Suburban Imports of Farmington Hills

New 866-415-4736 Dealer Website
Used 888-411-3661 Email Dealer
Service 888-237-5142

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Reviews

Average Ratings

4.7
477 lifetime reviews. Includes reviews from DealerRater.com
  • Excellent Service

    I purchased a 2013 Audi Q5 back in November 2012. I experienced excellent service from the moment I walked into the facility. Being a younger fema...

    Dealer Response

    Brittany, thank you for the wonderful feedback! Customer service & satisfaction is always a top priority, and we're overjoyed to hear about your c...


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    I purchased a 2013 Audi Q5 back in November 2012. I experienced excellent service from the moment I walked into the facility. Being a younger female, other dealerships lacked a sense of urgency in helping secure a vehicle for purchase. However, that was not the case for Audi, Farmington Hills. As I have had the vehicle for two years, I have experienced excellent customer service from Bo Kattoo, in the service department. Bo continually raises the bar for overall customer service experience. Each time my Q5 is due for service maintenance; Bo handles the service with the utmost sense of urgency. He goes out of his way to make sure the service goes smoothly with minimal interruptions to my workday. I highly recommend Bo Kattoo, for his strong attention to detail and willingness to always put his customers first. Your superb work ethic is appreciated, and doesn't go unnoticed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Brittany, thank you for the wonderful feedback! Customer service & satisfaction is always a top priority, and we're overjoyed to hear about your continued positive experiences with us! We look forward to working with you whenever you're ready for your next car, and taking care of all your service needs until then!


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  • Excellent Experience
    March 23, 2017

    Dan Kelley, Is the best sales executive I have ever done business with. He has full knowledge and experience of the Porsche products. I'm very p...


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    Dan Kelley, Is the best sales executive I have ever done business with. He has full knowledge and experience of the Porsche products. I'm very pleased with my Porsche Panamera and Prosche of Farmington Hills. I wished I had not wasted my time and money buying BMWs. Mr. Gore

    Does recommend this dealer

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  • Wonderful experience and customer service with Lee Sadek!
    March 15, 2017

    I recently purchased an Audi and was overwhelmed and grateful for all of Lee Sadek's help and patience. He continued to follow up with me and mak...


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    I recently purchased an Audi and was overwhelmed and grateful for all of Lee Sadek's help and patience. He continued to follow up with me and make certain I didn't have any further questions or concerns. He was able to get me the car I wanted and I couldn't be happier with my Audi. Thank you again :)

    Does recommend this dealer

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  • Taurus

    Very good attention , personnel is very well trained


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    Very good attention , personnel is very well trained

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Test Drive of Audi Q7
    March 4, 2017

    I test drove an Audi Q7 with Amber Rankin yesterday. I researched the Q7 extensively before taking the test drive, so I knew the features pretty ...

    Audi of Farmington Hills

    Noel, thanks for the positive review! We're glad that you had a great test driving experience with Amber! We're looking forward to your next visit!


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    I test drove an Audi Q7 with Amber Rankin yesterday. I researched the Q7 extensively before taking the test drive, so I knew the features pretty well. Despite my knowledge of the vehicle, Amber knew it much better. I was pleasantly surprised with how well she knew the features of the vehicle -- and not only to talk about them, but to actually demonstrate them during the test drive. It was one of the best experiences I have had with an auto salesperson. I highly recommend Amber for all your Audi needs.

    Does recommend this dealer
    Audi of Farmington Hills

    Noel, thanks for the positive review! We're glad that you had a great test driving experience with Amber! We're looking forward to your next visit!


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  • Everyone was as helpful as I could ask for
    February 26, 2017

    Everyone that I dealt with at this dealership was pleasant, interested, and did their very best to be helpful with everything I needed. Working wi...


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    Everyone that I dealt with at this dealership was pleasant, interested, and did their very best to be helpful with everything I needed. Working with them was an altogether stress-free experience. They were also very patient and considerate of the fact that I had many questions and examined a lot of different vehicle options.

    Does recommend this dealer

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  • Best Customer Service Ever!
    February 22, 2017

    Terry was phenomenal, he help us get my mom a new car. His service was above and beyond our expectations. He constantly followed up to see if we h...

    Audi of Farmington Hills

    We are happy you had such a great experience with Terry at our dealership. Customer service is our number one priority and we look forward to serv...


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    Terry was phenomenal, he help us get my mom a new car. His service was above and beyond our expectations. He constantly followed up to see if we had any questions but not in an annoying way. He went out of his way to make sure everything was perfect.

    Does recommend this dealer
    Audi of Farmington Hills

    We are happy you had such a great experience with Terry at our dealership. Customer service is our number one priority and we look forward to serving you again!


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  • Mazda 6 leasing experience
    February 11, 2017

    My buying experience started with meeting Zack Maki. He was very professional and listened to my needs and questions as a customer, and without an...

    Suburban Mazda of Farmington Hills

    Congratulations on the new Mazda 6, we are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the...


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    My buying experience started with meeting Zack Maki. He was very professional and listened to my needs and questions as a customer, and without any pressure provided all the information followed by a test drive. At every step,of the car leasing process Zack was very attentive and helpful.The overall experience was very positive in leasing the Mazda 6 from Suburban.Mazda.

    Does recommend this dealer
    Suburban Mazda of Farmington Hills

    Congratulations on the new Mazda 6, we are always happy to hear from satisfied customers such as yourself. We look forward to helping you with the next one!


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  • Excellent service by Terry Yatooma
    February 7, 2017

    We recently purchased my son a 2008 Audi TT. Terry Yatooma's relaxed and professional demeanor made the whole process very stress free and hassle...

    Audi of Farmington Hills

    Thanks for the positive feedback! We're glad to hear that your son is enjoying his 2008 Audi TT. We hope to serve you again!


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    We recently purchased my son a 2008 Audi TT. Terry Yatooma's relaxed and professional demeanor made the whole process very stress free and hassle free. I did not feel any pressure to make a purchase, and Mr. Yatooma was very helpful in his suggestions for financing, etc. I highly recommend Mr. Yatooma for your next Audi purchase.

    Does recommend this dealer
    Audi of Farmington Hills

    Thanks for the positive feedback! We're glad to hear that your son is enjoying his 2008 Audi TT. We hope to serve you again!


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  • Great buying experience
    February 6, 2017

    Fast and easy no pressure buying experience. Very noligible on the products.worked hard to make the deal.will go back and work with him on my next...

    Suburban Mazda of Farmington Hills

    Andrew, t¿¿¿s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look for...


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    Fast and easy no pressure buying experience. Very noligible on the products.worked hard to make the deal.will go back and work with him on my next vehicle purchase.

    Does recommend this dealer
    Suburban Mazda of Farmington Hills

    Andrew, t¿¿¿s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again!


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