Doan Dodge Chrysler Jeep RAM

Reviews

Average Ratings

4.8
894 lifetime reviews. Includes reviews of Doan Dodge Chrysler Jeep RAM from DealerRater.com
  • Great customer service

    Danny Perotti went above and far beyond expectations for my dad. My dad is older and has a hard time getting around. Danny drove the vehicles he ...

    Dealer Response

    We really appreciate you letting us know about your positive experience with Danny at our Doan Tent Event! We are so glad to hear that you & Dad w...


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    Danny Perotti went above and far beyond expectations for my dad. My dad is older and has a hard time getting around. Danny drove the vehicles he wanted to see right to him far out in the lot (tent sale at Greece ridge mall). Kept the A/c blasting to keep him cool on a 91 degree day, offered cool water to all of us. Extremely accommodating, polite and friendly. If your in the market for a new vehicle and need a little more physical help than the average person, Danny is who to ask for!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We really appreciate you letting us know about your positive experience with Danny at our Doan Tent Event! We are so glad to hear that you & Dad were well taken care of. Thank you for choosing Doan and for stopping by the sale. Great job, Danny!


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  • No hassle, friendly,great service
    November 20, 2017

    This was one of the easiest, hassle free, honest services I have had. Mike was friendly,caring and made us feel comfortable in choosing the purc...

    Doan Dodge Chrysler Jeep Ram

    Exactly what we aim for! Thanks for letting us know about your easy, hassle free experience here at Doan DCJR with Mike and Jon. Enjoy the new veh...


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    This was one of the easiest, hassle free, honest services I have had. Mike was friendly,caring and made us feel comfortable in choosing the purchase of a new vehicle. Jon in finance made us very comfortable and was very friendly and helpful. From the moment we walked in we felt comfortable.

    Does recommend this dealer
    Doan Dodge Chrysler Jeep Ram

    Exactly what we aim for! Thanks for letting us know about your easy, hassle free experience here at Doan DCJR with Mike and Jon. Enjoy the new vehicle and thanks again for choosing us.


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  • Great experience
    November 20, 2017

    I loved shopping for my first lease. John took the time to explain about the Jeep i was interested in and explained the leasing process. He was ex...

    Doan Dodge Chrysler Jeep Ram

    Congrats on the new Jeep! Leasing really is a great option. We are delighted to hear about your positive experience with John and Jon, thank you f...


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    I loved shopping for my first lease. John took the time to explain about the Jeep i was interested in and explained the leasing process. He was extremely helpful and willing to make sure i understood what was about to take place.

    Does recommend this dealer
    Doan Dodge Chrysler Jeep Ram

    Congrats on the new Jeep! Leasing really is a great option. We are delighted to hear about your positive experience with John and Jon, thank you for choosing Doan DCJR. We really appreciate the feedback!


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  • Andre Bailey
    November 17, 2017

    Andre was amazing in courtesy, speech, manners and in helping myself with selections. He was very polite he listened to my wishes and met my needs...

    Doan Dodge Chrysler Jeep Ram

    Glad to hear it, thank you so much for choosing Doan DCJR. Enjoy your new Jeep and thanks again for letting us know about your experience with And...


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    Andre was amazing in courtesy, speech, manners and in helping myself with selections. He was very polite he listened to my wishes and met my needs with a 2015 Jeep Patriot, with extremely low milage. Andre is an awesome human being first, and second terrific salesman.

    Does recommend this dealer
    Doan Dodge Chrysler Jeep Ram

    Glad to hear it, thank you so much for choosing Doan DCJR. Enjoy your new Jeep and thanks again for letting us know about your experience with Andre. Great job, guys!


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  • Excellent experience with Big John

    Came here to try to find a Dodge RAM for my husband that we could afford. Had the pleasure of working with Big John. He was very helpful and was a...

    Dealer Response

    Thanks, Ashley your feedback is much appreciated! Enjoy that new RAM and let us know if there is anything else we can do for you. Thank you for ch...


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    Came here to try to find a Dodge RAM for my husband that we could afford. Had the pleasure of working with Big John. He was very helpful and was able to get us the truck at a price we could afford. I would definitely recommend working with him or any one else at this location. Everyone was very nice and super helpful!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks, Ashley your feedback is much appreciated! Enjoy that new RAM and let us know if there is anything else we can do for you. Thank you for choosing us.


