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Reviews

Average Ratings

4.9
101 lifetime reviews.
  • Great service and personal touch!

    Everyone I interact with in your service department and on the sales floor is very friendly and helpful. Your shop technicians are very professio...


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    Everyone I interact with in your service department and on the sales floor is very friendly and helpful. Your shop technicians are very professional and take good care of me. I really appreciate the personal touch you give! Thank you for making it a wonderful experience to buy my car locally. I'm still loving every minute of driving my 2011 Ford Mustang convertible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car repair

    Thanks for helping me keep up my wonderful Edge. Love my car


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    Thanks for helping me keep up my wonderful Edge. Love my car

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service!

    Everyone was very nice. I had the car cleaned and vacuumed and it looked great!


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    Everyone was very nice. I had the car cleaned and vacuumed and it looked great!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • paint preservation (wax) job

    The paint-preservation (wax) job was very good. The people were courteous and so was the cashier.


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    The paint-preservation (wax) job was very good. The people were courteous and so was the cashier.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • ron handke

    service is always great at Tower Staff friendly and ready to please with a smile.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Ronald! We look forward to your next visit!


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    service is always great at Tower Staff friendly and ready to please with a smile.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Ronald! We look forward to your next visit!


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  • Great Service Department

    Excellent service from beginning to end. The service writer and the service technician were extremely knowledgeable and conducted themselves in ...

    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise, Mark! Thank you for your review. We hope to continue to b...


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    Excellent service from beginning to end. The service writer and the service technician were extremely knowledgeable and conducted themselves in a very professional manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're happy to hear that our staff was able to provide you with knowledgeable expertise, Mark! Thank you for your review. We hope to continue to be of service for many years to come.


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  • oil change and visor repair

    Was just going to have our scheduled oil change done but the visors we had them install the time before passenger one fell almost off and the driv...


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    Was just going to have our scheduled oil change done but the visors we had them install the time before passenger one fell almost off and the driver side was leaking they did fix them but did not even clean off the windows or the visors after re apply them.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Tower Ford: Excellent Dealership

    Wonderful experience buying my car and since then I have been delighted in service. Everyone there is friendly, courteous and knowledgeable.


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    Wonderful experience buying my car and since then I have been delighted in service. Everyone there is friendly, courteous and knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Tower Ford!

    I purchased a 2016 Ford Mustand. Joe was very helpful in my selection of this car. He had lots of knowledge about the car and was able to find me ...


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    I purchased a 2016 Ford Mustand. Joe was very helpful in my selection of this car. He had lots of knowledge about the car and was able to find me just the one I wanted. Thanks again!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service

    I live in Roseburg, a 169 mile round trip from my home to the Tower dealership. I was sent there for a second opinion on a problem with the drive...

    Dealer Response

    Thanks so much for your feedback, Marianne. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks aga...


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    I live in Roseburg, a 169 mile round trip from my home to the Tower dealership. I was sent there for a second opinion on a problem with the driver seat belt. They were very accommodating and went out of their way to make sure they understood and solved my problem. Christine Ross was very friendly, helpful, and concerned. Additionally, I spoke with the manager of the body shop regarding water spots on my car and he actually got a compound and removed some of the spots and showed me what to purchase and how to do it. The service manager, Matt, was the one who came to assist me while we were waiting for our appointment and he was also very friendly and wanted to make sure I was heard and that he understood my issues and was willing to resolve them. If it wasn't such a long distance from my home, I would do all of my business there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback, Marianne. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the positive feedback!


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