Reviews

Average Ratings

5.0
11 lifetime reviews.
  • Glen Reaser

    I recently bought a Subaru Legacy, my salesman Terry Mattkey and Jason sales manager were excellent to deal with. I would highly recommend Terry ...


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    I recently bought a Subaru Legacy, my salesman Terry Mattkey and Jason sales manager were excellent to deal with. I would highly recommend Terry , Jason and Schulte Subaru. We averaged over 35 miles per gallon on the way home from Rapid City.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outback

    I would like to thank Trevor Griffith for the excellent service I have ever encountered while shopping for a new vehicle. Trevor was very knowledg...


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    I would like to thank Trevor Griffith for the excellent service I have ever encountered while shopping for a new vehicle. Trevor was very knowledgeable, thorough, & patient with my many questions. He gave outstanding service & even delivered the vehicle, hands down the best of the best!! I love my Outback!! Thanks Trevor, you are definitely an asset to the Subaru Co.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Could not have asked for a a better experience.

    This place is the best. My wife I were heading home to Minneapolis after a road trip, and after blowing the engine on our 98 Subaru in Beresford, ...


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    This place is the best. My wife I were heading home to Minneapolis after a road trip, and after blowing the engine on our 98 Subaru in Beresford, we had it towed to Schulte for a final verdict. They made time in their full schedule for us as we were on the road, and they were extremely friendly when we arrived, made us comfortable with snacks and drinks, took a look at it for free (it was blown...), gave us a free ride to the airport to get a rental car, and not once did they try to pressure us into buying a new car from them. As if all this wasn't enough, they also had me mail them the title from Minneapolis so they could arrange for the salvage to come pick it up, then send us the salvage check. They gave their all for folks they KNEW were not going to buy anything from them. If I lived in Sioux Falls, they would be my go-to dealership and service shop. If you live in Sioux Falls, make them yours.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Sioux Falls Subaru Saved My Roadtrip/Relocation

    I had my 2013 Impreza for about 3 weeks at the time, it only had 25,000 miles. I was on a cross-country road trip/relocation across the country wi...


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    I had my 2013 Impreza for about 3 weeks at the time, it only had 25,000 miles. I was on a cross-country road trip/relocation across the country with two friends, NY to OR. About 10 miles outside of Sioux Falls, SD my engine literally blew up while doing 85 MPH. Luckily I had purchased the extended warrantee for my certified pre-owned so roadside assistance promptly towed me to Sioux Falls Subaru. It was determined that I needed a brand new engine and the repair was going to take over a week, this would have ruined our plans to hit several national parks and make it to Portland, Oregon on time. The staff at Subaru, specifically Paul Dahl in service and Jeremy the sales manager, did everything they could to make us feel at home and get us back on the road as quickly as possible. Jeremy offered several spots we could camp in the area, and even offered to let us stay in his guest house for a few nights, we were also given a loaner vehicle to drive in the meantime. When it was determined the repair would take longer than planned, we were given the loaner car to finish out or road trip, and they offered to have a driver bring my finished Impreza out to Portland to swap vehicles. The staff handled this insanely unique and unfortunate situation with utmost professionalism and class.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • There are other Subaru dealerships.....

    After researching Subaru we made our decision on what model we wanted. Were already pre approved for finance from Subaru.com. After looking online...


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    After researching Subaru we made our decision on what model we wanted. Were already pre approved for finance from Subaru.com. After looking online and speaking to a sales person, it appeared that they only had various 2.5 models in stock. We wanted a standard no frills 3.6 R Outback (no bells and whistles, just factory standard). We were not even fussy on color. From the get go the 2,5's were pushed at us. We were also told that 3.6 R's had to be ordered and that this would take 2 to 3 months and that there were not a lot of them available in the upper mid west……....but "We do have 2.5's". We have a vehicle that we were going to trade in. We were quoted a price which when we checked had no reduction (all that was done was the amount for our old vehicle was "tacked" on to the total cost. Oil changes/upholstery/nitrogen filled tires were also dealer extra's that added to cost and were not disclosed until we queried the high price for a 3.6 R Outback that we were finally quoted on, which turned out to be a “reject” from another customer who had run into some issues. We contacted a dealer in Minnesota and within a few hours we were quoted by email on exactly what we asked for, at a lower price. They now have our business. We are not fussy or awkward people BUT do know what we want. Plain and simple. So if you’re looking to buy a Subaru. I suggest checking ALL dealers in the Upper Mid West. It may well save you quite a few $’s (as it has us) and you’ll get the vehicle you want.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • NOT entirely trustworthy, especially w/ used cars

    I had a good experience initially with the salesman, Nate. He was polite, answered every question, and took care of my needs. My problem is with t...


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    I had a good experience initially with the salesman, Nate. He was polite, answered every question, and took care of my needs. My problem is with the establishment -- Even though they did not have high pressure sales tactics, which is good, they do try to get away with overcharging. I bought a used car from them -- They quoted a price much higher than its value at first. The car was 3 years old, and the battery gave way within a month. When they told me the car was in perfect working condition, I believed them. And they didn't bother offering to cover the replacement costs for selling me a car with a close-to-dead battery. Do your diligence and ask all the right questions, and bargain, bargain, bargain. They are sure trying to get away with making a sale without offering equivalent value.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • HIGHLY RECOMMEND

    We have purchased and/or leased 4 vehicles from Subaru of Sioux Falls. We have been highly impressed not only with the vehicles but also the staff...


