My car was in an unexpected incident and was in need or repair. The body shop did an incredible job. Just prior to dropping it off for that service, I... had a system check light come on. Dropped it off early and all was taken care of. The communication between the departments and myself was wonderful. The detail to perfection is amazing. I would be hard pressed to go anywhere else for service and/or to purchase a vehicle.
Rita, we would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Alderman's ...Chevrolet Buick GMC was able to provide you with a great experience! We really appreciate this feedback, and we will share it with them. Thank you, and if you have any questions about the work that was done, please feel free to contact us. Enjoy driving your vehicle!
Everyone was very friendly and extremely knowledgeable. Very smooth turning in one lease vehicle and replacing with a new one. Have been doing busin...ess with Alderman's for over 30 years and have never been disappointed.
Thanks for the great time buying a new car. Everyone was very helpful.
I got the usual "royal treatment" again! Jamie and the others are amazing.
I got there exactly on time and they got my truck right in. My oil change and tire rotation as well as the multi-point inspection were done in about a...n hour. The service people were friendly and courteous and the waiting area clean and comfortable. No complaints.
A young man named James Loso was my service rep. He was intelligent, kind & very helpful. He advised me when my work was done and he helped me set ...up 'My Buick' on my cell phone. He was patient and caring and made my visit to Alderman's truly exceptional!! I recently had work done in the body shop. It too was a pleasure and the folks there were great to work with, & very conscientious. Devon called and advised how the work was progressing and when it was finished he offered to stay a few minutes extra so I could pick up my car! I made it, with time to spare! That's GREAT Customer Service! Thank you.
Walt Manney made my experience at Alderman's very enjoyable and I was extremely happy with the vehicle and deal that I received. I haven't stopped smi...ling since taking delivery of my new 2017 Camaro SS 1LE!
Professional, Responsive... Service Department is a Pleasure to deal with!
After gong to the dealership from where I purchased my 2016 GMC Denali and given the run around about the issues I had and that they were going to cha...rge me a $1000.00 and the issues, according to them, were not under warrantee (Mileage was 1200 miles), I contacted Alderman's GMC in Rutland and they took care of my issues that WERE under warrantee. Great service, knowledgeable people. GREAT pleasure to deal with.
Excellent service. Very pleased with everything. Can't think of any way that they could improve.