Ed Koehn Chrysler Jeep Dodge Ram of Greenville

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Reviews

Average Ratings

2.5
57 lifetime reviews.
  • 2005 Madaza 3

    Not only was i impressed by the sales associate, Mike, i was impressed with the overall expierence. It made my first time buying a car a little ea...


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    Not only was i impressed by the sales associate, Mike, i was impressed with the overall expierence. It made my first time buying a car a little easier than i thought. Jennifer made sure that i was getting the best financing available. They were all so helpful and nice. The next time i need a car, i will be buying again from Ed Koehn of Greenville.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Done With Ed Koehn Forever

    After 6 months of phone calls, visits, and NO service, I called Chrysler & told them never again will I go there for ANY services. I went there f...


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    After 6 months of phone calls, visits, and NO service, I called Chrysler & told them never again will I go there for ANY services. I went there for covered warranty service and never received any repairs. They dragged it out for months, took pictures 3 times. Then, they outright lied to me and said it wasn't covered any more. They told me it was a 2/24 warranty....I knew this was a lie! Told me it would be $500. It was a 3/36 warranty. Went to another dealer & had it fixed within 1 week. Never paid a dime of pocket.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The absolute best dealership!¿

    The best dealership with the best customer service. Thank you DOUG OSBORNE ....you are one of the best car salesman. I appreciate the efforts, har...


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    The best dealership with the best customer service. Thank you DOUG OSBORNE ....you are one of the best car salesman. I appreciate the efforts, hard work, and the non pushy approach. STEVE KELLY you are an awesome Sales Manager. Thank you for the fantastic customer service and making everything happen for me. And JAMES HODGE thank you for all the finalizing efforts you put into making this happen. THANK YOU!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • They were not interested in my business

    I inquired about a car on cars.com and they did not respond for 2 weeks. By the time they did respond it was" sorry I've been really busy the las...


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    I inquired about a car on cars.com and they did not respond for 2 weeks. By the time they did respond it was" sorry I've been really busy the last week" and i had already purchased the car I wanted elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Would buy from these guys again!

    We had a great experience purchasing our new wrangler here! From the start, we were treated with respect and they were very upfront with the prici...


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    We had a great experience purchasing our new wrangler here! From the start, we were treated with respect and they were very upfront with the pricing. I never felt like they were hiding something or trying to put us in something we didn't want. We worked with David as our main contact and he was awesome! Every employee we encountered there was friendly and polite. Within 10 minutes of my jeep arriving I was contacted and they had it ready when I got there just a couple hours later. Thank you guys so much!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Complete let down

    After a several hour trip...received three different price quotes by phone then vehicle was no longer available.


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    After a several hour trip...received three different price quotes by phone then vehicle was no longer available.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great experience!

    We went in looking for a nice used car. Instead we were able to drive away in a brand new Chrysler 200S! The experience was pleasant, easy-going, ...


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    We went in looking for a nice used car. Instead we were able to drive away in a brand new Chrysler 200S! The experience was pleasant, easy-going, and respectful. "Sarge" McGowen did an incredible job at helping us find what we needed, and every step of the process was thoroughly explained. The sales manager, Steve, was friendly, and he worked hard to get the best deal for us. There was no pressure, no tension, only excitement about making one of the second biggest decisions we've ever made!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Beware of sales manager

    Steve their sales manager is the absolute rudest person I have ever dealt with. Good luck trying to sell cars with that attitude!

    Dealer Response

    We are sorry to hear you had a bad experience. We strive for the best experience anyone can have. A vehicle is the 2nd biggest investment in your ...


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    Steve their sales manager is the absolute rudest person I have ever dealt with. Good luck trying to sell cars with that attitude!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are sorry to hear you had a bad experience. We strive for the best experience anyone can have. A vehicle is the 2nd biggest investment in your life. Feel free to speak with anyone here at Ed Koehn about your experience so we can strive to improve.


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  • dont answer the phones

    I've been calling the Chrysler for 10 days . % times in one day No answer and no voice mail!!!! Whats up with that!!!


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    I've been calling the Chrysler for 10 days . % times in one day No answer and no voice mail!!!! Whats up with that!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Treated badly.

    I stopped in to the dealership today. I was given the runaround by Nate Hinkle. After sitting for an hour and a half. First Nate talks to me, take...


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    I stopped in to the dealership today. I was given the runaround by Nate Hinkle. After sitting for an hour and a half. First Nate talks to me, takes my info and states he is going to run a soft credit check. and then sets me up with another guy, who is takes more info on what I am looking for. He says he will be right back. Then Nate returns and says the vehicle I am interested in just sold in an online auction, unless I want to buy it now, They could not give me any answers about price on ether vehicle I was interested in . Nate states I should come back with my husband, he does not know how to sell me a car. I could NOT believe that just happened.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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