle and when it would be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Star review!
Zimbrick has excellent customer service. Went in for the...
Zimbrick has excellent customer service. Went in for the first oil change. There were no delays. Had social distancing measures in place so felt confident it was a safe location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.
Great service. Very attentive salesperson and extremely...
Great service. Very attentive salesperson and extremely helpful. Andy Hammond was easy to work with, very helpful and accommodating. Can’t think of any one I rather buy a car from
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so happy to hear you had a great experience with Andy. Enjoy your new car!
My experience at Zimbrick is always pleasant,
The employees at the Zimbrick East location in Madison always do a great job servicing my 1994 Saturn! The employees at the Zimbrick East location in Madison always do a great job servicing my 1994 Saturn!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.
Service dept. did a nice job repairing the vehicle and...
Service dept. did a nice job repairing the vehicle and keeping me informed about the progress of the repair work. Due to a delay, Zimbrick provided a loaner car. A big help!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We know your time is valuable, so we strive to make your experience with us as convenient as possible.
That was the easiest car purchase I have ever made! Joe...
That was the easiest car purchase I have ever made! Joe was very straight forward with the answers to my questions which made it feel more like that he cared about my needs vs just trying to make the sale. He made the entire buying process a breeze. I will definitely recommend him to anyone looking to buy a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Katie, thanks for the review! We are happy to hear that you had a perfect experience at Zimbrick!
Friendly, outgoing.
I have been pleased with everything about this dealership since the moment I walked in to test drive a 2018 Buick TourX. Everyone has been so easy to work with and very helpful in answering all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words! We are so happy to hear you had a great experience at Zimbrick Buick/GMC. Come back and see us!
Purchase of new Buick
We are very pleased with out total experience with Zimbrick Buick. As an older couple, we wanted a car we would both enjoy driving in anticipation of the time we would only need a single car. Jeff Schumann was exactly the right kind of sales agent, informative, but not pushy. We were also treated fairly and with courtesy by Jeff Klade. Ours was a cash purchase and we elected to not buy some optional products. There was respect for our decision. As the car is so new and we have not driven great deal because of Covid, we have not yet had a service call. But, the service department has sent us informative emails, and we look forward to meeting them when necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for such a great review. We are happy to help and hope to see you again soon.