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  • New Ram Larimie
    November 16, 2017

    Just Bought my second Ram from Doan Dodge this time I dealt with Steve Vieria and Brandon Thompson I've been buying cars for 45 years and this was...

    Doan Dodge Chrysler Jeep Ram

    We think so too! Thank you for letting us know about your positive experience with Doan DCJR and congratulations on the new RAM Laramie! What a fa...


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    Just Bought my second Ram from Doan Dodge this time I dealt with Steve Vieria and Brandon Thompson I've been buying cars for 45 years and this was my best experience ever these 2 guys are great.

    Does recommend this dealer
    Doan Dodge Chrysler Jeep Ram

    We think so too! Thank you for letting us know about your positive experience with Doan DCJR and congratulations on the new RAM Laramie! What a fantastic truck!!!


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  • Warranty dispute. Dealer did stand behind their work
    October 23, 2017

    In august the transmission went on my 2009 dodge Dakota. I had it towed to a dodge dealer feeling they were the experts on my truck. I ended up re...

    bobmale

    11/21/17 Still have not received my refund of $884.27. The original repair wiped out our savings, and this extra charge really hurt us. I was assu...

    bobmale

    Doan did decide that the tranny was covered under the warranty and promised to refund me $884.00 . I appreciate the prompt response to this issue....


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    In august the transmission went on my 2009 dodge Dakota. I had it towed to a dodge dealer feeling they were the experts on my truck. I ended up replacing the transmission with a rebuilt one and was told it had a 2 yr. warranty. Last week, 2 months later, tranny began shifting erratically and check engine light came on, with a computer code of p0750, indicating a problem with the shift solenoid. Doan charged me an additional $884.00, declaring this was not covered under warranty. They had to drop the pan, remove the solenoid body and replace the solenoid. How is this not a transmission issue? never use this crooked dealer again. Time to buy a chevy. 10/30/2017 Doan contacted me and said they would cover cost of repair

    Does recommend this dealer
    Came in for service or repair
    bobmale

    11/21/17 Still have not received my refund of $884.27. The original repair wiped out our savings, and this extra charge really hurt us. I was assured by Chris, the service manager, that the check was mailed out on 11/16/17. It has yet to arrive, and I think I may have to get my lawyer involved. AVOID DOAN DODGE AT ALL COST! Bunch of liars.

    bobmale

    Doan did decide that the tranny was covered under the warranty and promised to refund me $884.00 . I appreciate the prompt response to this issue. Chris, the service manager, was very helpful and supportive in resolving this issue. Truck is running great now.


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  • Horrible experience go to vision. xxxx of the Earth
    October 18, 2017

    They were such shady individuals. I will never go back to this dealership again. John is a very rude man. I felt as if my presence was a bother ...


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    They were such shady individuals. I will never go back to this dealership again. John is a very rude man. I felt as if my presence was a bother to him. I asked for a price and when I tried to leave they tried to offer $100 less per month. I understand for profit but trying to hold $100 per month to see if I would take it is unreasonable when rebates are public knowledge.

    Does not recommend this dealer

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  • Love my new Jeep compass!

    Trevor my salesman was amazing with us. He was never pushy and had a lot of knowledge on jeeps. He made us feel comfortable with the whole buying ...

    Dealer Response

    Thanks so much, Krista. Congrats on the new Jeep and yes, Trevor knows that product inside and out. We're glad you chose us and thanks again for y...


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    Trevor my salesman was amazing with us. He was never pushy and had a lot of knowledge on jeeps. He made us feel comfortable with the whole buying experience. Thank you Doan and Trevor for putting me in my brand new Jeep that I love. Don't hesitate to buy from Doan they will take care of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much, Krista. Congrats on the new Jeep and yes, Trevor knows that product inside and out. We're glad you chose us and thanks again for your recommendation.


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  • Great car buying experience

    I stopped in to test drive a vehicle and ended up leaving the lot with it. They made the whole process simple and were very attentive with every ...

    Dealer Response

    Thanks Tom! We appreciate the business and are pleased to hear about your positive experience with us. Nice job, Trevor!


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    I stopped in to test drive a vehicle and ended up leaving the lot with it. They made the whole process simple and were very attentive with every detail. Trevor and staff did a great job and I would highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Tom! We appreciate the business and are pleased to hear about your positive experience with us. Nice job, Trevor!


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