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Reviews

5.0
9 lifetime reviews.
  • Very good Dealership .

    Purchased a Grand Cherokee, and traded a Jeep. Excellent deal, Very good people, they will do what they can to satisfy the customer. Sales dept. w...


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    Purchased a Grand Cherokee, and traded a Jeep. Excellent deal, Very good people, they will do what they can to satisfy the customer. Sales dept. was very accommodating. Would recommend.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Srevice at Shapiro Motors is exceptional

    I recently had some work done to my Chrysler town and country (that i did not purchase from them) and the service guys were extremely helpful and ...


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    I recently had some work done to my Chrysler town and country (that i did not purchase from them) and the service guys were extremely helpful and fast! I recommend this dealer for service any day! thank you Tim and Jim

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service

    Worst repair shop I have ever been to . Repair was not done right. Had less parts on my Jeep after repair. Same problem with in a week that it was...

    Dealer Response

    Thank you for your review, TC. We're sorry you did not have a pleasant service experience with our dealership. Our Manager, Jeff Besio, is very co...


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    Worst repair shop I have ever been to . Repair was not done right. Had less parts on my Jeep after repair. Same problem with in a week that it was repaired. Will never take another car to them or tell anyone to go there.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review, TC. We're sorry you did not have a pleasant service experience with our dealership. Our Manager, Jeff Besio, is very concerned about your review. Please feel free to contact him directly at 315.343.6195 X101 if you would like to discuss what happened with your repair. We take a lot of pride in providing top-notch service, and we apologize if that was not the case. We take Service and Customer Care very seriously, and we want to make this right by you. We'll use your review as a reminder of how to provide the best quality service possible. We appreciate you coming in and hope you will give us another look in the future


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