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Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

3.3
81 lifetime reviews.
  • Complex service situation handled well: Thanks!

    Honest, expert, competent service. Even though we had a somewhat complicated, difficult problem, everyone worked together to get things back to no...


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    Honest, expert, competent service. Even though we had a somewhat complicated, difficult problem, everyone worked together to get things back to normal, in a reasonable amount of time. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil change

    I had a great experience. Everyone was nice and helpful. There was even refreshments, which really helped a lot while I waited for my service to b...

    Dealer Response

    Thanks Ciara, appreciate your feedback.


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    I had a great experience. Everyone was nice and helpful. There was even refreshments, which really helped a lot while I waited for my service to be completed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Ciara, appreciate your feedback.


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  • I blew a tire on the highway with my new truck onl

    I blew a tire on the highway with my new truck only 6k miles on the tires, so I brought the tire in and I was told Cad the service guy was going t...

    Dealer Response

    Thanks for the feedback Greg and we apologize for your frustration


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    I blew a tire on the highway with my new truck only 6k miles on the tires, so I brought the tire in and I was told Cad the service guy was going to talk with parts dept to see if they could contact Goodyear to see if they would cover it. The tire sat there for exactly 5days and no one did anything with it. so I had to purchase the tire at a tire store for 265.00 and that's no customer service at all I had to drive on the spare for 11 days which I drive 120 miles a day on the highway, but bergstrom didn't care one bit. and when I blew the tire I pushed the button to call on-star and the on-star personal told me they couldn't help me cuz the truck didn't come back to me, in which I bought this brand new so how could that be. very disappointed in this dealership from the service dept to the sales dept. will never have anything good to say about this place ever, social media will help me with this DONE

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback Greg and we apologize for your frustration


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2009

At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

"Where you get a great deal more!"