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Labadie Toyota

(1,018 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–8:00pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 802-0235 (888) 802-0235
Used (855) 350-4836 (855) 350-4836
Service (866) 512-8824 (866) 512-8824

Reviews

(1,018 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Labadie Toyota from DealerRater.

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Very nice experience.

Dealing with Patrick Rohde was a good experience. He wasn't pushy, yet answered all of my questions in a professional and timely manner. The car was well prepped and has been everything I expected. I would probably deal with Labadie and Patrick again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to the dealership with my mother for my first car...

I went to the dealership with my mother for my first car purchase. After being shown just three vehicles, the one I was getting was pretty much picked out for me, at much more than I agreed to pay and for a longer term, and credit checks began. Because it was so late in the day, we had to come back the next day to actually do anything. I came back the next day saying specifically that I wanted to look at cheaper cars, but several associates were already in the back working on financing the one out of my price range. Next thing I know they call me back to the signing office telling me that I need to sign now because there are people waiting and I can't have any time to think it over. Overwhelmed, and out of stupidity, I did. The car has a chip in the windshield, which Ryan had originally said he would schedule to have fixed but instead took off the moment the papers were signed, the car was on empty for gas, and an oil change is due in less than 400 miles. I will never again buy a car from these people. They saw an inexperienced car buyer with his also naïve mother and took us for all we had.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Buying Experience!

Overall, an excellent buying experience! I was looking to buy a very specific RAV4 which was hard to find. The New Car Sales Manager, Willis Lewis, was both patient and professional as we worked through the options! The Sales Professional, Patrick Rohde, represented both the vehicle and the dealership very well. The overall deal included a very fair price for my Trade-in as well. The dealership arranged the financing and we closed the deal literally painlessly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Needed a car...

We needed a car and they had just what we were looking for. Transaction was fast and easy awesome salesperson Nik. Would buy from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We were very happy with our first experience at this...

We were very happy with our first experience at this dealership. Everyone from our salesperson, Kyle, his manager and the general manager all made us feel very welcome and were all very accommodating. We will highly recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

the entire buying experience was easy and very satisfying. mike dore was friendly snd knowlegeable about what i wanted to buy. i would certainly recommend mike and the entire labodie experience to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Labadie Toyota New Car Purchase Review

I introduced myself to Patty Alderton well over a year ago. We had several phone conversations and email exchanges. I did not meet her until the day that I made my purchase. I appreciated that Patty did not wear out her welcome with me. She let me lead in the purchase of the Camry. Any questions that I had were immediately answered and always completely answered. Patty was very professional in closing the sale. There was no high pressure, she let the car do the talking. Working with Patty was a positive experience and I would recommend her to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

great service, I really enjoy the camry and Patrick was a great help at finding the right one for me. He helped explain the vehicles capabilities and showed me how to use the most important features

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I give the highest possible rating to Toyota...

I give the highest possible rating to Toyota Labadie's car dealer, CHARLIE ENGELHARDT for the outstanding service he rendered when I purchased my RAV4 about a month ago. The quality of service he rendered did not stop at the shop on the day we closed the deal. Charlie went out of his way to provide me the assistance I needed the week after I purchased the vehicle. It was especially sweet that he did not hesitate to give me a hand in jump starting the car because I left the lights on the whole night. He showed up at my garage door with portable charger right within ten minutes of my call. :) Charlie, you are the man!! Thanks a lot! Special THANK YOU to the manager who waived my 2-day car rental fee while waiting to finalize the deal.There was also the assurance on the extended service and assistance they will provide for my car needs in the future. Keep up the friendliness and professionalism at Toyota Labadie on N. Euclid. More Power to you. YEAH!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I were just driving through car lots...

My husband and I were just driving through car lots looking, and Brach was the only sales person who bothered to come speak to us. He got them to give us more for or trade and worked to get us a payment within our budget. When we got the van home there was a noise in the upper strut mount on the drivers side, Brach got it repaired for us at no cost to us. If you are looking for a good deal then I highly suggest visiting Brach Marker in the used car lot at Labadie Toyota in Bay City!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.