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Reviews

Average Ratings

4.9
12 lifetime reviews. Includes reviews of Howell Motors Ford from DealerRater.com
  • Another Great Experience!

    I've bought several vehicles from Mike over the years! Another great experience. Makes the new car buying experience easy and comfortable. Ray and...


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    I've bought several vehicles from Mike over the years! Another great experience. Makes the new car buying experience easy and comfortable. Ray and his team back in service always help me out and take good care of me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience/friendly sales staff
    April 18, 2017

    Was in the market for a used car and had shopped around the area for a few days. Saw an add in the paper for a 2014 Focus in my price range, so w...


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    Was in the market for a used car and had shopped around the area for a few days. Saw an add in the paper for a 2014 Focus in my price range, so we went to take a test drive. Doug in sales was very welcoming and gave us all the information we needed and the sales department was very willing to work with us. Great experience! Have used their service department before and it is top notch!

    Does recommend this dealer

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  • swept away
    April 12, 2017

    My purchase caught me totally by surprise. On Monday my 2002 Saturn was making a funny noise. On Tuesday my son put the diagnostic tool on it and ...


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    My purchase caught me totally by surprise. On Monday my 2002 Saturn was making a funny noise. On Tuesday my son put the diagnostic tool on it and said I should start thinking about getting a new car before winter; we looked up Ford Fiestas on line; I saw that they came in hatchback which I do not like; we looked at 6 different ones; I decided I would like the one in the middle. On Wednesday night my son called me and said "mom, I don't want to put any pressure on you, but when I punched out of work today, I ran into one of the sales representatives and told him my mom was going to be getting a new car before next winter, so if you hear of any good sales, let me know. He said as a matter of fact we have a 2016 with a $5,000.00 rebate available, but the deal's off the table next Monday. Long story short, I drove away with the exact car I was looking at on line on Tuesday. I'm still blown away AND I LOVE DRIVING IT!!!

    Does recommend this dealer

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  • New F-150 purchase
    March 24, 2017

    Went to my local ford dealership first. Then went to the large mega Ford dealership. Went to Howell last not only did I spend $3000 less I actua...


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    Went to my local ford dealership first. Then went to the large mega Ford dealership. Went to Howell last not only did I spend $3000 less I actually got the truck I really wanted. Thanks to Pat O'Malley. Rob Kaiser

    Does recommend this dealer

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  • So much better than those big city dealers!
    March 24, 2017

    Was looking for a F-150 and was not treated well at a big city dealer. Saw Howell Motors Ford on Cars.com and decided to make the short drive. Wha...


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    Was looking for a F-150 and was not treated well at a big city dealer. Saw Howell Motors Ford on Cars.com and decided to make the short drive. What a difference! Everyone was so friendly and laid back, just like you would expect in a family business. They beat the price of the big dealer and I couldn't be happier!

    Does recommend this dealer

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  • Out with the old in with the new!

    It's been 7 years since I leased my last Ford. I had leased a 2008 Ford Fusion. It was my first Ford and I absolutely loved it. It was black with ...


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    It's been 7 years since I leased my last Ford. I had leased a 2008 Ford Fusion. It was my first Ford and I absolutely loved it. It was black with grey interior. It had a moon roof and power windows. Luxuries I had gone without in all of my previous vehicles. On top of that, it had SYNC, which allowed me to talk on the phone and access the music on my iPod handsfree! I was in love with my car. However, the sales process and subsiquent service appointments from the dealership, which will remain nameless, were less than desireable. When the time came to return my Fusion for a new lease or to buy it out, they refused to work with me to help me stay in a vehicle I loved. So I had to look elsewhere. Had I known of Howell Motors at the time and the great sales and service teams, I would have headed straight to Wrights Corners! However I did not, so I ended up leasing a Nissan Altima. The price was right and it was a good car, but I missed SYNC and all the other features of my Fusion. When that lease ran out, I went with another Nissan. I leased a Nissan Rogue because I was tired of getting stuck in the snow. Something that happened all too much with the Altima. Another good car at the right price, but it was overall lacking in features, performance, and style. I was also facing another dealership that was less than satisfactory. Difficult to set up service appointments, unclear on pricing, and they lacked the personal touch to make me feel like I mattered. At one point, there was a part recalled and they neglected to tell me that it could take up to 6 weeks to replace until I showed up and dropped off my car. I was without my Rogue for 2 months. Well all that changed when I walked into Howell Motors. I was given immediate attention. From start to finish, my experience was excellent. Mike took the time to get to know me, where I was coming from both personally and previous lease history, and really wanted to match me with the right vehicle for my needs and budget. Every step of the way, he would keep in touch making sure I knew where everything stood and confirming I was still comfortable. He even took care of dealing with my previous dealership and dropped off my Rogue! I've had my 2017 Ford Escape for 2 months and I absolutely love it. Hands down the best vehicle I've ever leased. I have SYNC again, an awesome sound system, and it even has Apple CarPlay! The style is sleek, the performance is excellent, and I don't have to worry about the snow. It's even better because the folks at Howell Motors made the whole experience a joy. I can honestly say they made me feel like part of the family. I can't recommend them enough!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • New Exployer

    Patrick O"Malley and Phil Penepent were the best . They were extremely helpful in getting us what we wanted in a vehicle and extras.


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    Patrick O"Malley and Phil Penepent were the best . They were extremely helpful in getting us what we wanted in a vehicle and extras.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used escape

    Very good all the way around. Have bought a few cars from Howell!


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    Very good all the way around. Have bought a few cars from Howell!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • alice

    My husband and I have been bought or leased trucks and cars from Mike for over 30 years.He is always very courteous and helpful. Phil in finance i...


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    My husband and I have been bought or leased trucks and cars from Mike for over 30 years.He is always very courteous and helpful. Phil in finance is great too. He helped us do our lease on my new Ford Escape.(which I love) It was a quick and easy process for us. We will recommend Howell Motors to all our friends and family. Way to go guys....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mustang gt

    I have been a customer for over 20 years. Mike Landers and Phil Penepent are great to work with. I couldn't be happier with how everyone has trea...


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    I have been a customer for over 20 years. Mike Landers and Phil Penepent are great to work with. I couldn't be happier with how everyone has treated me all these years . Service is great and they give you the personal touch

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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