New 866-240-3971 Dealer Website
Used 866-349-7503 Email Dealer
Service 888-887-1569

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Reviews

Average Ratings

4.1
Average based on 9 reviews.
  • Very good Dealership .

    Purchased a Grand Cherokee, and traded a Jeep. Excellent deal, Very good people, they will do what they can to satisfy the customer. Sales dept. w...


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    Purchased a Grand Cherokee, and traded a Jeep. Excellent deal, Very good people, they will do what they can to satisfy the customer. Sales dept. was very accommodating. Would recommend.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Srevice at Shapiro Motors is exceptional

    I recently had some work done to my Chrysler town and country (that i did not purchase from them) and the service guys were extremely helpful and ...


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    I recently had some work done to my Chrysler town and country (that i did not purchase from them) and the service guys were extremely helpful and fast! I recommend this dealer for service any day! thank you Tim and Jim

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service

    Worst repair shop I have ever been to . Repair was not done right. Had less parts on my Jeep after repair. Same problem with in a week that it was...

    Dealer Response

    Thank you for your review, TC. We're sorry you did not have a pleasant service experience with our dealership. Our Manager, Jeff Besio, is very co...


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    Worst repair shop I have ever been to . Repair was not done right. Had less parts on my Jeep after repair. Same problem with in a week that it was repaired. Will never take another car to them or tell anyone to go there.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review, TC. We're sorry you did not have a pleasant service experience with our dealership. Our Manager, Jeff Besio, is very concerned about your review. Please feel free to contact him directly at 315.343.6195 X101 if you would like to discuss what happened with your repair. We take a lot of pride in providing top-notch service, and we apologize if that was not the case. We take Service and Customer Care very seriously, and we want to make this right by you. We'll use your review as a reminder of how to provide the best quality service possible. We appreciate you coming in and hope you will give us another look in the future


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  • Great price, great customer service

    I submitted a request online, Todd met me close to my house to look at my trade in since I live quite a distance from the dealership, on a Sunday ...


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    I submitted a request online, Todd met me close to my house to look at my trade in since I live quite a distance from the dealership, on a Sunday no less. His price was lower than another local dealer by $1000.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • A dealership you can trust!

    I bought my first vehicle from Shapiro Motors 7 years ago. The experience was so great that every cpl years Ive been back to buy myself another tr...


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    I bought my first vehicle from Shapiro Motors 7 years ago. The experience was so great that every cpl years Ive been back to buy myself another truck and My wife another van. They stand behind their work and I always get a good deal. Its so nice to not have to haggle and wonder if youve been taken advantage of. Theres a reason Shapiro Motors has been in business so long. They take care of their customers!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • You should consider Shapiro Motor Sales

    Just purchased a used T&C from Shapiro. Worked with Gloria Squires...a very pleasant woman who treated me with respect and was quite knowledgeable...

    Dealer Response

    Thank You! It was a pleasure to work with you as well. It's always nice to be acknowledged!! People like you make this job very easy and enjoy...


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    Just purchased a used T&C from Shapiro. Worked with Gloria Squires...a very pleasant woman who treated me with respect and was quite knowledgeable in terms of financing too. Drove in from Rochester to make this purchase as all the Mopar dealers in Monroe County seem to have forgotten what customer service means and have this annoying sense of entitement surrounding them. I did not sense any of that from Shapiro. If you are looking for new or used in Monroe County you should really consider taking a ride out to Shapiro.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank You! It was a pleasure to work with you as well. It's always nice to be acknowledged!! People like you make this job very easy and enjoyable. :-)


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  • No one followed -up with my questions via e-mail

    You had a vehicle advertised both on line and in newspaper. Despite my repeated e-mails, no one from you company responded. I then purchased a veh...


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    You had a vehicle advertised both on line and in newspaper. Despite my repeated e-mails, no one from you company responded. I then purchased a vehicle locally.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Outstanding Service

    I had the most wonderful experience with Mike Segretto and the Shapiro team, I am so excited to have purchased my 2012 Grand Cherokee Laredo from ...


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    I had the most wonderful experience with Mike Segretto and the Shapiro team, I am so excited to have purchased my 2012 Grand Cherokee Laredo from them. I knew what I wanted when I went in and Mike made it a very pleasurable experience, very knowledgeable, helpful, very straight forward and in the end assisted me in making my decision. Customer service is key, I've been in customer service for 25 years and it was truly a pleasure working with Mike Segretto and the Shapiro team and I look forward to dealing with them in the future, thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • BigBoyTruck

    My husband has been in love with the Mark LT since it's production! He was driving a 95 Ford F150 that had belong to my dad that was CLEAN with 70...


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    My husband has been in love with the Mark LT since it's production! He was driving a 95 Ford F150 that had belong to my dad that was CLEAN with 70k!!! and a plow!!! November 12th he was on line and saw the price comparison of this Shapiro held Mark LT and I called and spoke to Mike Segetto and he offered to wait on his Saturday early close so we could see the Big Boy Truck. I was impressed with the courtesy, the knowledge, the efficiency, and effectiveness of this dealer! I have been in the sales business and currently in customer service and will say that I am TOUGH...but having done my research on the vehicle I am completely satisfied with this dealership and will be back next year to purchase a car for myself and will pass on to any member in my family or friends to see Mike at Leon Shapiro Motor Sales . This will be a very long friendship! Thankyou

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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