New 888-903-0488 Dealer Website
Used 888-902-1853 Email Dealer
Service 888-903-1594

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Sales 10:00 AM - 3:00 PM
Service 8:00 AM - 3:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.9
Average based on 135 reviews.
  • Honest ,Helpful,and very Professional

    We went to hagen ford again for another vehicle because of the service we got to buying a vehicle previously The salesman at the time Phil White w...

    Dealer Response

    Thank you so much for the kind words! We are always happy to take care of our customers. Anytime you need anything, just let us know. Thank you ag...


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    We went to hagen ford again for another vehicle because of the service we got to buying a vehicle previously The salesman at the time Phil White went out of his way for usby bringing the vehicle we were interested in to our home for us to look at.He worked with us to get the best deal possible with his boss We never had one problem with our vehicle over the 2 years we had it.When we went to Hagen after 2 years Phil remembered both my name and my wifes name which really impressed us knowing he takes his job seriously We purchased a ford explorer,it has been an excellent purchase But 8 month after we got it the brake fluid cylinder got cracked by a stone hitting it I called Phil to explain what had happened and to have it repaired at Hagen Ford To my surprise Phil offered to pay half of the repair costs.This just amazed me and speaks volumes of not only Phil but of Hagen Ford as a company I am going back within the next couple of months not only to buy a car for my wife but my daughter also Once again Phil on behalf of my wife and i for treating us as part of the Hagen family

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind words! We are always happy to take care of our customers. Anytime you need anything, just let us know. Thank you again for your business and support! Best, Caitlin


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  • Great service

    The dealership is currently remodeling. Facility is still clean and efficient

    Dealer Response

    Thanks so much for your feedback. The staff at Hagen Ford always strives to provide personable and excellent customer service. We greatly apprecia...


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    The dealership is currently remodeling. Facility is still clean and efficient

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. The staff at Hagen Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


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  • Great service

    They were very helpful, and did the job in less time than was expected.

    Dealer Response

    Thank you for your kind words! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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    They were very helpful, and did the job in less time than was expected.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2015

Hagen Ford is a local family-owned and family-operated business for 54 years in Bay City, MI. Currently the dealership offers a state of the art service and body shop center and a customer service focused sales department. Hagen Ford strives to grow and change with the industry, time, and community. In 2015, Hagen Ford will be taking the next step in renovating the current facility to keep up with these changes to bring a better, more customer focused, experience to the dealership. We look forward to working with you!

"Find your next vehicle at Hagen Ford!"