Reviews

Average Ratings

4.8
2266 lifetime reviews. Includes reviews of Tom Holzer Ford from DealerRater.com
  • Best Sales Experience!!
    November 20, 2017

    I went to Tom Holzer after 5pm with no appt. I was greeted warmly by Alex Hamilton. Alex was completely open and up front with me, displaying to ...


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    I went to Tom Holzer after 5pm with no appt. I was greeted warmly by Alex Hamilton. Alex was completely open and up front with me, displaying to me all the info I needed to make a great decision. I came home with great options and left the next day with a new car!!! I couldn???t have been more pleased with my treatment from start to finish!!

    Does recommend this dealer

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  • Told one thing over the phone, charge me when I get here.
    October 24, 2017

    Every single time I go in for something service related, I am told over the phone one thing and it turns into me paying something that wasn???t di...


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    Every single time I go in for something service related, I am told over the phone one thing and it turns into me paying something that wasn???t disclosed once I actually show up for my appointment. The latest time, I was inquiring about a Sync 2 radio update for my 2014 Fusion. Over the phone I was told I fell within a Ford specified extended Sync warranty. When I showed up this morning, I was told the update would cost me $70. They always try to twist their words once I???m actually here. Incredible misinformed service people. HORRIBLE

    Does not recommend this dealer
    Came in for service or repair

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  • Excellent Service!!!
    September 27, 2017

    Sam Jamoua was my sales rep. He provided excellent service. His approach was clear, concise, and consistent. I would definitely buy another veh...


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    Sam Jamoua was my sales rep. He provided excellent service. His approach was clear, concise, and consistent. I would definitely buy another vehicle from him again.

    Does recommend this dealer

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  • Excellent Customer Service
    September 20, 2017

    Tom Holzer has always been fantastic at taking care of my leasing needs. Braheem Abboud and his assistant, Meghan, were phenomenal in getting me o...


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    Tom Holzer has always been fantastic at taking care of my leasing needs. Braheem Abboud and his assistant, Meghan, were phenomenal in getting me out of my lease early and into a new lease. It was a seamless transition and all my questions were answered prior to the contractual meeting time so I essentially showed up, turned in the keys, signed the dotted line and drove away in my new Escape. I am always very grateful for excellent customer service that also provides accurate details, which seems to be more and more of a lost craft. Therefore, I've remained with Braheem at Tom Holzer through a few lease periods because it's always a positive experience. I'm also very impressed by the post transaction follow - up communications and I think it speaks volumes about the level of care Braheem and Meghan take with their clients.

    Does recommend this dealer

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  • Review of our car leasing experience

    Tom Holzer has always provided us with good customer service and a good experience when leasing a car. Our salesperson, Ron Block, always takes g...

    Dealer Response

    Charles, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Tom Holzer Ford for al...


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    Tom Holzer has always provided us with good customer service and a good experience when leasing a car. Our salesperson, Ron Block, always takes good care of us and makes sure we understand everything about our purchase and what is especially important is that we trust him and what he tells us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Tom Holzer Ford for all your vehicle needs! Take care!


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  • An extraordinary, fun and just downright wonderful experienc
    August 30, 2017

    Jack was training Mark at the time. They were awesome and fun together. We had an extraordinary and wonderful experience. It's no shock why Jack i...


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    Jack was training Mark at the time. They were awesome and fun together. We had an extraordinary and wonderful experience. It's no shock why Jack is now a manager. Our next car and/or truck will definitely be bought at Tom Holzer Ford with Manager Jack. Thanks for a job well done!

    Does recommend this dealer

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  • First car for son & DREAM car for me!
    August 16, 2017

    Thx Sam Jamoua!!! Got my boys their first ( used) car & went back weeks later and for my dream car, my MINI🚗. Sam is the ONLY dealer I'll ...


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    Thx Sam Jamoua!!! Got my boys their first ( used) car & went back weeks later and for my dream car, my MINI🚗. Sam is the ONLY dealer I'll go to and I highly recommend him. He works WITH you. He gets you the best price he can. He's a NO push & NO fast talk salesman. He's the BEST! Furthermore, I want to acknowledge the finance guy Nick Hartwell. Helpful, informative,& honest .. Tom Holzer Ford is a dealership that truly underatands what it's like to be a customer making a big decision like a car purchase. You can rest assured that the car they are selling you is a terrific car and the price is fair. Thanks Tom Holzer Ford and thx Sam Jamoua!

    Does recommend this dealer

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  • Thx Nick Hartwell!

    Thx Mr. Hartwell!! He explains everything very welll and helps in anyway he can. You feel immediately at ease and you know your in good hands. He ...

    Dealer Response

    It's great to hear that our staff took such good care of you, Tracy. We are lucky to have him and we will let him know of your fantastic review. W...


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    Thx Mr. Hartwell!! He explains everything very welll and helps in anyway he can. You feel immediately at ease and you know your in good hands. He is a true asset to Tom Holzer Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It's great to hear that our staff took such good care of you, Tracy. We are lucky to have him and we will let him know of your fantastic review. We hope to be of service to you again! Take care!


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  • Used car for my boys and DREAM car for me!!!!

    had to get my sons the first car ( used of course) I went everywhere and ended up back at Tom Holzer. I was so fortunate to have Sam Jamoua as a s...

    Dealer Response

    We're so happy to hear that Sam took such good care of you, Tracy. We are lucky to have him here with us and we will let him know of your great re...


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    had to get my sons the first car ( used of course) I went everywhere and ended up back at Tom Holzer. I was so fortunate to have Sam Jamoua as a salesperson!! No push No fast talk No hard sale Sam truly wants his customer to be happy. He is kind, patient, helpful, dependable. He's someone that will work WITH you & for you!! Got the kids there used first dependable car & weeks later went back to Tom Holzer and Sam and went ahead and got my dream car, my MINI . I feel IN great hands at Tom Holzer and I feel safe that they will take care of me.. Thanks Sam Thanks Tom Holzer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so happy to hear that Sam took such good care of you, Tracy. We are lucky to have him here with us and we will let him know of your great review. We hope to be of service to you again! Take care!


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  • Good job

    Jack Kare did a great job with me on the vehicle, and working with me. I have recommended him to 2 people I work with. The only issue I have is th...


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    Jack Kare did a great job with me on the vehicle, and working with me. I have recommended him to 2 people I work with. The only issue I have is the add on warranty that I signed up for and then reconsidered the same day, I called in and I did not get a call back for about 3 days. Thanks Joel Popa

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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