New 866-795-3286 Dealer Website
Used 888-829-4182 Email Dealer
Service 888-407-1559

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
33 lifetime reviews.
  • First class business

    We were very satisfied with our experience at Lockport Heinrich. The entire staff are knowledgeable and friendly. Nick (younger) has helped us lea...

    Dealer Response

    Dave and Sharon, Congratulations on the purchase of your new vehicle. We appreciate the great review about your experience at our dealership! The ...


    Show Full Review

    We were very satisfied with our experience at Lockport Heinrich. The entire staff are knowledgeable and friendly. Nick (younger) has helped us lease 3 vehicles now. ¿¿¿¿ Service . We have also had great experiences in the sevice department and financing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave and Sharon, Congratulations on the purchase of your new vehicle. We appreciate the great review about your experience at our dealership! The feedback is greatly appreciated and we are pleased that your vehicle purchase experience was such a positive one. Again Thank you!!


    Hide Full Review
  • Great dealership

    I would recommend Heinrich Chevrolet to anyone looking for a new or used vehicle. I purchased a used Dodge Ram and was very pleased with the care ...


    Show Full Review

    I would recommend Heinrich Chevrolet to anyone looking for a new or used vehicle. I purchased a used Dodge Ram and was very pleased with the care and attention to detail put into the vehicle prior to sale. I worked with Brett and Tyler and both salesman were very professional and did whatever it took to earn my business. Thank you! Ken F.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Car Purchase

    Gave us a good deal on the car we wanted . Catherine was great to work with , pleasant experience .


    Show Full Review

    Gave us a good deal on the car we wanted . Catherine was great to work with , pleasant experience .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service!

    Excellent service done quickly and at a great price!


    Show Full Review

    Excellent service done quickly and at a great price!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great people in Service Department!

    I was driving out in Lockport early in the morning, just running some errands. My car barely started after on of my stops. I was across the stre...


    Show Full Review

    I was driving out in Lockport early in the morning, just running some errands. My car barely started after on of my stops. I was across the street from Heinrich, so pulled in to see if they could help me. FYI, I didn't buy my car there. When I approached Tom in service, he asked how he could help me. I told him the situation and he said for me to pull my car in. When I tried, the car was dead! Tom told me not to worry, took the keys and said it would just be a few minutes. a very short time later, Tom came out to tell me the battery tested as dead. He also told me it was an AutoZone battery, and fell within the warranty period. He gave me the test result slip and told me there was an Autozone right down the street and they should be able to replace it for free. They got my car started, upon which I drove over and got a free replacement. When I asked what I owed, Tom said there was no charge! This kind of customer service is rare these days. Heinrich has earned my future business!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Recall service

    I had to bring in my impala for a recall. Everyone was friendly. Marc who took care of me was very friendly and professional. Waiting area was cle...


    Show Full Review

    I had to bring in my impala for a recall. Everyone was friendly. Marc who took care of me was very friendly and professional. Waiting area was clean and comfortable. And they told me it would take about an hour and fifteen minutes, they were done in 45 minutes! Great job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service auto movers

    Whoever moves the vehicles from the service area to the back and forth needs to leave people's seat adjustments alone!!!! There is no need to lean...


    Show Full Review

    Whoever moves the vehicles from the service area to the back and forth needs to leave people's seat adjustments alone!!!! There is no need to lean customers driver seats back like they're laying down or lower it to the floor when a customer has their seat adjustments just right to their own body comfort!!!!!!!!!((

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Awesome

    Very good people even service manager was great in explaining everything to us and he was a great guy tom stamp ,Darren our salesman was really ni...


    Show Full Review

    Very good people even service manager was great in explaining everything to us and he was a great guy tom stamp ,Darren our salesman was really nice pleasant to talk to try so much,

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car purchase

    Smooth transaction. A pleasure to deal with. Will do business with them again.


    Show Full Review

    Smooth transaction. A pleasure to deal with. Will do business with them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service, very personable, very helpful.

    This purchase experience has been very gratifying and I am very appreciative for all the help I received.


    Show Full Review

    This purchase experience has been very gratifying and I am very appreciative for all the help I received.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review