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I had driven 7 Jeep’s between NH and MA at 7 dealerships. Aristedes was the only person that really knew the Jeep; he was the only one to point out there... are radio controls on the backside of the steering wheel. Aristedes no pressure knowledge about the vehicle approach makes him the best car shopping experience ever. When I heard Poulin was being Key I called looking to find out if I was going to want this new dealership...there were three things I wanted to know...is Aristedes still there? Cuz my car salesperson is more like a friend and I can still call and ask him anything. Is Jeremy there? Cuz when you can actually look forward to talking to your service guy he is something special. Do I still have Jill? My powerhouse technician that makes tossing my wheels around look easy (trust me the guys will tell you it’s not) and meticulous attention to detail makes my the customer side of getting your car serviced simple. I am 45 minutes away from them and I always take my Jeep back because I don’t want to deal with anyone else.
This is our second Jeep from Poulin. Our salesman, John Riordan is a great guy to deal with. The service department is excellent to deal with and is... a big reason we came back for our second Jeep from Poulin. I would highly recommend Poulin.
In 2005 we bought a Jeep Wrangler from Poulin. I walked in 9 years later and the salesman remembered me. Crazy right..... I bought a 2011 Jeep Wrangler... and love it! The whole process from start to finish was great. In 2005 the salesman took a family photo with the new Jeep, we still have that photo and I plan on taking another family photo with the 2011 and bringing it to the folks at Poulin! By the way...we still have the 2005.
Hi April! Thank you so much for your review. We're happy you've had such positive and memorable experience each time you've shopped with us. We apprec...iate your kind words and can't wait to see your family photo with your 2011 Jeep Wrangler!
I went in for routine maintenance and a minor repair. Service department folks from the desk to the mechanic on the job were, as always, courteous and... pleasant. While waiting for work to be done I wandered out to look at vehicles. Had a nice chat with Mr. Poulin and my trusty salesman Aristedes. We talked about a potential trade and once Aristedes and I found the truck I wanted, he immediately went to work for me. Deals are always made with the customer's interest in mind. Our last 3 vehicles, and most likely the next 3, will come from Poulin.
The service department went above and beyond for me. I had some major repair work done and they went to bat for me with the Jeep corporate offices. I had... all my repairs completed at a very very reasonable price. Thanks guys!!
We just purchased our 5th car from Poulin's... excellent service all around... from the test drive to signing the papers! Go see John in sales and Mike... in finance... they are the very best in the industry!
Aristedes was the first time I found a Jeep sales person that drove a Jeep so he really knew Jeep. No pressure I got the Jeep I wanted from a dealership... that knows their Jeeps is so friendly and is willing to help.
I have already written a review of Poulin on their Facebook page but I figured I would write another with how incredibly happy I am. My significant other... and I went looking on a Sunday - with no serious intent to buy a vehicle as we were just browsing. Our salesman Sean came up to us and the entire time I did not feel pressured by ANY means about him trying to sell me a vehicle. He answered all of my questions realistically and the entire process was phenomenal. Since it was Sunday, the financial manager was not in so they took my information and I got a call the next day. On Tuesday I walked out of the dealership with my brand new, beautiful, 2018 Jeep Cherokee. I am still babbling about what an amazing experience this was. I will be highly recommending this dealership to everyone I know and will surely going back there when it's time for my next vehicle!
I was looking for a new Jeep Wrangler and looked online and in person at four dealers This was the only one that didn't call or email me daily I met with... John Riordan and he was outstanding John never tried to sell me something that I didn't want , while explaining what was and wasn't available in this model I also found that he was quite knowledgeable in other subjects beside automobiles We were able to have friendly conversations while shopping, not feeling pressured I purchased the Wrangler yesterday and couldn't be happier
Was very pleased with the buying and trade in process. Very professional with great support and service throughout process. Have always been pleased with... vehicle service and was very pleased as first time buyer with Poulin. Highly recommend.