LaFontaine Cadillac, Buick, GMC

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

LaFontaine Cadillac, Buick, GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2017

Are you looking for a hassle-free car buying experience without the stress? A car is often the second largest purchase y

...

ou'll make in your lifetime, and you want to enjoy the excitement of a new vehicle free of anxiety. Here at LaFontaine Cadillac Buick GMC in Highland, MI it's our goal to create a relaxing atmosphere in which you can make your decision in confidence. The sales professionals at our dealership are ready and able to assist you in shopping for your next new or pre-owned vehicle.

"The Family Deal. It's not just what you get, it's how you feel!"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$18.95

Wheel Balance

$29.95 and up*

Oil, Filter Change (Premium)

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
866 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 24, 2019

    I purchased a used vehicle from this location this time last year, paid for the vehicle... And then finally received it a week late! Which would have been... even later but I personally decided to clean it myself after spending ($18k).. then I was sold on extended warranty that allegedly covered bumper to bumper?! After having it serviced 3-4 times and paying for all the repairs out of pocket, I decided to cancel the warranty. After 3! Months of calling the dealership with no response/call back I was finally able to get the warranty company to cancel my plan on my own with countless phone calls, fax and emails as to why.... I have never meet such a unorganized and dishonest dealership ever! And would not recommend it to anyone else.. better luck on Craigslist without a picture of the vehicle

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please reach out to Paul Jor...dan at pjordan@lafontainemotors.com to speak to our manager directly. We hope to hear from you soon.

  • 3.0 out of 5
    December 29, 2018

    Bought a CPO Cadillac 2016 SRX and prior to delivery didn't wash the car and only had a 1/4 tank of gas . You would think that buying a Cadillac you would... get better treatment .

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kevin, thank you for taking the time to bring these concerns to our attention; your feedback is important to us! Our pre-owned manager, Andrew R...uck will be contacting you today. Thank you!

  • December 31, 2018

    Always the best service!! Well done Ryan and family, you have an awesome business!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2018

    Always a pleasant experience be it for purchasing a vehicle or having a vehicle serviced. The staff is helpful, friendly and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 26, 2018

    We have had this car here many times and this was the best and quickest it has been done. Just hope the purge valve does the trick and totally fixed the... issue.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Cheryl, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoy...ed your experience here at LaFontaine Buick GMC!

  • 5.0 out of 5
    December 25, 2018

    Things went very good during my service appointment.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Damon, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    December 18, 2018

    The repair looks great . Its a shame that it took 40 days to do it .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so pleased you enjoyed your visit to LaFontaine Buick GMC! We sincerely apologize for the delay but we are happy to hear that everything wo...rked out well in the end. We hope to see you again!

  • 5.0 out of 5
    December 18, 2018

    It was a great experience this time - it was mixed bag in the past but they seem to be taking customers feedback to heart and improving.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

  • 5.0 out of 5
    December 10, 2018

    Fast and courteous service. This was the first time I scheduled my service appointment online, and it was easy to do without any problems.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!

  • 5.0 out of 5
    December 10, 2018

    Kevin Hoover my service agent was great! Thorough and knowledgeable!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joyce, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC!

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