Carbone Select Pre-Owned Supercenter

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Reviews

5.0
19 lifetime reviews.
  • 2011 Kia Sorento

    Very quick and easy to drive a car off the lot! They do eveeything for you and try their best to get you the monthly payment amount you requested....

    Dealer Response

    Thank you for sharing your quick and easy experience. We try hard to keep you coming back. Have a great day! Karen Flynn Internet Manager


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    Very quick and easy to drive a car off the lot! They do eveeything for you and try their best to get you the monthly payment amount you requested. Great customer service !!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your quick and easy experience. We try hard to keep you coming back. Have a great day! Karen Flynn Internet Manager


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  • above and beyond

    We made the mistake of not checking the dealerships hours. We showed up at 8:05 on a Wednesday night and the manager was locking the doors. He ask...

    Dealer Response

    Hello Tammy, Thank you for taking the time to share you experience at our Carbone Select of Rome. We feel our customers should expect us to go abo...


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    We made the mistake of not checking the dealerships hours. We showed up at 8:05 on a Wednesday night and the manager was locking the doors. He asked if he could help us and we told him we would come back tomorrow. This is where it gets weird. He turned around, unlocked the doors, turned on the lights and told us we were in luck tonight he was our salesperson. We test drove the two vehicles we were interested in for our 16 year old daughter and loved the both. Here is where it gets even weirder. Chris told us if he was buying this car for his daughter he would go with the Honda and listed all the reasons, it was the cheaper ticket item by over $2000. I have never heard of a car dealers pushing the cheaper car. We felt horrible keeping him there till almost 930 but he really seemed like he didn't care. They even brought my daughters new Honda to Syracuse for us the next day and the saleperson was delightful. keep up the good work Carbone Auto Group!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Tammy, Thank you for taking the time to share you experience at our Carbone Select of Rome. We feel our customers should expect us to go above and beyond for them. I'm glad Chris was able to show you how important your decision to give us the opportunity earn your business was to us. Enjoy your new ride! Karen Flynn Internet Manager


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  • Easy car buying

    Found a BMW convertible online. Price was great so I called the dealership. Sales guy Adam sent me pictures to my cell phone and told me the car w...

    Dealer Response

    Hello, Thank you for taking the time to tell us about your experience at our Carbone Select of Rome. Our team always tries to put you first since...


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    Found a BMW convertible online. Price was great so I called the dealership. Sales guy Adam sent me pictures to my cell phone and told me the car was flawless. Being a 2009 I found that hard to believes. Did the whole transaction on the phone and when I got there Saturday the car was flawless and they got me in and out very quickly knowing I had to drive back to another state. I would not hesitate to buy there again and I will definitely tell anyone who asks how great they were. I hav enough 2 cars before this and this is the first time the guy who runs the store came out and thanked me personally. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello, Thank you for taking the time to tell us about your experience at our Carbone Select of Rome. Our team always tries to put you first since we know you're the reason we're still in business. Enjoy your new ride! Karen Flynn Internet Manager


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