Great Sales staff
Phil White and finance man Mr. Harpham were great and made it easy to buy a used 2018 F-150 Very good experience. Do not believe the disgruntled old rank who criticized the sales staff.
"The Works" Maintenance on Fusion
Tire rotation was not done as part of the "Works" LOF program. Took back to service writer and was confirmed that the tech had not completed the process prior to me picking the car up. Rotation was done immediately and I was sent on my way.
Best dealership in the tricities
I walked into Hagen after my lease was up and found out my sales rep had moved but was met by another one who in return helped me out the same as the first one did . I had a great second experience .
Oil Change and Brake Repairs
Very friendly service. Prices are very high compared to other shops but is to be expected of a dealership. Overall service was excellent.
Hagen Ford Review
The service dept. staff went out of their way to make sure I was accommodated.
Excellent service at Hagen Ford
Hagen Ford always takes great care of my vehicles when they need service, excellent customer service with friendly staff.
Recall / Service.
The service was for a transition cable clip xx. The service was done in 10 min while I waited. The popcorn was good as well.
Did all they could to make my buying experience pleasurable.
Thank you for taking the time to notice those efforts and for leaving us a positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
I had a very good experience. I had an appointment at 11:00 and they were behind and did not get done until 1 1/2 later, put they did my oil change and tire rotation for free, which I did have a free oil change, but they didn't use my free one and also I was responsible for the fee for the tire rotation, but they did both for nothing. Thought that was very good business on their part.
Lisa, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!
Phil Hagen Ford is Awesome
Phil was kind enough to sign the dash of my Ford Edge before it was delivered. I am guessing 21 was his basketball number in high school. When people get in I tell them it is a Dale Earnhardt Jr edition and they are non the wiser. The Edge is black, so it needs to be washed often. When I trade it in, I hope the signature pays off. I am thinking of getting a plow truck so I could plow parking lots. I think it would be nice to help people out and wave at them while they walk through the plowed parking lots. Phil said no plow on the Edge. Hoping to win big on a scratch off soon.