Reviews

Average Ratings

4.8
40 lifetime reviews.
  • First class business

    We were very satisfied with our experience at Lockport Heinrich. The entire staff are knowledgeable and friendly. Nick (younger) has helped us lea...

    Dealer Response

    Dave and Sharon, Congratulations on the purchase of your new vehicle. We appreciate the great review about your experience at our dealership! The ...


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    We were very satisfied with our experience at Lockport Heinrich. The entire staff are knowledgeable and friendly. Nick (younger) has helped us lease 3 vehicles now. ¿¿¿¿ Service . We have also had great experiences in the sevice department and financing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dave and Sharon, Congratulations on the purchase of your new vehicle. We appreciate the great review about your experience at our dealership! The feedback is greatly appreciated and we are pleased that your vehicle purchase experience was such a positive one. Again Thank you!!


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  • The sales people are great!!

    Professional and efficient. Found The vehicle I was looking for, got me what I needed on trade and closed the deal all in a single visit with no ...


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    Professional and efficient. Found The vehicle I was looking for, got me what I needed on trade and closed the deal all in a single visit with no pressure. Brian High and Mike P are wonderful to work with! Keep it up guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Forgotten customer service.

    Went in for a oil change today. Was told done within the hour. My truck was done and parked out front 50 minutes later!! Great you woul think. But...


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    Went in for a oil change today. Was told done within the hour. My truck was done and parked out front 50 minutes later!! Great you woul think. But I waited another 45 minutes to get my truck because nobody could do my paperwork. When I asked the other guy he blew me off and said he didn't know where my paper work was. I said it's right here on the desk. So I had to wait for the service guys lunch to get over before anyone could walk my paperwork 5 feet to the office so I could leave.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dealing with Tyler @ Heinrich Chevy is a must

    Tyler and Paul were so informative and helpful getting me into a new Cruze...Tyler made sure that I got the safety features that I needed and went...


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    Tyler and Paul were so informative and helpful getting me into a new Cruze...Tyler made sure that I got the safety features that I needed and went over everything with me to set up all the functions to make sure that I was comfortable with them. Paul made sure thatI had the correct protection for my car. I love my new Cruze and would definitely recommend not only Heinrich Chevy to but to see Tyler and Paul.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing sales, service, parts

    We have visited Heinrich Chevrolet for our last four vehicles due to location and the professional staff. Our sales professional is always amazing...


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    We have visited Heinrich Chevrolet for our last four vehicles due to location and the professional staff. Our sales professional is always amazing and on top of any concerns that arrise and also extremely knowledgeable on all of their products. Lindy is always a pleasure to work with! Service we have had great experience as well, with being provided rental vehicles and making sure all of our concerns have been addressed. Hands down one of the most customer friendly dealerships in wny.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • silverado

    I had a good experience with Heinrich chevrolet as I always have and would recomend these people to anyone I know who wants to purchase a new vehicle

    Dealer Response

    Charles, On behalf of all of us at Heinrich Chevrolet we would like to thank you for your vote of confidence and your continued business. Sin...


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    I had a good experience with Heinrich chevrolet as I always have and would recomend these people to anyone I know who wants to purchase a new vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, On behalf of all of us at Heinrich Chevrolet we would like to thank you for your vote of confidence and your continued business. Sincerely, Your friends at Heinrich Chevrolet


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  • Dennis and Pat

    Heinrich Chevrolet especially Mike Porth were wonderful to work with. They moved the leasing process along very efficiently, answered all our ques...


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    Heinrich Chevrolet especially Mike Porth were wonderful to work with. They moved the leasing process along very efficiently, answered all our questions and were very helpful. We actually enjoyed connecting with the Heinrich staff! We will gladly recommend Heinrich Chevrolet to our friends!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Website and phone made for easy deal

    After looking on the website and finding a few vehicles that fit our needs, my wife and I decided to give Heinrich a call. We have a very active ...


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    After looking on the website and finding a few vehicles that fit our needs, my wife and I decided to give Heinrich a call. We have a very active 3-year-old that would not have been able to sit still at a car dealership (tried and failed in the past) When I called I was helped by Jason Cammelleri and he said it wouldn't be a problem. He suggested logging into the website to get things started. We already had a short list of vehicles that we were interested in. I told him what they were and he called me back about an hour later. He had the car, a 2012 traverse, and the deal ready and waiting for us to take it for a test drive. All this before even stepping foot inside the dealership. After a quick spin we knew this was the car and the dealership for us. A brief wait and a few signatures later we were headed home in our new-to-us vehicle. Jason even stayed late to help us finalize everything and even braved the cold to put the plates on. (the weather was single digits that day too) Then, a few days later we found that one of the headlights had blown and there was a problem with the headlight switch and a piece of trim. I called Jason back up and he was able to squeeze us in and we got it all taken care of at no extra cost. We couldn't be more satisfied!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership

    I would recommend Heinrich Chevrolet to anyone looking for a new or used vehicle. I purchased a used Dodge Ram and was very pleased with the care ...


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    I would recommend Heinrich Chevrolet to anyone looking for a new or used vehicle. I purchased a used Dodge Ram and was very pleased with the care and attention to detail put into the vehicle prior to sale. I worked with Brett and Tyler and both salesman were very professional and did whatever it took to earn my business. Thank you! Ken F.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Car Purchase

    Gave us a good deal on the car we wanted . Catherine was great to work with , pleasant experience .


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    Gave us a good deal on the car we wanted . Catherine was great to work with , pleasant experience .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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