Prime Motor Cars
Prime Motor Cars Hours
Inventory
About Our Dealership
A new car is something special. Buying one should be, too. We know that a car purchase is a big deal to most people. You don't want to feel rushed or pressured into a decision. That's why we take the hassles and stress out of the process. When you enter a Prime dealership, you will feel comfortable and welcome; from the first time you step on the lot or call us on the phone.
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We want your experience with Prime to be second to none and completely enjoyable. We are now one of the largest dealership groups in New England and as such we are able to allow you access to a wide selection of new & pre-owned vehicles.
"Fast, Fair, Simple and Local!"
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Service
Oil, Filter Change
$109.95 and up*
Tire Rotation
$49.95
Wheel Alignment (4WD)
$159.95
Wiper Blade Replacement
$79.95
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Read reviews that mention:
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January 15, 2021
Excellent service, clean location, friendly people, this is a convenient location to highways. I purchased my car last year and it had been a pleasure... to drive
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for taking the time to leave us a wonderful review! We are happy to have you as a Prime Motor Cars customer, and we look forward to welcomi...ng you back next time.
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January 5, 2021
Car had an A service a few weeks ago. It comes back and the windshield washers do no work. Make appointment for repair of windshield washer and told it’s... under warranty. Also told me car needs inspection but due to dry rot on two tires these must replaced. They never mentioned to tires during the previous A service. Charged $245 in labor to replace two tires. The Tires themselves were 265 a piece. This place needs new ownership and new people! I have had bad experiences with this dealership and the service department with prior cars. I keep giving them a chance but ....
Does not recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Mark - I sincerely apologize for any inconvenience or confusion here as this experience does not reflect the high level of service we expect from o...ur team. I understand your frustration but would really hate to lose your business over this. I appreciate you taking my call and look forward to personally working with you in the future. Thank you, Brandi Lawler - Service Director - 207-510-2268
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Tony was the agent that helped us. He was efficient and helpful. He listened to us, he was very well mannered. We are very satisfied.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseHi Susan! Thanks for the feedback on Tony. We're all glad to hear you had a great experience at our dealership!
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December 1, 2020
Roger, Rob, and Jesse were helpful every step of the way. We really can't thank Roger enough for his attention to detail, professionalism, and above and... beyond willingness to help and see our needs were met. Thank you guys very much!
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Prime Motor CarsThank you for trusting Prime Motor Cars with your business. It is fantastic to hear that Roger, Rob, and Jesse walked you through the sales process as... we strive to meet the needs of guests. We wish you safe travels!
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November 21, 2020
Excellent service for both Mercedes and Airstream under one roof. Very convenient. Done on time without issues. Good communication from the service dept.... Would definitely recommend.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for trusting Prime Motor Cars with your Mercedes-Benz and your Airstream. We strive to deliver excellent service and I am glad to hear that ...always comes through to you!
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September 3, 2020
I highly recommend Eric Melender Customer Experience Manager of Mercedes Benz of Coral Gables! He's the best guy for the customer manager experience!... 👏👏I'm very satisfied
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Prime Motor CarsHi Jean - Thank you for the five-star review! We appreciate you taking the time to share and recommend Eric. Safe travels and we hope to earn your bus...iness again down the road!
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The worst experience I have ever had with car repairs. Awful communication skills on time and parts for repair. Caught the Asst. service in multiple lies.... When picking up my car I had been charge way more than I had been quoted. Had to review my own bill because what he was telling didn't add up. Found a 170 dollar discrepancy that required a refund. Was told if I wasn't happy I should probably go to a GM dealership next time for repairs even though I bought it at their dealership along with the warranty. Long story short I will never go back again and I will make sure everyone I talk to knows not to deal with either department.
Does not recommend this dealerCame in for service or repair1 people out of 1 found this review helpful. Did you?Prime Motor CarsWe strive to offer excellent service and we always want to be transparent with guests. As you can imagine, this feedback concerns me and I'd like to a...pologize for any mistake we may have made. It is disappointing to hear that we have lost your business, however, I can assure you that I will address this situation with the right people to make sure we improve for future guests. Thank you, Brandi Lawler - Service Director - 207-510-2268
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June 13, 2020
Great service and attention to detail. Everything was explained throughout the process. Sam helped me figure out what it was I was looking for since I... didn't have an exact car in mind
Does recommend this dealer0 people out of 0 found this review helpful. Did you?Prime Motor CarsAt Prime Motor Cars it's our goal to help our customers find the right vehicle for them and we are thrilled this was your experience! Thank you so muc...h for your business. We hope we see you again for your first oil change.
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June 9, 2020
40,000 mile pre paid service was completed promptly. Good loaner provided. All very satisfactory. Thanks for doing it. We appreciate it very much. Need... to write more words so it will submit.
Does recommend this dealerCame in for service or repair0 people out of 0 found this review helpful. Did you?Prime Motor CarsThank you for trusting the Prime Motor Cars team to get the job done! We are proud to have earned your business and look forward to taking care of you... next time!
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Bought a car during Covid and the dealership was very accommodating and made every effort to make it a good experience. They found the car I wanted.
Does recommend this dealer1 people out of 1 found this review helpful. Did you?Prime Motor CarsHi Susan, we're so excited to see your positive feedback! Thank you for shopping at Prime Motor Cars. Enjoy your new ride!