Poulin Chrysler Dodge Jeep RAM

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
103 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2018

    This is our second Jeep from Poulin. Our salesman, John Riordan is a great guy to deal with. The service department is excellent to deal with and is... a big reason we came back for our second Jeep from Poulin. I would highly recommend Poulin.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    I went in for routine maintenance and a minor repair. Service department folks from the desk to the mechanic on the job were, as always, courteous and... pleasant. While waiting for work to be done I wandered out to look at vehicles. Had a nice chat with Mr. Poulin and my trusty salesman Aristedes. We talked about a potential trade and once Aristedes and I found the truck I wanted, he immediately went to work for me. Deals are always made with the customer's interest in mind. Our last 3 vehicles, and most likely the next 3, will come from Poulin.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 19, 2014

    In 2005 we bought a Jeep Wrangler from Poulin. I walked in 9 years later and the salesman remembered me. Crazy right..... I bought a 2011 Jeep Wrangler... and love it! The whole process from start to finish was great. In 2005 the salesman took a family photo with the new Jeep, we still have that photo and I plan on taking another family photo with the 2011 and bringing it to the folks at Poulin! By the way...we still have the 2005.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi April! Thank you so much for your review. We're happy you've had such positive and memorable experience each time you've shopped with us. We apprec...iate your kind words and can't wait to see your family photo with your 2011 Jeep Wrangler!

  • 5.0 out of 5
    August 7, 2018

    The service department went above and beyond for me. I had some major repair work done and they went to bat for me with the Jeep corporate offices. I had... all my repairs completed at a very very reasonable price. Thanks guys!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    We just purchased our 5th car from Poulin's... excellent service all around... from the test drive to signing the papers! Go see John in sales and Mike... in finance... they are the very best in the industry!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2018

    Aristedes was the first time I found a Jeep sales person that drove a Jeep so he really knew Jeep. No pressure I got the Jeep I wanted from a dealership... that knows their Jeeps is so friendly and is willing to help.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 29, 2018

    I have already written a review of Poulin on their Facebook page but I figured I would write another with how incredibly happy I am. My significant other... and I went looking on a Sunday - with no serious intent to buy a vehicle as we were just browsing. Our salesman Sean came up to us and the entire time I did not feel pressured by ANY means about him trying to sell me a vehicle. He answered all of my questions realistically and the entire process was phenomenal. Since it was Sunday, the financial manager was not in so they took my information and I got a call the next day. On Tuesday I walked out of the dealership with my brand new, beautiful, 2018 Jeep Cherokee. I am still babbling about what an amazing experience this was. I will be highly recommending this dealership to everyone I know and will surely going back there when it's time for my next vehicle!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2017

    I was looking for a new Jeep Wrangler and looked online and in person at four dealers This was the only one that didn't call or email me daily I met with... John Riordan and he was outstanding John never tried to sell me something that I didn't want , while explaining what was and wasn't available in this model I also found that he was quite knowledgeable in other subjects beside automobiles We were able to have friendly conversations while shopping, not feeling pressured I purchased the Wrangler yesterday and couldn't be happier

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2016

    Was very pleased with the buying and trade in process. Very professional with great support and service throughout process. Have always been pleased with... vehicle service and was very pleased as first time buyer with Poulin. Highly recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2016

    It was a pleasure buying my 2010 town & country van, sale person was very kind , courteous and low pressure which made the whole process enjoyable and... when i'm ready to buy my next car it will be at Poulin Chrysler Dodge thank you so much !!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews