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Reviews

Average Ratings

5.0
39 lifetime reviews.
  • great dealership

    I found a car that I liked on Arundel Ford's web site. Contacted them to say I wanted to come see it and check it out. Dillon Fowles contacted me ...


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    I found a car that I liked on Arundel Ford's web site. Contacted them to say I wanted to come see it and check it out. Dillon Fowles contacted me and arrangements were made. I was skeptical since I am not a fan of car salesmen. Dillon made me feel welcome and comfortable. He was not at all pushy and answered any and all questions I and my husband had. I did purchase the vehicle and am very pleased with it. I did have an issued shortly after getting the vehicle and contacted Dillon. He answered out question and was helpful He has checked with us twice since to make sure all is going well with the car. I would highly recommend Arundel Ford and Dillon Fowles to anyone looking to purchase a vehicle. I would definitely go back there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Above and Beyond

    We were looking for used F-150 for weeks. When we finally found one via a web search, Thom Bureau responded to my inquiry almost instantly. We mad...


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    We were looking for used F-150 for weeks. When we finally found one via a web search, Thom Bureau responded to my inquiry almost instantly. We made a Saturday appointment and knew it was the truck for us. Thom was up front and honest about the vehicle and answered all of our questions in detail. He made the purchase process virtually painless. They negotiated with us and found us a great deal on financing. We drove off the lot with the truck that day with a promise that they would come to Portland to pick up the truck and drop off a loaner the following Monday so could make some minor repairs. They actually had to do this a couple of times as the minor fix turned out to be a little more than they thought. But they took care of all of it and we didn't have to miss even an hour of work. They went above and beyond anything I have ever experienced at any dealership. Thank you for the superb service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Arundel Ford

    Just purchased a 2015 Focus Hatchback at Arundel Ford and was very happy with my experience. No pressure just friendly, down to earth sales people...


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    Just purchased a 2015 Focus Hatchback at Arundel Ford and was very happy with my experience. No pressure just friendly, down to earth sales people. Sam Choudhry was such a nice guy and you felt as if you were buying from a friend. He listened to what you wanted and didn't push a lot of extras that you didn't need. He was informative about the car and the whole sales process. I would highly recommend Arundel Ford and Sam when you are ready to purchase a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrid service.. okay sales

    I bought a used car there. The process was decent but they didn't disclose that the car had been in an accident. I went for service and it took wa...


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    I bought a used car there. The process was decent but they didn't disclose that the car had been in an accident. I went for service and it took way too long for them to diagnose the problem which ended up not being the problem..... twice! Had another shop make the repair in minutes, not days. Seriously.....

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Easy and comfortable purchase experience

    We had a very nice experience purchasing a used car from Arundel Ford. We called ahead to inquire about a specific car which I had seen on the web...


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    We had a very nice experience purchasing a used car from Arundel Ford. We called ahead to inquire about a specific car which I had seen on the website. They had it waiting at the door when we arrived. With no sales pitch, they handed us the keys and let us take a test drive. The car was clean and matched the description on the site. When we came back we worked with Sam, who was friendly and helpful. He handed us the CarFax report and talked price without putting us through any complicated negotiation. They worked with our credit union to finance, and when we picked up the car a few days later it had been cleaned, inspected and the open recall had been addressed. Sam was responsive throughout via email and phone. We would absolutely shop here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Car Buying Experience Because of Samir

    My experience with Arundel Ford was all positive! Samir was extremely helpful, friendly, and not pushy. He listened to what I needed and what I co...


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    My experience with Arundel Ford was all positive! Samir was extremely helpful, friendly, and not pushy. He listened to what I needed and what I could afford and was great at giving me many different car options. He is a great asset to Arundel Ford. All of our questions were answered with straight forward and substantive responses. I would recommend this dealership and this dealer any day of the week!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Samir and the great team at Arundel Ford!

    I recently purchased a vehicle from the Arundel Ford dealership in Maine, Everyone was very nice and friendly, it was more than just a car buying ...


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    I recently purchased a vehicle from the Arundel Ford dealership in Maine, Everyone was very nice and friendly, it was more than just a car buying experience. Samir was the salesman that I worked with, and he treated me like I was family. He was very informative and was able to answer all of my questions. He's an expert! If anyone is looking to buy a car I highly suggest going to Arundel Ford in Arundel, Maine. You will not find a better dealership!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Couldn't be happier!

    As my previous lease was ending, I was deciding whether or not to renew a lease for my next vehicle. I contacted Samir Choudhry and asked for his ...


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    As my previous lease was ending, I was deciding whether or not to renew a lease for my next vehicle. I contacted Samir Choudhry and asked for his help in finding a new Ford Focus within my price range. He was incredibly easy to work with, and was very professional. Samir listened to my needs and preferences when trying to locate a vehicle that would work for me. Arundel did not have the specific Focus I was looking for, but he ended up finding one with my preferred color and amenities at another dealership and was able to get it for me. The process was quick, smooth and allowed me to be completely satisfied with my new car. Samir made the search stress-free from beginning to end because of his hard work and attention to detail. I would highly recommend him to anyone looking for a new or used vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Dealership - Sales & Service Personnel

    Purchased a second vehicle from ARUNDEL FORD and each time it was a pleasant, no pressure, relaxed and friendly experience. I would recommend AF t...


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    Purchased a second vehicle from ARUNDEL FORD and each time it was a pleasant, no pressure, relaxed and friendly experience. I would recommend AF to anyone looking for a new Ford vehicle or a well-maintained used car. The salesmen and sales management listen to the buyer and do their best to accommodate the buyer, as best they can. Samir (our salesman) is a true gentleman. When he asked for a '10' rating, I told him I would give him a '12.'

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing place to buy a truck!

    I have bought all my trucks through Arundel Ford. Every time I am met with amazing customer service from Tom Bureau and the whole staff there. Fro...


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    I have bought all my trucks through Arundel Ford. Every time I am met with amazing customer service from Tom Bureau and the whole staff there. From start to finish they are consistent with their approach. No pressure to buy at anytime. The customer makes the chouce not the sales person!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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