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    We have purchased and/or leased 4 vehicles from Subaru of Sioux Falls. We have been highly impressed not only with the vehicles but also the staff! They have been so helpful and wonderful to deal with! Travis, Jeremy, Paul and Mike have all been outstanding (as have been the other employees, just can't recall their names). We will never own any other kind of vehicle and will never shop anywhere else!! We have also told friends and family about how impressed we are with the cars and also the staff. THANKS SO MUCH!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Surprised

    I was very surprised to read the previous reviews from others in this post. I've been a loyal customer for about ten years and not once had a bad ...


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    I was very surprised to read the previous reviews from others in this post. I've been a loyal customer for about ten years and not once had a bad experience with my car, which I still have from the purchase back then, or from staff, some of whom are still employed. Car issues have been handled professionally and always in the best interest of the customer (they don't recommend anything I don't need), and the owner has been courteous and friendly each time I see him. I recommend this particular dealership to people looking to purchase, and feel confident that they're in good hands, otherwise I wouldn't say anything as my word would be on the line. In response to the first post where the writer mentioned the hesitation to purchase the car, then purchased it anyway and had "problems", my question is, why did you purchase it then? Sounds to me like you felt the need to back out of the deal you made and there's no one to blame but yourself. Maybe I'm wrong, but if that's the case, leaving negative feedback was unnecessary. Overall, in my opinion, this is a great place to do business!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BEWARE! Horrible place to do business!

    BEWARE! The short version of the story: worst service, sales, and managers even possible. HORRIBLE OWNER (Mike). Brand new car they couldn't fix a...


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    BEWARE! The short version of the story: worst service, sales, and managers even possible. HORRIBLE OWNER (Mike). Brand new car they couldn't fix and wouldn't help me. AND I got called incompetent!? Alright, here's the long version of the story. I purchased a brand new 2013 Impreza from the salesman John, although I was not comfortable with the deal that they made, I went with it anyways. I was not told until I was signing the papers that the only way the got me approved was to add on an extended warranty to the deal. Very unprofessional. After having the car for around 3 weeks, it began not starting at times. I brought it into service and Chris and Travis were great! The salesman John however, acted as if he didn't know who I was when he noticed I was not happy. They supposedly figured out what was wrong and had to order parts. I was told the parts would be in the next day. Three days later I called to find out the parts were there, they just didn't call me. So I brought my car in again and they 'fixed' it. Two weeks later it was doing the same thing again! I brought it in again and they kept it for MULTIPLE days without calling me and letting me know what was going on. Then they 'fixed' it again. A few days later... it was still doing it. Finally I brought it in again and they had a 'subaru engineer' look at it. And again they 'fixed' it. A week later, it was back at it, not starting again. Frustrated I went into the dealership to talk to Mike, the OWNER, (who was helping in the sale of the car as well). Mike didn't have time for me. So I talked to Jeremy. I asked them what they were going to do about the fact my car was not starting and they could not fix it. I expressed my concerns and Jeremy claimed that they did not even once duplicate my concern, of the vehicle not starting. I argued and finally he grabbed Chris, the Service Advisor, who suddenly seemed as though he was my natural born enemy! He also agreed with Jeremy (the manager) and stated he never duplicated my concern and there was nothing wrong with my vehicle. I made them print copies of the invoices and low and behold it said on EVERY SINGLE one of them that they duplicated my concerns. I asked Jeremy if they were going to get me a new vehicle or take it back as a lemon when he argued that SD does not have a lemon law stating how many times it has to be fixed. I disagreed with him, telling him it was 4 times and that my car will be back in for service the next day for the fourth time. (I am very aware of the laws of SD.) He got angry and starting calling me incompetant and escorted me outside. The whole time, Mike refused to talk to me. I called Subaru of America, which they are taking the car back as a lemon now, and they are finally taking care of the situation.. bottom line, NO ONE at Schulte Subaru belongs in the car business. EXPECIALLY, Mike Schulte. I am also getting ahold of the dealer inspector of South Dakota, Ron Resve, as I suggest anyone that has had a problem with Schulte Subaru does as well. I may be young (18) and a women, but do NOT call me incompetent when it comes to the SD law or cars. (I work at a car dealership, I am not stupid by any means.)

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Lied to by service department

    After buying four new cars from this dealer, having all my service work done here ($70 a pop for oil changes and all) They have lost my business o...


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    After buying four new cars from this dealer, having all my service work done here ($70 a pop for oil changes and all) They have lost my business over a $13 tire rotation. That's right a $13 tire rotation. I brought in my own tires to have mounted, I was told there would be life time rotation and flat repair. I had my tires rotated, for free, with every oil change until the very last time. When I mentioned the free tire rotation I was told "I must have gotten luck" on the previous rotations and they would "go broke" if they just gave away free tire rotations. I won't do business with someone who lies right to my face.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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